Atlantis Casino Resort Spa Reno

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Overview: Come join Team Atlantis! The prep cook is responsible for meal prep duties including the preparation of ingredients, side dishes and sauces for each restaurant shift. The ideal candidate for this position works well under pressure and is dedicated to excellence. Responsibilities: Read and follow recipes Match preparation of food product Maintain cleanliness of the work station Prep Food Items Rotation of product Dating of product Assist in setting up line Bring up orders and put them away Prepares dishes in an efficient manner in accordance to recipes and standards Prepare food items while adhering to health department regulations Other duties as assigned my management. While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications: Must be able to read and understand a standard recipe Be able to use various types of kitchen equipment Breakdown and clean equipment General knowledge of food and safety sanitation standards **Physical Requirements: ** Ability to stand for extended periods and lift heavy pots, pans, and trays. Comfortable working in a hot and fast-paced kitchen environment. Be able to lift 50 pounds safely. Be able to stand for long periods of the time. Must be able to move freely in confined spaces. ***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors*** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match Education Tuition Reimbursement Program Paid Vacation Holiday Pay Weekly Resort Prizes FREE daily meal Internal Advancement We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Come join Team Atlantis! As a Cook in the Employee Dining Room, you will play a vital role in providing delicious and nutritious meals for our valued employees. You will be responsible for preparing and cooking a variety of dishes to the highest standards while maintaining a clean and organized kitchen. Your ability to work efficiently, follow recipes, and collaborate with the kitchen team is essential for success in this role. Shift: Varies Responsibilities: Follow proper food handling and sanitation procedures to ensure food safety and quality. Collaborate with fellow kitchen staff to ensure efficient production and timely service. Utilize various cooking techniques such as grilling, frying, sautéing, baking, and roasting to create flavorful and visually appealing dishes. Adjust cooking methods and timings based on ingredient freshness and guest preferences. Execute menu items with precision, maintaining consistency in taste, appearance, and portion size. Monitor inventory levels and communicate any shortages or excesses to the sous chef or kitchen manager. Taste and evaluate dishes for flavor, seasoning, and quality before they are served to guests. Implement corrective actions when necessary to ensure the highest standard of dishes. Work closely with fellow cooks, kitchen staff to coordinate cooking times and maintain a smooth kitchen operation. Participate in training and mentoring junior kitchen staff members. Adhere to strict hygiene, health, and safety standards, including proper use of equipment, utensils, and personal protective equipment. Keep workstations clean and organized, practicing good sanitation habits throughout the shift. Manage multiple orders simultaneously, ensuring timely completion while upholding quality standards. Assist in maintaining kitchen inventory, rotating stock, and minimizing food waste. Other duties as assigned my management While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications: Proven experience as a Cook in a high-volume restaurant setting. Knowledge of various cooking techniques and methods. Familiarity with food safety regulations and best practices. Ability to work effectively in a fast-paced environment. Strong communication and teamwork skills. Flexibility to work shifts, including evenings, weekends, and holidays. Culinary degree or relevant culinary certifications are a plus. **Physical Requirements: ** Ability to stand for extended periods and lift heavy pots, pans, and trays. Comfortable working in a hot and fast-paced kitchen environment. ***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors*** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match Education Tuition Reimbursement Program Paid Vacation Holiday Pay Weekly Resort Prizes Career Development and Training Workshops FREE daily meal Internal Advancement We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. JOB SUMMARY The Atlantis Casino Resort Spa, in Reno, Nevada, has a career opportunity and is looking for someone with a proven track record to be the Assistant Director of Hotel Revenue. The Assistant Director of Hotel Revenue, as with all members of the Atlantis Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. The Assistant Director of Hotel Revenue supports the Atlantis Casino Resort Spa’s Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them. As a leader in our organization, the Assistant Director of Hotel Revenue candidate will have a proven track record maximizing overall room revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis, to gain market shares. This position will assist the Corporate Director of Revenue in developing and administering short and long-range hotel revenue strategies. Monarch Casino & Resort, Inc. (MCRI), is publicly traded and the parent company of Atlantis. Atlantis is recommended by Forbes Travel Guide with a Four-Star Spa. Atlantis is rated by AAA as a Four Diamond resort; less than five percent of the nearly 31,000 properties approved by AAA achieve this Four Diamond designation. The Steakhouse and Bistro Napa restaurants at Atlantis are recommended by Forbes Travel Guide and consistently receive the highest ratings by TripAdvisor. Since 2000 Atlantis Steakhouse and Bistro Napa restaurants at Atlantis have received the Award of Excellence from Wine Spectator. ESSENTIAL JOB FUNCTIONS: Manage casino/hotel group room blocks Develop and deploy strategies which reduce OTA bookings while increasing direct bookings Develop overall pricing strategy to include all market segments and distribution channels to drive market share and revenue performance management Analyze data for the Corporate Director to optimize outcomes and strategies Develop all marketing segments and ensure all distribution channels are optimized; manage room inventory to maximize room revenue/gaming revenue Prepare detailed daily, weekly and monthly reports for driving sales and marketing strategy Develop best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts The ability to produce accurate forecast on daily, weekly and monthly basis and analyze period end and other available systems data to identify trends, future need periods and obstacles to achieving goals The ability to identify new revenue opportunities Challenge and influence hotel operations to improve service levels and operational standards Management of call center statistics and agent KPIs Other call center responsibilities as assigned Build and maintain strong working relationships with levels of staff at the client hotel Market surveillance Travel as needed to both Reno, NV and Black Hawk, CO locations Other duties as needed and/or assigned TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience) Bachelor’s degree in related field is required. Must have minimum 5 years’ experience in progressive hotel revenue experience in the casino/hotel industry Must have a proven track record of increasing revenue streams or strengthening the performance of a property or several properties Proficient computer skills including in central room reservations systems (LMS preferred) and yield management software knowledge and experience Knowledge of sound techniques in all aspects of hotel revenue management Ability to develop long-term plans and programs and to evaluate work accomplishments Ability to present facts and recommendations effectively in oral and written form Must be computer proficient, strong knowledge of MS Office products including Excel, and HRIS administration. Ability to establish and maintain effective relationships with department managers, Team Members, and the general public Displays original thinking and creativity Meets challenges with resourcefulness Demonstrates a willingness to make decisions We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Come join Team Atlantis! We are currently accepting applications for Assistant Reservation Manager. The Atlantis Casino Resort Spa Assistant Reservations Manager is vitally important to the continued success of the company. Assistant Reservations Manager supervises the general performance of the reservations team and provides assistance and training when needed. Assistant Reservations Manager help guests make travel plans. They describe ideal hotel accommodations, provide room rates, and reserve dining, spa services and other vacation-related arrangements over the phone, fax or through email. To become a successful Assistant Reservations Manager, they must have a clear speaking voice and demonstrate strong interpersonal, supervisory, analytical and organization skills. During this process they will be a leader of the Reservations Department that supervises, mentors and guide the team to exceeding service levels. Responsibilities: · Supervise, mentor, and lead the general performance of the reservations team. · Expert communicator that is able to listen effectively and communicate in a clear, friendly and professional manner. · Able to train new team members as well as creating a culture of generating new knowledge opportunities. · Provide superior service via phones, e-mails and faxes as a receiver and caller. · Ability to incorporate active listening skills and questioning techniques that support effective telephone communication and sales skills. · Utilize an effective approach to handle special telephone tasks such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. · Effectively deal with job stress, angry callers, upset guests and Team Members. · Understand the impact of attitude when speaking with guests and Team Members. · Ability to build a positive rapport with all manner of guests over the phone to create a pleasant experience for the guest and draw them back to our resort for future visits. · Apply proper telephone etiquette to satisfy various guest situations. · Assist with providing reservations to guests, including upselling special packages, upgraded rooms and cross-selling different services throughout the hotel. · Provide assistance with questions regarding the Company and Special Events. · Consistently be +35% conversion on a monthly, quarterly and yearly basis. · Assist with filing when needed. · Produce daily and weekly rate comparisons for area hotels utilizing the Internet and telephone. · Respond to email correspondence in a timely and professional manner. · Ensure all 3rd party reservations are in the system and correct by going through same day arrival lists provided by management. · Input 3rd party reservations that are sent via fax and email. · Charge credit cards as required on 3rd party reservations or when deposits are mandated by group contracts. · Ability to train new Sales Agents utilizing the tools provided by the department and human resources. · Process credit card authorization as needed. · Display time flexibility towards shifts as per work floor requirements · Monitor Sales Agents calls to ensure correct sales tactics are being utilized · Qualifications: TECHNICAL / PROFESSIONAL KNOWLEDGE: High School diploma or equivalent Knowledge of customer service principles and practices Proficient in relevant computer applications (Office, Word, Excel) Knowledge of call center telephony and technology Experience within call center or customer service environment preferred Knowledge of administration and clerical processes Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors DESIRED SKILLS: Strong communication skills, proper telephone etiquette, active listening skills, data entry, ability to relate to others, patience, good judgment, attention to detail, professionalism, proactive problem solving, ability to multi-task, negotiation skills, excellent computer skills. Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match· Education Tuition Reimbursement Program· Scholarship Opportunity· Paid Vacation· Holiday Pay· Recreation /Fitness Discounts· Weekly Resort Prizes· Career Development and Training Workshops· FREE daily meal· Internal Advancement We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Come join Team Atlantis! The AV Manager will be responsible for the operations and supervision of the AV Team. Performs day to day AV support operations in addition to managing the AV team. The AV team is responsible for all Audio and Video technology in the property – Conventions, Hotel, Casino, and Spa. Responsibilities: Leads the team by example as a lead AV tech Works with upper management to develop plans, forecasts, and budgets for the I.T. department Creates and manages escalation procedures and ensures service levels are maintained Documents, tracks, and monitors problems to ensure resolution in a timely manner Identifies, researches, and resolves complex technical problems Develops AV tech schedules, prioritizes projects, support calls and resources for installation and support Collaborates with management to develop standards Conducts and reports on research and procurement of relevant technology Creates and manages procedures Documents and trains on all work performed Prepares progressive reports for all work performed Works with AV Team to install, configure, and troubleshoot servers, applications, equipment and systems. Trains new AV techs on all systems and provides first line of support for questions Ensure all work complies with company policies, procedures, standards and conventions Follow and maintain proper safety practices Other duties as assigned my management. While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications: Must be at least 21 years old Must be able to obtain a Nevada Gaming license Must obtain OSHA 30 certification in the first 90 days 5+ years supervisory experience 6+ years’ experience with audio, video, control systems and Technology Able to prioritize and get projects done in a demanding environment Experience installing audio-visual, teleconferencing, corporate video, control systems, low voltage, voice/data cabling, structured cabling, fiber optic, or related systems strongly preferred Must be able to stand, kneel and crouch for long periods of time, climb ladders and scaffolding, lift in excess of 50 pounds, work in high places, and work in small cramped places Ability to work long periods on their feet ***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors*** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match Education Tuition Reimbursement Program Paid Vacation Holiday Pay Weekly Resort Prizes Career Development and Training Workshops FREE daily meal Internal Advancement We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Description

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. Come join Team Atlantis! We are currently accepting applications for Baker. Responsibilities will include assisting with bakery production of pastries, breads, sweets, gelato, fillings and toppings (design creation, execution and presentation). Qualifications: - Previous experience as a Baker or Culinary degree preferred. - Must have a general knowledge of all aspects pertaining to the bakery. - Must have a positive and energetic attitude and show initiative. - Ability to stand for extended periods and lift heavy pots, pans, and trays. - Comfortable working in a hot and fast-paced kitchen environment. - Be able to lift 50 pounds safely. - Be able to stand for long periods of the time. - Must be able to move freely in confined spaces. ***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors*** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: - Comprehensive benefits (medical, dental, vision, supplemental coverage) - 401K retirement savings plan + discretionary match - Education Tuition Reimbursement Program - Paid Vacation - Holiday Pay - Weekly Resort Prizes - Career Development and Training Workshops - FREE daily meal - Internal Advancement Responsibilities: - Make sure all orders are filled and delivered if necessary. - Provide the highest quality that we can give. - Oversee and help in product rotation, like with the fruit, dairy products, etc. - Check all orders on a daily basis, to make sure that all is ready to go. Help fill out production forms. - Let supervisors know if in need of supplies to continually getting the job done at hand. - Help organize, condense, and clean the freezers and walk-in. - Help put away any stock that comes in and to keep all items orderly. - Maintain food safety and sanitation protocol pertaining to the bakery. We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.