Valentino

Description

WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. WHO WE ARE LOOKING FOR We are seeking a detail-oriented and commercially minded Assistant Buyer with a passion for luxury retail and merchandising. The ideal candidate will have a minimum of 2 years of retail buying experience and a strong understanding of product performance, market trends, and customer preferences. In this role, you will support the management of the Women's Small Leather Goods, Belts, Soft Accessories, and Fashion Jewelry categories, identifying product opportunities and helping execute merchandising strategies that drive sales, profitability, and overall business performance. Success in this position requires strong analytical skills, collaboration, and the ability to thrive in a dynamic environment. What We Offer Salary range: $65,000 - $75,000 annually Hybrid work schedule Comprehensive medical, dental, and vision benefits 401(k) retirement savings plan Paid Time Off (PTO) and paid sick time Opportunity to grow your career with a globally recognized luxury fashion house Exposure to high-impact merchandising and buying initiatives across the business Compensation is based on experience, qualifications, and business needs. Salary and benefits are subject to change in accordance with applicable laws and company policies. Key Responsibilities : Develop pre-market merchandise strategies consistent with financial goals and informed by competitive research, hindsight sales analysis and store feedback Under guidance of MD, participate in buying process, including product selection, allocation, sizing and order placement during seasonal markets in Milan Collaborate with management and Merchandising team in Italy to ensure that the message and strategy of seasonal collections is delivered locally Identify selling trends, place reorders and balance stock levels to optimize sales and ensure stock/size integrity in the store network Maximize opportunities afforded by new VM fixtures by ensuring balanced and complete assortments; provide insight to VM and Store Planning to guide future fixture rollouts Partner with Store Managers and corporate team to address product needs and drive sales Conduct daily/weekly business analysis to track selling/receipts, identify key trends and maximize opportunities In partnership with management, create product training documents and conduct remote/in-person trainings with store teams Create ad hoc documents including, but not limited to: Buy/On-Hand Assortment Recaps for VM Planning and Product focuses to inform and push key groups in-season Collaborate with PR and Celebrity to identify product pulls that best address business needs Support store openings and special activations Requirements : Bachelor’s Degree Minimum 2-3 years of experience in luxury retail industry Ability to travel (including internationally) Clear and concise communication skills – verbal and written Ability to handle multiple tasks, projects with competing priorities and tight deadlines Must be a team player Entrepreneurial spirit, able to identify new opportunities and confidence in expressing them Superior attention to detail and organizational skills Strong analytical skills, particularly in analyzing sales data Advanced Excel skills (formulas including XLOOKUP/VLOOKUP, SUMIF; Pivot Tables; Charts) SAP experience is a plus but not required Power BI, DAX or Power Pivot experience is a plus but not required HOW WE ARE The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Expectations on Role and Responsibilities: Develops store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning). Offer and excellent level couture service at all times across all categories. Mentors other client advisors on journey and KPI improvement and is a key teamplayer Foster sales in partnership and OTO appointment routine. Naturally integrates digital tools in selling and clienteling activities. Key competencies: Has a proven selling and clienteling skills. Has a collaborative mindset. Has excellent communication and story telling skills. Is able to sell all categories. Strong product knowledge to support the team in product maintenance, replenishment, display. Is a contributor to the correct operations of the store. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Responsibilities Focuses on development and retention the existing clients; recruitment of new and potential ones. Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning). Deliver the Valentino Couture Service. Naturally integrates digital tools in selling and clienteling activities. Skills and experience Minimum 2 years retail experience preferably in Luxury Retail Industry Good communications and interpersonal skills Motivated team player with outgoing personality Drive to meet and exceed performance expectations Able to work full time in shift hours is preferable The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. By submitting an internal application, the employee confirms they have informed their direct supervisor and HR. By referring a candidate, the employee confirms they personally know the individual and also confirms that the referred candidate has been informed in advance about the referral and has given their consent to the sharing of their personal data (full name, email address). Before referring a candidate, please check the Referral Program General Guidelines and local Annex available on Valentino Place.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guatantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. メゾン ヴァレンティノでのキャリアは、ビジネスとクリエイティビティが交わり、互いに刺激し合いながら成長する環境の中で、自身の可能性を広げる機会です。 私たちは、一人ひとりの社員を大切にする企業文化を育んでいます。社員それぞれの貢献や行動が、コミュニティとしての成功を生み出す力であると考えています。 すべての社員が専門性、創造性、独自性、そして思いやりを発揮することで、ヴァレンティノならではの価値と体験を創り上げています。 We are currently seeking a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results-oriented individuals who have willingness to learn, always up to date on fashion trends and with a strong interest for our Brand and our Product. メゾン ヴァレンティノでは、お客様に特別で記憶に残る体験を提供することに情熱を持つ、意欲的なクライアントアドバイザーを募集しています。 私たちは、成果を追求するとともに学び続ける姿勢を持ち、ファッションの最新トレンドへの高い感度と、ヴァレンティノのブランドや製品への深い興味・共感をお持ちの方を求めています。 The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion, and engaging colleagues are the bases of our inclusive and multifaceted world. ヴァレンティノは、多様で卓越した才能が集うコミュニティです。社員一人ひとりが、それぞれの個性や強みを発揮することで、インクルーシブかつ公平な企業文化を築いています。 強い帰属意識と情熱を持ち、互いに刺激し合いながら成長できる環境が、ヴァレンティノならではの多様性に富んだコミュニティの礎となっています。

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guatantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. We are currently seeking a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results-oriented individuals who have willingness to learn, always up to date on fashion trends and with a strong interest for our Brand and our Product. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion, and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Responsibilities（職務内容） 既存顧客との関係構築・維持に注力するとともに、新規顧客及び見込み顧客の開拓を行う 優れたクライアンテリングを通じて店舗ビジネスに貢献し、KPI（コンバージョン率、 クロスセル、AVT〈平均取引単価〉、アップセル、戦略的ゾーニング）の達成を目指す Valentino Couture Service（ヴァレンティノの接客サービス基準）を提供する デジタルツールを販売活動およびクライアンテリング活動に自然に取り入れ、活用する Skills and experience（応募要件・スキル） リテール業界で2年以上の実務経験を有すること（ラグジュアリー業界での経験があれば尚可） 優れたコミュニケーション能力および対人関係構築能力を有すること 高い意欲を持ち、チームワークを重視できる明るく前向きな方 目標達成および期待を上回る成果を出すことへの強い意欲を有すること シフト勤務によるフルタイム勤務が可能であることが望ましい The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: Client Advisor Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs •Sales achievement – meet individual sales target and contribute to the overall store sales objectives. •KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING •Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. •Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) •Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. •Display maintenance contribution. OPERATIONS •Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). •Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. •Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES • Sales & Performance Achievement : Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. • Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. • Product Knowledge & Storytelling : Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. • Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes • Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. JOB MISSION Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs Sales achievement – meet individual sales target and contribute to the overall store sales objectives. KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. Display maintenance contribution. OPERATIONS Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES Sales & Performance Achievement: Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. Product Knowledge & Storytelling: Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: Client Advisor - Saint Honoré (fixed term) Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs •Sales achievement – meet individual sales target and contribute to the overall store sales objectives. •KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING •Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. •Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) •Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. •Display maintenance contribution. OPERATIONS •Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). •Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. •Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES • Sales & Performance Achievement : Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. • Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. • Product Knowledge & Storytelling : Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. • Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes • Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs •Sales achievement – meet individual sales target and contribute to the overall store sales objectives. •KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING •Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. •Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) •Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. •Display maintenance contribution. OPERATIONS •Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). •Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. •Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES • Sales & Performance Achievement : Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. • Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. • Product Knowledge & Storytelling : Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. • Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes • Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs •Sales achievement – meet individual sales target and contribute to the overall store sales objectives. •KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING •Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. •Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) •Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. •Display maintenance contribution. OPERATIONS •Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). •Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. •Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES • Sales & Performance Achievement : Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. • Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. • Product Knowledge & Storytelling : Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. • Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes • Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position: Client Advisor - Sloane Street Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention. SALES & KPIs •Sales achievement – meet individual sales target and contribute to the overall store sales objectives. •KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket. CLIENTELING •Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership. •Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list. PRODUCT (care & knowledge) •Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it. •Display maintenance contribution. OPERATIONS •Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.). •Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization. •Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.). CORE COMPETENCIES • Sales & Performance Achievement : Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth. • Client Engagement & Retention : Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels. • Product Knowledge & Storytelling : Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values. • Operational Compliance & Efficiency : Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes • Data Management & Client Insights : Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.