Service Management Group

Goods & services

IC 035: Outsource service provider in the field of business analytics; Business management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; Business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business research and data analysis services in the field of location based customer behaviors and satisfaction; business services, namely, customer and competitors research and consulting related thereto; business research services in the fields of customer experience and customer satisfaction measurement; business research services in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, LLC (ORIGINAL APPLICANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 009: [ Downloadable electronic publications in the nature of electronic books and whitepapers in the field of professional advice, business improvement, information technology, and market analysis and research ].

Owners as filed

• ClearBrick LLC (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business marketing consulting services in the fields of customer experience and customer satisfaction measurement in retail consumer goods, restaurant, and service industries; business marketing consulting services in the field of employee retention; and preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Business marketing services in the fields of customer experience and customer satisfaction measurement in retail consumer goods, restaurant, and service industries, and business marketing services in the field of employee retention; and preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Business marketing services in the fields of customer experience and customer satisfaction measurement in retail consumer goods, restaurant, and service industries, and business marketing services in the field of employee retention; and preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Business marketing services in the fields of customer experience and customer satisfaction measurement in retail consumer goods, restaurant, and service industries, and business marketing services in the field of employee retention; and preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business research services in the fields of customer experience and customer satisfaction measurement; business research services in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business research services in the fields of customer experience and customer satisfaction measurement; business research services in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ location analytics, namely, conducting marketing research using location data; consumer location analytics, namely, analyzing consumer behaviors and preferences based on consumer location; analysis of advertising response; business services, namely, consumer research and consulting related thereto; marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis; consumer marketing research and consulting related thereto ].

Owners as filed

• Cadio, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: computer software, namely, a computer application for smart phones that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumers in store visit (geo-location), the application will also allow the consumer to earn and redeem incentives for taking the survey. IC 035: Business research services and conducting surveys of others in the fields of customer experience and customer satisfaction measurement; business research services and conducting surveys of others in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business marketing research; consumer marketing research; incentive award programs to promote the sale of products and services of others; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 009: [ software for consumer satisfaction surveys ]. (CANCELLED) IC 035: [ business research; market research; advertising and marketing services; conducting surveys of others, namely, conducting market surveys; social media strategy and marketing consultancy ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: business research; market research; advertising and marketing services; conducting surveys of others, namely, conducting market surveys; social media strategy and marketing consultancy. IC 009: software for consumer satisfaction surveys.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Computer software for use in database management in consumer satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Business marketing consulting services in the fields of customer experience and customer satisfaction measurement in retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; business marketing consulting services in the field of employee retention; and preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Computer software for use in database management in consumer satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Providing a website for commercial purposes featuring ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; business research; market research; conducting surveys of others, namely, conducting market surveys; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Business research services and conducting surveys of others in the fields of employee experience, employee satisfaction measurement and employee engagement; business marketing and consulting services in the fields of employee retention, employee advancement and employee satisfaction; preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports; business consulting and information services; business consulting services in relation to data analysis ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ location analytics, namely, conducting marketing research using location data; consumer location analytics, namely, analyzing consumer behaviors and preferences based on consumer location; analysis of advertising response; business services, namely, consumer research and consulting related thereto; marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis; consumer marketing research and consulting related thereto ].

Owners as filed

• SERVICE MANAGEMENT GROUP, INC. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 009: Software for conducting and analyzing consumer satisfaction surveys; computer application software for smart phones, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant, and grocery brands based upon the consumers in store visit at a particular geographic location, all while allowing the consumer to earn and redeem incentives for taking the survey.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 009: Computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business research and data analysis services in the field of location based customer behaviors and satisfaction; business services, namely, customer and competitors research and consulting related thereto; none of the foregoing services including any on-line journals, namely, blogs featuring commentary and information; and none of the foregoing services including the fields of brand protection or trademark law.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Data collection, namely, collection and analysis of quality metric data for business purposes, and business data analysis services, all of the foregoing in the fields of consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, specialty retail, mass merchant, department store, and convenience stores industries; none of the foregoing services including any on-line journals, namely, blogs featuring commentary and information; and none of the foregoing services including the fields of brand protection or trademark law. IC 042: Software as a service (SAAS) services featuring software for database management, data aggregation, and business data analysis, all of the foregoing in the fields of consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, specialty retail, mass merchant, department store, and convenience stores; none of the foregoing services including any on-line journals, namely, blogs featuring commentary and information; and none of the foregoing services including the fields of brand protection or trademark law.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 009: Software for conducting and analyzing consumer satisfaction surveys; software for conducting and analyzing customer experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location, all while allowing the consumer to earn and redeem incentives for taking the survey; computer software for use in database management in consumer satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 035: Business research services and conducting surveys of others in the fields of customer experience and customer satisfaction measurement; business research services and conducting surveys of others in the fields of employee experience and employee satisfaction measurement and employee engagement; preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports; business consulting and information services; business consulting services in relation to data analysis; Providing business marketing information, business marketing research, and business marketing analysis and preparing business reports, all in the fields of customer experience, customer satisfaction measurement, employee experience, and employee satisfaction measurement; business services, namely, consumer research and consulting related thereto; marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 035: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction. (ABANDONED) IC 009: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries. IC 035: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries. IC 035: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; Location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries. IC 035: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Providing a website for commercial purposes featuring ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; business research; market research; conducting surveys of others, namely, conducting market surveys; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Providing a website for commercial purposes featuring ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; business research; market research; conducting surveys of others, namely, conducting market surveys; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(CANCELLED) IC 035: [ Providing a website for commercial purposes featuring ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; business research; market research; conducting surveys of others, namely, conducting market surveys; Business marketing research; consumer marketing research; incentive award programs to promote the sale of products and services of others; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; Business research services and conducting surveys of others in the fields of customer experience and customer satisfaction measurement; business research services and conducting surveys of others in the fields of employee experience and employee satisfaction measurement and employee engagement; business marketing and consulting services in the fields of employee retention, employee advancement and employee satisfaction; preparation of written and electronic reports in connection with the foregoing, namely, preparation of business reports; business consulting and information services; business consulting services in relation to data analysis; Providing business marketing information, business marketing research, and business marketing analysis and preparing business reports, all in the fields of customer experience, customer satisfaction measurement, employee experience, and employee satisfaction measurement; Location analytics, namely, conducting marketing research using location data; consumer location analytics, namely, analyzing consumer behaviors and preferences based on consumer location; analysis of advertising response based on consumer location and location data; business services, namely, consumer research and consulting related thereto; marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis; conducting surveys of others, namely, conducting market surveys based on location data and consumer location; Arranging and conducting business conferences ].

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business marketing research, namely, marketing research services which utilize location based consumer provided data; consumer marketing research which utilizes location based consumer provided data; incentive award programs to promote the sale of products and services of others which utilize location based consumer provided data; Business research services and conducting surveys of others in the fields of customer experience and customer satisfaction measurement utilizing location based customer provided data; business research services and conducting surveys of others in the fields of employee experience and employee satisfaction measurement utilizing location based employee provided data.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Brand research for others; business research services and conducting surveys of others in the fields of employee experience and employee satisfaction measurement and employee engagement; location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries.

Owners as filed

• Service Management Group, Inc. (ORIGINAL REGISTRANT)
• SERVICE MANAGEMENT GROUP, LLC (SUBSEQUENT OWNER AFTER REGISTRATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 042: Software as a service (SAAS) services featuring software for conducting and analyzing consumer satisfaction, employee satisfaction, customer experience, and employee experience surveys; Software as a service (SAAS) services featuring software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; Software as a service (SAAS) services featuring software for use in database management in consumer satisfaction and employee satisfaction surveys; Software as a service (SAAS) services featuring software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Software as a service (SAAS) services featuring software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 009: Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries. IC 035: Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction.

Owners as filed

• SERVICE MANAGEMENT GROUP, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 035: Business consulting services for others in relation to evaluating patient, customer and employee experiences.

Owners as filed

• Service Management Group, LLC (ORIGINAL APPLICANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business data collection for others; data handling and data feeding, namely, business information and data compiling and analysis; collection of business data; business data compilation for others; business data management for others, namely, data compiling and analyzing relating to business management; statistical analysis and reporting for others and for business purposes; collating of data in computer databases, namely, updating and maintenance of data in computer databases; data processing services via a computer; preparation of commercial reports relating to finance, business, and business data, for others. IC 042: Software as a service (SAAS) services featuring software for use in database management, use as a spreadsheet, and word processing, for use by others.

Owners as filed

• Service Management Group, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business data collection for others; data handling and data feeding, namely, business information and data compiling and analysis; collection of business data; business data compilation for others; business data management for others, namely, data compiling and analyzing relating to business management; statistical analysis and reporting for others and for business purposes; collating of data in computer databases, namely, updating and maintenance of data in computer databases; data processing services via a computer; preparation of commercial reports relating to finance, business, business data for others. IC 042: Software as a service (SAAS) services featuring software for use in database management, use as a spreadsheet, word processing, for use by others.

Owners as filed

• Service Management Group, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business data collection for others; data handling and data feeding, namely, business information and data compiling and analysis; collection of business data; business data compilation for others; business data management for others, namely, data compiling and analyzing relating to business management; statistical analysis and reporting for others and for business purposes; collating of data in computer databases, namely, updating and maintenance of data in computer databases; data processing services via a computer; preparation of commercial reports relating to finance, business, and business data, for others. IC 042: Software as a service (SAAS) services featuring software for use in database management, use as a spreadsheet, and word processing, for use by others.

Owners as filed

• Service Management Group, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business data collection for others; data handling and data feeding, namely, business information and data compiling and analysis; collection of business data; business data compilation for others; business data management for others, namely, data compiling and analyzing relating to business management; statistical analysis and reporting for others and for business purposes; collating of data in computer databases, namely, updating and maintenance of data in computer databases; data processing services via a computer; preparation of commercial reports relating to finance, business, business data for others. IC 042: Software as a service (SAAS) services featuring software for use in database management, use as a spreadsheet, word processing, for use by others.

Owners as filed

• Service Management Group, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

IC 035: Business data collection for others; data handling and data feeding, namely, business information and data compiling and analysis; collection of business data; business data compilation for others; business data management for others, namely, data compiling and analyzing relating to business management; statistical analysis and reporting for others and for business purposes; collating of data in computer databases, namely, updating and maintenance of data in computer databases; data processing services via a computer; preparation of commercial reports relating to finance, business, and business data, for others. IC 042: Software as a service (SAAS) services featuring software for use in database management, use as a spreadsheet, and word processing, for use by others.

Owners as filed

• Service Management Group, LLC (ORIGINAL REGISTRANT)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 042: Providing temporary use of non-downloadable computer software for use in sending customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumers in-store visits, and software for use in earning and redeeming incentive rewards for taking the surveys. (ABANDONED) IC 009: Downloadable computer software application for smart phones, namely, software for use in sending customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumers in-store visits, and software for use in earning and redeeming incentive rewards for taking the surveys. (ABANDONED) IC 035: Business marketing research; consumer marketing research; incentive award programs to promote the sale of products and services of others; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; Business research services and conducting market surveys of others in the fields of customer experience and customer satisfaction measurement; business research services and conducting market surveys of others in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, LLC (OWNER AT PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Goods & services

(ABANDONED) IC 035: Outsource service provider in the field of business analytics; business management consulting with relation to strategy, marketing, sales, operation, product design particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and market trends and actions; business research and data analysis services in the field of location based customer behaviors and satisfaction; business services, namely, customer and competitors research and consulting related thereto; business research services in the fields of customer experience and customer satisfaction measurement; business research services in the fields of employee experience and employee satisfaction measurement.

Owners as filed

• Service Management Group, LLC (OWNER AT PUBLICATION)

USPTO record names this owner; current ownership is not inferred from historical owner entries.

Nature Of Suit

840 Trademark

Cause

15:1121 Trademark Infringement

Nature Of Suit

190 Other contract actions