Pretty Bird

Description

Job Summary : The Crew Member is responsible for always ensuring that his or her, surprises and delights PRETTY BIRD customers through sophisticated customer service. The Crew Member is responsible for 1) Supporting Pretty Bird Crew Members in all aspects of the day-to-day operation of the store. 2) impress customers with the highest quality of the Pretty Bird experience, and 3) From time to time, a crew member may also be called upon to assist at another store. Essential Duties and Responsibilities : Assist the General Manager and the Pretty Bird Team in managing the store operations including but not limited to: § Show up on time and ready to work at the scheduled time § Follow all guidelines set forth in food preparations, recipes, and cleanliness of restaurant § Follow instruction of all Shift Leads, Senior Shift Lead and GM § All opening and closing procedures have been followed as assigned by Gm or Shift Lead to ensure consistent and timely setup, breakdown, reporting and prep list. § Manage all waste for the restaurant. Including but not limited to daily record keeping § Food recipes are followed to the exact recipe and pictures provided. Delivering excellent customer service and maximizing sales opportunities, including but not limited to: § Surprise and delight customers with a service level they have never-before-experienced § Engaging customers in an approachable and fun manner; helping them discover and fall in love with Pretty Bird with a focus on service and hospitality § Charm and anticipate customer's needs with a high level of customer service they have never-before-experienced and rarely ever encounter at any restaurant § Ensuring that the store is opened promptly and closed at the appropriate hour. § Ensuring that the store FOH and BOH are always clean, well-kept, and spotless to customer’s eyes Supervision Received and Exercised : Works under the general supervision of the General manager and at times Shift Leads and Senior Shift Lead Education and Experience Requirements : Recommend min of 1 year kitchen, but not required Knowledge, Skills, and Abilities Requirements : ▪ Ability to manage a teams ▪ Skilled at and enjoys delivering excellent customer service ▪ Highly responsible and reliable ▪ Detail-oriented ▪ Ability to train staff, either individually or as a group in a new store ▪ Experienced with and proficient at using restaurant point-of-sale systems ▪ 21 years of age or older (must be able to taste and evaluate a product) and check IDs ▪ Ability to communicate in English effectively, both orally and in writing ▪ Able to lift and carry a standard Restaurant case Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand for long periods; walk and be able to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. This job’s specific vision abilities include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Description

JOIN A FUN AND SAFE WORK ENVIRONMENT! In the Team Member role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future Pretty Bird leaders in a hospitality-driven, fun, and team-oriented environment. Previous hospitality and/or food service experience, a plus Ability to learn quickly in fast-paced, high volume environment Self-motivated achiever interested in taking on additional roles and responsibilities Open availability is strongly desired – Primarily Full Time opportunities! Must be dedicated to excellence and hospitality Opening and closing shifts, with needed availability on weekends Follow recipes and guidelines to exceed our guests expectations Follow proper food handling procedures, and safety guidelines Tips and Sips required Food handlers permit required Work efficiently and with team communication options for career advancement and management opportunities and training available as well Pay: $16.00 - $20.00 per hour--

Description

JOIN A FUN AND SAFE WORK ENVIRONMENT! In the Team Member role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future Pretty Bird leaders in a hospitality-driven, fun, and team-oriented environment. Previous hospitality and/or food service experience, a plus Ability to learn quickly in fast-paced, high volume environment Self-motivated achiever interested in taking on additional roles and responsibilities Open availability is strongly desired – Primarily Full Time opportunities! Must be dedicated to excellence and hospitality Opening and closing shifts, with needed availability on weekends Follow recipes and guidelines to exceed our guests expectations Follow proper food handling procedures, and safety guidelines Tips and Sips required Food handlers permit required Work efficiently and with team communication options for career advancement and management opportunities and training available as well Pay: $16.00 - $20.00 per hour--

Description

JOIN A FUN AND SAFE WORK ENVIRONMENT! In the Team Member role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future Pretty Bird leaders in a hospitality-driven, fun, and team-oriented environment. Previous hospitality and/or food service experience, a plus Ability to learn quickly in fast-paced, high volume environment Self-motivated achiever interested in taking on additional roles and responsibilities Open availability is strongly desired – Primarily Full Time opportunities! Must be dedicated to excellence and hospitality Opening and closing shifts, with needed availability on weekends Follow recipes and guidelines to exceed our guests expectations Follow proper food handling procedures, and safety guidelines Tips and Sips required Food handlers permit required Work efficiently and with team communication options for career advancement and management opportunities and training available as well Pay: $17.00 - $20.00 per hour--

Description

JOIN A FUN AND SAFE WORK ENVIRONMENT! In the Team Member role, you must be eager to learn and grow in a fast-paced, high volume, and team-oriented atmosphere. We are seeking warm, friendly, and highly motivated candidates to be future Pretty Bird leaders in a hospitality-driven, fun, and team-oriented environment. Previous hospitality and/or food service experience, a plus Ability to learn quickly in fast-paced, high volume environment Self-motivated achiever interested in taking on additional roles and responsibilities Open availability is strongly desired – Primarily Full Time opportunities! Must be dedicated to excellence and hospitality Opening and closing shifts, with needed availability on weekends Follow recipes and guidelines to exceed our guests expectations Follow proper food handling procedures, and safety guidelines Tips and Sips required Food handlers permit required Work efficiently and with team communication options for career advancement and management opportunities and training available as well Pay: $16.00 - $20.00 per hour--

Description

Benefits: Employee discounts Health insurance Vision insurance Job Summary: The Crew Member is responsible for always ensuring that his or her, surprises and delights PRETTY BIRD customers through sophisticated customer service. The Crew Member is responsible for 1) Supporting Pretty Bird Crew Members in all aspects of the day-to-day operation of the store. 2) impress customers with the highest quality of the Pretty Bird experience, and 3) From time to time, a crew member may also be called upon to assist at another store. Essential Duties and Responsibilities: Assist the General Manager and the Pretty Bird Team in managing the store operations including but not limited to:  Show up on time and ready to work at the scheduled time  Follow all guidelines set forth in food preparations, recipes, and cleanliness of restaurant  Follow instruction of all Shift Leads, Senior Shift Lead and GM  All opening and closing procedures have been followed as assigned by Gm or Shift Lead to ensure consistent and timely setup, breakdown, reporting and prep list.  Manage all waste for the restaurant. Including but not limited to daily record keeping  Food recipes are followed to the exact recipe and pictures provided. Delivering excellent customer service and maximizing sales opportunities, including but not limited to:  Surprise and delight customers with a service level they have never-before-experienced  Engaging customers in an approachable and fun manner; helping them discover and fall in love with Pretty Bird with a focus on service and hospitality  Charm and anticipate customer's needs with a high level of customer service they have never-before- experienced and rarely ever encounter at any restaurant  Ensuring that the store is opened promptly and closed at the appropriate hour.  Ensuring that the store FOH and BOH are always clean, well-kept, and spotless to customer’s eyes Supervision Received and Exercised: Works under the general supervision of the General manager and at times Shift Leads and Senior Shift Lead Education and Experience Requirements: Recommend min of 1 year kitchen, but not required Knowledge, Skills, and Abilities Requirements: ▪ Ability to manage a teams ▪ Skilled at and enjoys delivering excellent customer service ▪ Highly responsible and reliable ▪ Detail-oriented ▪ Ability to train staff, either individually or as a group in a new store ▪ Experienced with and proficient at using restaurant point-of-sale systems ▪ 21 years of age or older (must be able to taste and evaluate a product) and check IDs ▪ Ability to communicate in English effectively, both orally and in writing ▪ Able to lift and carry a standard Restaurant case Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand for long periods; walk and be able to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. This job’s specific vision abilities include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Diversity is extremely important to us. We recruit, hire and promote employees based on their ability and experience, by Equal Employment Opportunity, Department of Fair Employment and Housing, and Affirmative Action laws and regulations. Pretty Bird LLC does not discriminate based on race, ancestry, color, national origin, religion, gender identity or gender expression, sex, pregnancy, genetic information, age, marital status, veteran status, sexual orientation, medical conditions, or physical or mental disability.

Description

Job Summary: The Shift Lead is responsible for ensuring that his or her shift team surprises and delights PRETTY BIRD customers through sophisticated customer service. The Shift Lead is responsible for 1) Supporting the General Manager with all aspects of the day-to-day operation of the store. The primary goals of the Shift Leads are to assist the team to 2) impress customers with the quality of the Pretty Bird experience, and 3) Run shifts with the expectations of Pretty Management. 4)From time to time, a Shift Lead may also be called upon to assist at another store. Essential Duties and Responsibilities: Assist the General Manager in managing the store operations including but not limited to: Show up on time and ready to work at the scheduled time Leading shifts, assigning store positions, and making sure the store is ready for service. All opening and closing procedures have been followed to ensure consistent and timely setup, breakdown, reporting, and prep list if GM is not present. Assisting in the training efforts of all new and current Crew members at Pretty Bird. Ensuring that all alcohol beverage control regulations are followed. Prevent underage or intoxicated persons from being served wine and beer at any time. Manage all waste for the restaurant. Including but not limited to daily record keeping and input into R365 Ensuring the store is in good repair, including coordinating with the GM and vendors to handle maintenance and repair if necessary. Ensuring the store meets all necessary laws, codes, and regulations including but not limited to local health codes and alcoholic beverage control codes. Investigates and resolves food quality and service complaints. Inspects food and food preparation to maintain quality standards, portion sizes, and sanitation regulations Lead shifts and assist employees in delivering excellent customer service and maximizing sales opportunities, including but not limited to: Surprise and delight customers with a service level they have never-before-experienced Engaging customers in an approachable and fun manner; helping them discover and fall in love with Pretty Bird with a focus on service and hospitality Deliver and coach crew members to charm and anticipate customer's needs with a high level of customer service they have never-before-experienced and rarely ever encounter at any restaurant Responding to customer complaints and feedback when necessary if GM or Senior Shift lead is not present Ensuring that the store is opened promptly and closed at the appropriate hour. Helps Gm as needed to teach a high level of customer service that is expected. Ensuring that the store FOH and BOH are always clean, well-kept, and spotless to customer’s eyes Supervision Received and Exercised: Works under the general supervision of a General Manager. Acts as shift supervisor when the General Manager is not in the store Education and Experience Requirements: 1 year as Crew member with Pretty Bird or min 1-year prior shift lead experience. Knowledge, Skills, and Abilities Requirements: Ability to manage a team, s Skilled at and enjoys delivering excellent customer service Highly responsible and reliable Detail-oriented Ability to train staff, either individually or as a group in a new store Experienced with and proficient at using restaurant point-of-sale systems 21 years of age or older (must be able to taste and evaluate a product) and check IDs Ability to communicate in English effectively, both orally and in writing Able to lift and carry a standard Restaurant case Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand for long periods; walk and be able to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. This job’s specific vision abilities include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Description

Job Summary: The Shift Lead is responsible for ensuring that his or her shift team surprises and delights PRETTY BIRD customers through sophisticated customer service. The Shift Lead is responsible for 1) Supporting the General Manager with all aspects of the day-to-day operation of the store. The primary goals of the Shift Leads are to assist the team to 2) impress customers with the quality of the Pretty Bird experience, and 3) Run shifts with the expectations of Pretty Management. 4)From time to time, a Shift Lead may also be called upon to assist at another store. Essential Duties and Responsibilities: Assist the General Manager in managing the store operations including but not limited to: Show up on time and ready to work at the scheduled time Leading shifts, assigning store positions, and making sure the store is ready for service. All opening and closing procedures have been followed to ensure consistent and timely setup, breakdown, reporting, and prep list if GM is not present. Assisting in the training efforts of all new and current Crew members at Pretty Bird. Manage all waste for the restaurant. Including but not limited to daily record keeping and input into R365 Ensuring the store is in good repair, including coordinating with the GM and vendors to handle maintenance and repair if necessary. Ensuring the store meets all necessary laws, codes, and regulations including but not limited to local health codes. Investigates and resolves food quality and service complaints. Inspects food and food preparation to maintain quality standards, portion sizes, and sanitation regulations Lead shifts and assist employees in delivering excellent customer service and maximizing sales opportunities, including but not limited to: Surprise and delight customers with a service level they have never-before-experienced Engaging customers in an approachable and fun manner; helping them discover and fall in love with Pretty Bird with a focus on service and hospitality Deliver and coach crew members to charm and anticipate customer's needs with a high level of customer service they have never-before-experienced and rarely ever encounter at any restaurant Responding to customer complaints and feedback when necessary if GM or Senior Shift lead is not present Ensuring that the store is opened promptly and closed at the appropriate hour. Helps Gm as needed to teach a high level of customer service that is expected. Ensuring that the store FOH and BOH are always clean, well-kept, and spotless to customer’s eyes Supervision Received and Exercised: Works under the general supervision of a General Manager. Acts as shift supervisor when the General Manager is not in the store Education and Experience Requirements: 1 year as Crew member with Pretty Bird or min 1-year prior shift lead experience. Knowledge, Skills, and Abilities Requirements: Ability to manage a teams Skilled at and enjoys delivering excellent customer service Highly responsible and reliable Detail-oriented Ability to train staff, either individually or as a group in a new store Experienced with and proficient at using restaurant point-of-sale systems 21 years of age or older (must be able to taste and evaluate a product) and check IDs Ability to communicate in English effectively, both orally and in writing Able to lift and carry a standard Restaurant case Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand for long periods; walk and be able to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 50 pounds. This job’s specific vision abilities include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.