Myers + Chang

Description

Host + Service Coordinator - Myers + Chang - 1145 Washington Street, Boston, MA Do you thrive in a fast-paced and friendly environment? Is it important to you to have a fun and supportive workplace? Are you ready to take the next step in your career by blending exceptional hospitality with supervisory leadership? If so, then Myers + Chang is the place for YOU! At M+C, we're looking for an enthusiastic and experienced individual to excel as our welcoming Host and our guiding Hospitality Supervisor. This dual-role position is essential to maintaining the warm, gracious atmosphere our guests expect while ensuring the Front-of-House (FOH) operations run flawlessly, especially during nightly closing procedures. As the Host, you are the first smile our guests see—and we’re all about being the friendliest place in town! You set the tone for exceptional service from arrival to departure. As a Hospitality Supervisor, you will step up to support and guide the team, manage end-of-night procedures, and champion our commitment to superior guest relations. This position offers a fantastic opportunity for professional development and training in leadership, operational management, and deepening your knowledge of the hospitality industry. Success in this role requires strong communication skills, natural leadership, attention to detail, and the ability to confidently manage a successful shift. Day-to-Day Performance Expectations Host & Guest Relations Duties • Provide exceptional hospitality and lead the restaurant entrance to ensure a prompt, friendly greeting and farewell to each guest. • Answer and manage incoming calls to assist guests with any orders, inquiries, reservations, or concerns. • Maintain real-time updates in our online reservation system, Resy, including managing empty tables, turning them over, and promptly notifying servers of new guests. • Actively track and cultivate guest relations, noting special occasions, preferences, and feedback to help build and maintain a loyal customer base. • Oversee the waitlist during peak times, seating guests based on upcoming reservations, volume, availability, and party needs. • Be knowledgeable about food and beverage offerings—including new and seasonal releases—to make informed, enthusiastic recommendations and to answer questions. • Organize and pass off all take-out and delivery orders, including Doordash. • Maintain a clean and organized host stand and surrounding guest areas. Supervisory & Closing Duties • Must be willing to close 3 shifts per week; responsible for overseeing all nightly FOH closing procedures, including cash-out and end-of-day reports. • Serve as the shift leader on duty, providing support and direction to the FOH team to ensure service standards are consistently met. • Help manage service flow and resolve minor guest or operational issues with professionalism and sound judgment, escalating to the General Manager as necessary. • Assist with the setup and breakdown of the dining room and all service stations. • Participate in FOH training and ongoing coaching, helping to welcome and develop new team members. Skills for Qualification • Minimum of 1 year of experience in a high-volume restaurant, with experience in a host or lead/key-holder role strongly preferred. • Hospitality driven with a commitment to providing exceptional guest experiences and a genuine interest in guest relations. • Proven ability to take initiative, manage responsibility, and lead by example. • Excellent attendance, reliability, communication, attention to detail, and interpersonal skills. • Effective time management and delegation skills. • Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols. Scheduling requirements • Availability is required on Saturdays and Sundays and for evening shifts, as this role includes 3 closing shifts per week. Specific hours will be discussed during the interview process. • Must have open scheduling availability, including nights and weekends, and a desire to commit to a supervisory track. • We do not offer seasonal or temporary employment and require a minimum commitment of at least 6 months. Compensation • The starting rate for this position is $26 per hour, but the total pay range is $26-$30 per hour. Physical Requirements • Ability to stand for long periods, walk, push, pull, reach, and lift <25 lbs. Work Environment • Must be able to work in a fast paced environment with loud noises, music, and at times, tight spaces. • Must be able to work in environments with different aromas and fluctuating temperatures. Additional Information Myers + Chang offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, a great staff meal policy, transportation discounts, and more! We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!

Description

Myers + Change - Prep Cook - 1145 Washington Street, Boston, MA 02118 At Myers + Chang, ours is a simple endeavor - to provide a dining experience unlike anything else in Boston and an environment that fosters teamwork and career growth in a positive atmosphere. We are a neighborhood restaurant doing our own thing with great ingredients and a lovely gathering of people. We are “Asian-ish,” if you need a label. We focus on using quality ingredients, teamwork, and internal hospitality by being polite to each other, by saying “yes,” “welcome back,” and “thank you” as enthusiastically as we can. We proudly provide a safe and inclusive environment for our staff and guests. At Myers + Chang, we work hard as a team, have high-quality standards, and offer opportunities to learn and grow in your career in a supportive environment. The Role: The Prep directly reports to the Executive Chef and Sous Chef. The Prep cook should expect to be given daily direction by the BOH Supervisor, and Front-of-House managers. The Prep cook is responsible for producing incredible products in the kitchen while also learning and following the established culinary systems of the kitchen. The Prep cook must work closely with other cooks to complete daily production lists and ensure superior food production. Success in this role requires incredible time management skills, attention to detail, and the ability to work efficiently in a fast-paced kitchen while maintaining a positive attitude. Precision, patience, resourcefulness, and a passion for good food are also essential. This position may sometimes involve emptying trash, removing, washing, and re-stocking dishes, glasses, utensils, kitchenware, and any other required items throughout the restaurant. The Prep Cook plays a vital role in the restaurant's success. Day-to-Day Performance Expectations: • Completion of tasks and prep lists as assigned • Maintain open lines of communication with all team members • Maintain a clean and organized station throughout the shift, including a thorough cleaning when leaving. (i.e., end of shift or closing) • Ensure the proper accuracy and quality of all items that you prepare. • Prep products while adhering to the kitchen's strict allergen protocols • Responsible for giving great hospitality to guests(waving hello, waving goodbye, smiling, etc.) if necessary. • Clean & Organize the walk-in cooler and freezer, and any other areas of the restaurant as needed • Follow all food safety storage guidelines consistently, including using proper containers with labels, dates, initials, and FIFOing. • Assist teammates with any other task as assigned Skills for Qualification: • At least 1 year of experience working in a professional kitchen environment, prior prep cook experience preferred, but not necessary • Must possess a strong work ethic, be well-organized, and be able to contribute to a positive work environment • Must have a passion for Asian cuisine and/or be eager to learn new and unique dishes and ingredients • Ability to follow all health, sanitary, and safety guidelines • Knowledge of all the essential systems in each station to be able to maintain the kitchen's strict allergen protocols • Ability to maintain grooming and uniform standards • Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs. • Must have scheduling availability to work in the mornings, afternoons, and weekends. Evening shifts may be needed upon request Skills for Qualification: • Great sense of urgency and hospitality • Able to take feedback and direction • Willing to work as a team and help out wherever needed • Ability to maintain grooming and uniform standards • Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs. • Must have flexible scheduling availability, primarily afternoons, evenings, and weekends. Compensation: The current starting rate for this position is $16.50, with a range of $16.50-$22.00. Additional Information: Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!

Description

Myers + Chang - Server - 1145 Washington Street, Boston, MA Do you love delivering superior hospitality to others through kindness and delicious food? Are you looking for an opportunity to learn the ins and outs of a restaurant in a supportive and safe environment? Do you thrive in a fast-paced, organized restaurant environment? Well, we have an opportunity for you! Myers + Chang is seeking a hospitality-driven Server to add to our dynamic team! The Server position plays one of the most critical roles in providing exceptional customer service to our guests and ensuring a memorable dining experience that makes them want to return. With genuine hospitality, we expect our Servers to deliver an exceptionally distinctive dining experience by providing the highest levels of service, guiding guests through our menus, and making beverage and food recommendations that meet or exceed the guests' expectations. Our servers are expected to have full knowledge of all dishes and ingredients on our menu in order to uphold our strict kitchen allergy protocols. Success in this role requires strong hospitality and multi-tasking abilities, excellent time management skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Day-to-Day Performance Expectations: • Report to work at the scheduled time, neatly groomed and in a clean uniform. • Greet and seat guests in a friendly and timely manner • Keep up-to-date about menu changes and the kitchens strict allergen protocols • Deliver exceptional hospitality while taking and processing orders accurately, this includes and is not limited to: • Smiling • Greeting guests when they enter and saying goodbye when they leave • Presenting a friendly spiel at the beginning of each dining experience • Anything else necessary to make sure the guest is happy • Make personalized recommendations and alternative options for guests with allergies or dietary restrictions • Ensure all of the guests’ needs are met and provide exceptional service throughout their dining experience. • Assist in setting up and breaking down the dining room and maintaining an organized and clean dining area. • Handle cash and credit card transactions accurately. • Clean any areas of the restaurant needed before, during, and after service • Work with team members in a cohesive and hospitable manner at all times • Perform any other duties as needed - we work as a team! Skills for Qualification: • Must have scheduling availability to work in the evenings and weekends • Consistently demonstrates dedication and an active passion for Myers+Chang culture and exceeding guest expectations • Open to feedback and committed to continuous improvement • Excellent attendance, reliability, communication, attention to detail and interpersonal skills • Embraces new information, learns quickly, and readily adapts to change • Ability to quickly problem-solve using sound judgment • Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols • Ability to maintain grooming and uniform standards • High multi-tasking ability and time management skills • Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs. Work Environment: • Must be able to work in an environment with loud noises, music, and at times, tight spaces. • Must be able to work around various aromas and fluctuating temperatures We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work. Compensation: The pay rate for this position is $6.75 per hour, plus tips. Tips generally range on average from $25- $32 per hour. In the unlikely event that the hourly rate plus tips does not equal $15, Myers and Chang will pay the additional amount to meet this. Additional Information: Myers + Chang offers a fantastic work environment, an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance, 401k with a generous match, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!