Elgin Community College

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: 8:00 AM to 5:00 PM Monday through Friday Rate of Pay: This is a full-time, on-site, Support Staff position at grade 215, with an annual salary range of $74,723 to $99,630. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Exempt Grant Funded: No Job Summary: The Data Visualization Developer transforms institutional data into clear, actionable insights that support strategic planning, operational effectiveness, student success, and data-informed decision-making. This position designs, develops, and maintains dashboards, visualizations, and reporting solutions using tools such as Tableau; serves as the college’s subject matter expert in data visualization; and collaborates with stakeholders to translate data into meaningful information. The role also promotes data accuracy, reporting efficiency, and institutional data literacy through training, documentation, user support, and the development of user-friendly analytical tools. Required Knowledge, Skills & Abilities: Bachelor’s degree in Data Science, Computer Science, Information Systems, Statistics, Business Analytics, or a related field. Advanced proficiency with data visualization platforms such as Tableau and Power BI. Two or more years of experience in data analysis, business intelligence, or dashboard/report development. Two or more years of experience working with data warehouses or data management systems and using query/reporting tools such as SQL, SSMS, TOAD, Cognos, SSRS, or Crystal Reports. Strong understanding of relational database design, data warehousing, and ERP systems. Experience with statistical software and programming/syntax development. Demonstrated ability to manage multiple projects, prioritize competing demands, and meet deadlines. Proven ability to collaborate effectively with senior leadership, IT, academic, and administrative stakeholders. Experience presenting data analysis and research findings to audiences with varying levels of technical expertise. Ability to translate complex data into clear, actionable insights for non-technical audiences. Strong written and verbal communication skills, including training and presentation experience. Desired Knowledge, Skills & Abilities: Master’s degree Two or more years of experience in higher education or a similarly complex organizational environment. Experience with Ellucian Colleague or other higher education ERP systems. Proficiency with SPSS, SAS, R, or other statistical analysis software. Essential Duties: Data Visualization and Reporting Based on internal user feedback and needs, develops and maintains data visualizations and dashboards that are distributed and used throughout the College. Utilizes a variety of specialized software and technical skills to prepare data sources, create visualizations and update visualizations as needed to facilitate institutional decision-making at all levels. The specialized software and skills include SQL programming, Excel, SPSS and Tableau. Cross-Functional Dashboard Training Develops and delivers formal and informal training to faculty, administrators and staff in the effective usage of dashboards and visualizations created in order to facilitate data literacy and meaningful interpretation of data shared through dashboard tools. Advanced Data Evaluation and Predictive Analysis A small portion of information/data requests to the Data Visualization Developer will require statistical analysis beyond data visualization, including the use of specialized statistical software such as SPSS or R. The position will extract and prepare data from Ellucian Colleague to develop and maintain datasets for multiple purposes, including ad hoc data analysis, and may apply advanced statistical techniques, such as predictive modeling, regression analysis and hypothesis testing. Participation in College Committees/Activities Represents the Institutional Research office on various committees throughout the College. Provides general consultation for members of the College concerning data research and analysis needs, as appropriate. Other Duties: Perform other duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: If more than one environmental condition should be included, please add them here. Current SSECCA Union Member Information: The initial posting date for this position is 10/05/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 10/12/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday - Friday 8AM - 5PM Rate of Pay: This is a full-time, on-site, Administrative position at grade 215, with an annual salary range of $74,723 to $99,630. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Exempt Grant Funded: No Job Summary: The Digital Marketing Manager provides strategic leadership for Elgin Community College's digital marketing initiatives, including digital advertising, marketing automation, search engine optimization, analytics, and campaign performance. The position manages the Digital Marketing team and collaborates with Marketing Strategy, Web Services, Enrollment Services, and departments across the college to develop and optimize integrated digital marketing strategies that advance enrollment, student success, institutional awareness, community engagement, and fundraising goals through measurable, data-driven outcomes. Required Knowledge, Skills & Abilities: • Bachelor's degree in Marketing, Digital Marketing, Communications, Business, Advertising, Public Relations, Information Systems, or a related discipline. • Minimum of five (5) years progressively responsible experience in digital marketing, marketing automation, digital advertising, digital marketing operations, analytics, or related marketing roles. • Minimum of three (3) years of supervisory or project leadership experience. • Demonstrated success developing and optimizing multi-channel digital marketing campaigns using paid search, paid social, display/retargeting, email marketing, and other digital platforms. • Experience developing digital marketing strategies that support enrollment, customer acquisition, engagement, retention, fundraising, or similar organizational objectives. • Experience managing digital advertising campaigns using platforms such as Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, Microsoft Advertising, TikTok Ads, or similar platforms. • Strong understanding of digital marketing analytics, KPI development, attribution modeling, campaign optimization, and reporting. • Experience with Google Analytics 4, Google Tag Manager, Looker Studio or similar reporting platforms. • Working knowledge of Search Engine Optimization (SEO), Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), keyword strategy, content optimization, and search performance. • Expertise with CRM and marketing automation platforms such as Salesforce Marketing Cloud, Salesforce CRM, Pardot, or similar enterprise systems. • Experience developing communication journeys, email automation, lead nurturing, and lifecycle marketing. • Working knowledge of SEMrush, Siteimprove Analytics, SQL, HTML, and data segmentation preferred. • Experience working within project management systems such as Adobe Workfront, Jira, or similar platforms. • Strong analytical, organizational, communication, and project management skills. • Ability to lead cross-functional initiatives while balancing competing institutional priorities. • Ability to communicate complex analytical information to both technical and non-technical audiences. • Ability to maintain confidentiality and exercise sound judgment. Desired Knowledge, Skills & Abilities: Master's degree in a related field. Experience with Google Analytics 4, Google Tag Manager, Looker Studio, SEMrush, SQL, HTML, and project management platforms. Certifications: • Salesforce Marketing Cloud Email Specialist • Salesforce Marketing Cloud Engagement Administrator • Google Analytics Certification (GA4) • Google Ads Certification • Meta Certified Digital Marketing Associate (or Professional) Essential Duties: Digital Marketing Strategy & Cross-Functional Leadership Lead the development and execution of integrated digital marketing strategies that support enrollment, student success, institutional awareness, fundraising, workforce development, and community engagement. Partner with stakeholders across the college to develop and implement multi-channel marketing campaigns. Establish campaign objectives, audience strategies, tactics, and key performance indicators (KPIs). Email Marketing & Automation Lead the college's email marketing and marketing automation initiatives. Serve as the Marketing & Communications lead for Salesforce Marketing Cloud implementation, governance, and optimization. Develop and manage communication journeys, email campaigns, audience segmentation, and automation strategies that support recruitment, enrollment, retention, and engagement goals. Monitor campaign performance and implement continuous improvements. Digital Advertising & Campaign Optimization Lead the planning, execution, budget management, and optimization of digital advertising campaigns. Oversee advertising across Google, Meta, LinkedIn, Microsoft/Bing, TikTok, and other digital platforms. Monitor campaign performance and provide data-driven recommendations to maximize results and return on investment. Prepare performance and expenditure reports and support budget planning activities. Analytics, Measurement & Performance Reporting Lead digital analytics, measurement, and performance reporting efforts. Develop dashboards and reports that measure marketing effectiveness and user engagement. Analyze campaign and website data to identify trends and improvement opportunities. Present findings and recommendations to leadership and campus stakeholders. SEO / AEO / GEO Strategy Develop and implement search optimization strategies that improve visibility across traditional and AI-powered search platforms. Lead Search Engine Optimization (SEO), Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO) initiatives. Partner with content and web teams to improve search performance and digital discoverability. Monitor emerging trends and recommend strategic improvements. Team Leadership & Staff Development Provide leadership and supervision for the Digital Marketing team. Establish priorities, assign work, and support employee development. Foster collaboration, innovation, and continuous improvement across the team and college partners. Communications Support Serve as a member of the Marketing & Communications Crisis Communications Team. Support digital communication strategies during emergency situations. Coordinate digital channels to distribute timely and accurate information during crises. Other Duties: Perform related duties and responsibilities as assigned to support departmental and institutional objectives. Physical Demands: Sedentary (up to 10 lbs occasionally, sitting most of the time) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: If more than one environmental condition should be included, please add them here. Current SSECCA Union Member Information: The initial posting date for this position is 10/6/2026 Elgin Community College Support Staff Association (SSECCA) members that apply by 10/13/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Must be willing to work a flexible schedule to meet the needs of the department. Rate of Pay: This is a Full-Time Faculty position. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Follow link to Full-Time Faculty Salary and Rank Schedule or elgin.edu/jobs-at-ecc/salary-benefits-contracts. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Exempt Grant Funded: No Job Summary: Full-time teaching faculty provide instruction aligned with the college’s strategic goals and evaluate students’ progress to facilitate achievement of their educational goals. In addition to the job description, faculty members teaching in grant supported programs are required to adhere and to comply with all provisions, qualifications, policies, and procedures set forth in the grant. In the event that the grant requirements contradict or add to the job description, the requirements of the grant will take precedence. This provision shall not be used to shift administrative responsibilities to the faculty member. Further, the Vice President of Teaching, Learning and Student Development agrees to meet and discuss grant requirements with the Association President and/or Association representatives. Required Knowledge, Skills & Abilities: 1) Licensed as a registered professional nurse in Illinois 2) At least 2 years of experience in clinical nursing practice 3) A master’s degree or higher in nursing Desired Knowledge, Skills & Abilities: 1) Previous teaching experience in nursing Essential Duties: Deliver Instruction 1) Conduct assigned classes and/or labs 2) Prepare lessons 3) Provide course syllabus (which shall include course information, grading standards, attendance policies, classroom behavioral expectations, and course outline 4) Utilize learning outcomes assessment and measures to improve learning/instruction If a lab is involved: 5) Prepare labs 6) Enforce lab safety procedures Evaluate Student Progress 1) Keep accurate record of student performance 2) Provide students with timely feedback Provide Student Assistance 1) Maintain office hours and voice-mail/e-mail communication 2) Give career and academic advice 3) Refer students to student support services 4) Accommodate special needs students Develop Curriculum 1) Review/select textbooks and instructional materials 2) Develop/revise courses 3) Develop/revise degree/certificate programs 4) Review/revise course outlines 5) Participate in articulation of courses/programs If occupational program is involved: 6) Consult with advisory committees Participate in Professional Development 1) Participate in professional growth activities that are aligned with the college's strategic goals. 2) Keep current on research and technologies in assigned specialties 3) Participate in professional growth activities 4) Participate in professional organizations Participate in Departmental Routines 1) Assist in scheduling of classes 2) Assist in setting departmental goals, learning outcomes and selection of textbooks 3) Participate in assessment of student learning outcomes at the college, program and course-level 4) Assist in assessing new equipment and/or supplies 5) Serve on standing committees 6) Serve on ad hoc committees (for example, search, college task-force, or instructional area committees) 7) Participate in program review 8) Comply with registration/records procedures 9) Verify student enrollment 10) Attend College-wide faculty meetings 11) Serve on non-tenure faculty evaluation committees in accordance with the agreed upon Faculty Evaluation Handbook 12) Complete the requirements of the evaluation process Other Duties: This job description is intended to convey information essential to understanding the scope of this position but it is not intended to be exhaustive. Physical Demands: Medium (up to 50 lbs. occasionally or 30 lbs frequently or 10 lbs constantly) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 03/25/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 04/08/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Must be willing to work a flexible schedule to meet the needs of the department. Rate of Pay: This is a Full-Time Police position with a starting annual salary of $68,271.95. The salary offer will be in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: Prevent, detect and investigate disturbances; maintain order; patrol assigned areas; enforce traffic regulations. Comply with and adhere to all applicable state, federal and local laws. Required Knowledge, Skills & Abilities: 1. Associate's degree (AA) or equivalent from two-year college or technical school; or equivalent combination of education and/or experience. 2. Minimum three (3) years prior police experience. 3. Must be a Certified Police Officer through Illinois Law Enforcement Training and Standards Board (ILETSB) and maintain such certification throughout the term of their employment. 4. Be 21 years of age or older and a U.S. citizen. 5. Possess a valid Illinois driver’s license. 6. Must be able to walk eight hours per day and assist in evacuating non-ambulatory persons in an emergency. 7. Ability to analyze situations and to adopt quick, effective and reasonable courses of action. 8. Ability to use good discretion and deal courteously but firmly with general public. 9. Strong oral and written communication skills. 10. Availability and ability to work varying shift assignments. 11. Ability to work in conditions that include exposure to extreme weather, intense physical activity, combat with armed and or/dangerous persons, individuals with contagious diseases, and safety hazards associated with emergency driving and traffic control. Desired Knowledge, Skills & Abilities: 1. Bilingual (English/Spanish). Essential Duties: 1. Proactively patrol a designated area during an assigned shift to preserve order and enforce traffic regulations. 2. Investigate disturbances to determine appropriate action. 3. Investigate calls of a non-threatening nature (e.g., injured or ill subjects and civil disagreements) to determine appropriate action. 4. Investigate vehicle accidents and determine appropriate action. 5. Patrol traffic and parking areas to enforce regulations. 6. Respond to all emergencies during assigned duty shift. Administer first aid/perform CPR/ apply AED as necessary. 7. Operate communication equipment; transmit all citizen complaint calls to appropriate police officer or other departments as appropriate for action and/or follow-up. 8. Prepare written reports of incidents occurring on assigned shift. Other Duties: 1. Maintain certification by the Illinois Local Governmental Law Enforcement Officer’s Training & Standards Board. 2. Maintain annual firearms certification as required by Illinois Public Act 94-103. 3. Maintain LEADS and AED/CPR certification. 4. Participate in a minimum of 32 hours of in-service training per year. 5. Perform such other duties as may be required by State law, or Department rule, or as may be assigned by a superior officer. 6. Perform other duties as assigned which pertain to the job description. 7. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Physical Demands: Very heavy (up to 100 lbs occasionally or more than 50 lbs frequently or more than 25 lbs constantly) Visual Acuity: Operates motor vehicles or heavy equipment Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Outdoor weather Current SSECCA Union Member Information: The initial posting date for this position is 08/25/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 09/01/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday - Friday 8AM - 5PM Rate of Pay: This is a Full-Time Support Staff position at grade 14, with an annual salary range of $55,482 to $72,000. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Exempt Grant Funded: Yes Job Summary: The R3 Coordinator is responsible for identifying justice impacted students to participate in different programs and providing tools for them to assess their potential for completing their academic and career goals. They will work with each student to access information needed to apply for grants, employment and eligible training programs. This will include collection of proper case management, barrier assessment and distribution, documentation, enrolling in, programs and/or register for courses, and provide support to individuals to complete their program. Empower students to advocate for themselves with community entities, staff and faculty. Help students navigate and overcome academic and personal barriers by providing referrals to college and community resources and following up with these resources to ensure that students receive the support that they need to achieve their goals. Develop and implement support-related activities and services, including teaching workshops to support student success in their academic program and the workplace. Assist with data collection for annual reports and evaluation of program activities. Maintain documentation for program files and individual student records. Required Knowledge, Skills & Abilities: 1. Bachelor’s degree required, Master’s degree preferred, in counseling, sociology or a related area. 2. Minimum of two years working with at-risk, justice impacted or low-income populations. 3. Strong interpersonal skills to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 4. Strong organizational, verbal, and written skills. 5. Available to attend appropriate workshops and conferences. 6. Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs. 7. Bilingual Spanish/English preferred. 8. Experience in MS Office Suite required. 9. Valid Illinois driver’s license and the ability to commute to offsite locations on a frequent basis. Essential Duties: Assist with increasing program enrollment through the expansion of recruitment activities including participating in community events, building relationships with community resources, and developing new recruiting plans and activities that lead to growth. Work with the director to develop marketing and outreach as the needs arise. Assess suitability of the participant, review and determine eligibility of potential participants in many different programs. Help new participants and complete proper paperwork with participants as required by the funding agency or programs. Meet with and review case files with participants regularly. Add case notes of all participant activities and goals into the required data entry system. Collaborate with various college departments to ensure participants' success (financial aid, student accounts, bookstore, and registration). Collaborate with external agencies to help facilitate participant’s needs and help maintain resources. Track participant success and supports in systems. Be the safe space and staff person for justice impacted individuals on campus. Conduct professional ongoing case management/career/life counseling for grant clients through the fsteps of participation; recruitment, enrollment, population specific resources such as referral to legal aid, trauma counseling referrals, employment and follow up. Identify community resources and support services that would benefit the participants with these specific barriers; housing, daycare, emergency food, rental assistance, utility assistance. Maintain a master list of the resources for the college. Coordinate events to support the population with the Director or Dean. Assist with production of required grant reports as well as development of activities and programming for current and future cycles. Other Duties: Perform other duties as assigned that pertain to the job description. Physical Demands: Sedentary (up to 10 lbs occasionally, sitting most of the time) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative If more than one environmental condition should be included, please add them here. Current SSECCA Union Member Information: The initial posting date for this position is 10/05/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 10/12/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday - Friday 8AM - 5PM Rate of Pay: This is a Full-Time Support Staff position at grade 216, with an annual salary range of $86,004 to $114,673. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Exempt Grant Funded: No Job Summary: The Senior Systems Architect provides advanced technical leadership, solution architecture, application development, database administration, systems integration, and operational support for ECC's enterprise applications and data services in both cloud and on-premises environments. Working closely with IT leadership, management, technical teams, vendors, and end users, this role serves as the lead architect and SQL DBA for critical systems, including Ellucian Colleague, CRM Advise, Self-Service, Ethos integrations, custom .NET applications, data warehouse services, and automated Microsoft and Google account provisioning solutions. The position also supports the institution's technology ecosystem by ensuring secure, reliable, and integrated enterprise systems, participating in RFP evaluations, and providing ongoing support for application services and data integrations both within and external to the college. Required Knowledge, Skills & Abilities : • A bachelor’s degree or equivalent combination of education and professional experience, preferably in Computer Science or a closely related discipline within Information Technology (i.e. computer science, information technology, software engineering, data systems). • A minimum of six years of progressively responsible technical experience in enterprise application development, database administration, systems integration, system administration, or application solution architecture. Experience in Ellucian administrative/applications such as Colleague, CRM Advise and Ethos preferred. • A minimum of four years of advanced experience supporting enterprise resource planning systems, preferably Ellucian Colleague, including Colleague operations, administrative system software, security, account creation processes, integrations, and production troubleshooting. • Experience serving as a database administrator or primary / backup database administrator for mission-critical database environments; preferred examples include SQL Server, Oracle, UniData, relational database design, data conversions, performance tuning, data cleanup, backup and recovery coordination, and database refreshes for test or development environments. • Working knowledge of data warehouse design, extract-transform-load processes, reporting data models, data quality practices, data governance, and enterprise reporting tools that both serve as organizational support as well as provide decision makers with trusted KPI sources. • Advanced hands-on experience designing, developing, testing, deploying, troubleshooting, performance tuning, and supporting enterprise applications using Microsoft .NET, .NET Core, C#, and SQL Server. o Including technical expertise within SQL Server Management Studio, REST APIs, JSON, XML, .NET/C#, .NET Core, PowerShell, JavaScript, HTML, CSS, Git or equivalent source control platform, secure file transfer tools, and reporting tools such as Tableau / Informer or an equivalent. o Preferred to have experience developing complex Transact-SQL queries, stored procedures, functions, views, data-conversion routines and/or ETLs, designing normalized relational data models, analyzing execution plans, and tuning database performance to ensure scalability/reliability. • Ability to translate business and technical requirements into maintainable solution designs, establish development standards and reusable patterns, conduct code and design reviews, document architectural decisions/solutions, and provide technical recommendations/updates throughout. • Demonstrated knowledge of payment systems and gateways, including transaction processing, system integrations, security controls, data flows, troubleshooting, and vendor coordination, as well as a strong understanding of the supporting IT infrastructure, server and network environments, connectivity requirements, and related enterprise technologies is preferred. • Experience designing, writing, maintaining, and troubleshooting account creation scripts and automated provisioning processes that interact with the ERP (i.e. Ellucian Colleague), specific accounts (i.e. Microsoft and Google account services) / identity management, and related security processes. • Strong understanding of application security, authentication, authorization, data privacy, cybersecurity best practices, change management, production support, root cause analysis, and enterprise integration standards. • Outstanding diagnostic, analytical, problem-solving and organizational abilities, with meticulous attention to detail guaranteeing accuracy and thoroughness in documentation and reporting. while adhering to established deadlines. • Remain vigilant in adhering to the institution's Cyber Security best practices, and ensure these policies are enforced during the development, integration, or evaluation of enterprise systems. • Proficient in using ticketing systems to track work, support project management collaboration, and follow formal change management processes; Jira experience preferred. • Excellent interpersonal skills and proven ability to collaborate well with others including the ability to explain technical concepts effectively to a variety of stakeholders and non-technical audiences. • Possesses exceptional verbal, written, and presentation skills, capable of clearly conveying complex technical concepts, project updates, reports, and proposals to all levels of the organization, including executives, administrators, faculty, and staff. • Self-starter with the ability to work effectively both independently and as part of a team, effectively managing multiple tasks and priorities. • Over time, the progression of project assignments demonstrates greater complexity, increasing role responsibilities and accountability, and decreasing management oversight on the projects. • Must be available to embrace a flexible work schedule, including evenings and weekends when required by the departmental needs or deliverables. Desired Knowledge, Skills & Abilities: Experience with Ellucian Colleague, CRM Advise, and Ethos. Experience with advanced Transact-SQL development, ETL design, database performance optimization, and large-scale data integrations. Knowledge of payment gateways, transaction processing, system integrations, and related infrastructure technologies. Experience supporting Microsoft and Google account provisioning and identity management environments. Essential Duties: Lead the analysis, troubleshooting, resolution, and ongoing support of complex enterprise systems and software releases across the institution. Analyze system issues to determine severity, business impact, root cause, and resolution strategies; collaborate with vendors, technical teams, and users to resolve problems; and perform application and database modifications when necessary to restore critical services and maintain data integrity. Oversee the planning, testing, implementation, and support of software releases, enhancements, upgrades, and patches across production and non-production environments. Establish and enforce development and release standards, communicate technical and operational impacts to stakeholders, and ensure system stability, operational continuity, and reliable performance. Architect, develop, implement, document, and support enterprise application solutions, including custom .NET applications, Ellucian Colleague and Self-Service enhancements, CRM Advise support, Ethos integrations, APIs, automated account provisioning processes, and third-party system integrations. Collaborate with analysts, IT leadership, vendors, and business users to gather requirements, evaluate solutions, and deliver secure, reliable, cost-effective, and maintainable technology solutions that support institutional objectives. Develop, maintain, and regularly update comprehensive technical documentation for enterprise applications, integrations, databases, and related systems. Document tools, architectures, processes, procedures, standards, configurations, and support practices necessary for ongoing development, administration, and operational support. Ensure documentation remains current by incorporating information related to system issues and resolutions, upgrades, enhancements, new standards, and custom business or technical processes to support knowledge sharing, continuity, and efficient system maintenance. Design, develop, maintain, and support the enterprise data warehouse and related reporting data structures to ensure the availability of accurate and reliable institutional data. Create and manage extract-transform-load (ETL) processes, reporting views, data validation routines, and data documentation; implement data quality and governance practices; and support enterprise reporting, analytics, and decision-making through trusted, well-structured data resources. Provide database administration and data services support as a primary or backup resource for Colleague and related enterprise systems. Monitor database health and performance; support SQL Server and UniData environments; coordinate backup, recovery, and test environment refresh activities; troubleshoot data-related issues; develop data cleanup and conversion processes; and implement solutions that promote database reliability, performance, security, and data integrity. Support Colleague operations as a primary or backup resource by monitoring system performance, troubleshooting production issues, coordinating software releases and patches, supporting peak operational periods, and collaborating with Network Operations, vendors, and service providers to maintain the availability and reliability of critical administrative systems. Develop, implement, and maintain tools and processes to monitor system performance, stability, and overall system health, ensuring timely issue identification, operational continuity, and effective resolution of service disruptions. Analyze and resolve complex application, integration, data, security, and performance issues affecting enterprise systems. Conduct root cause analysis, evaluate resolution options, assess risks and business impacts, coordinate escalations, and communicate findings to stakeholders. Collaborate with IT staff, vendors, and functional users to implement corrective actions, prevent recurring issues, and ensure system reliability, performance, security, and operational continuity. Provide technical assistance, training, and documentation to IT staff, analysts, and end users; maintain ticketing and change management systems to track work progress, resolutions, and system modifications; and coordinate project- and task-related meetings, communications, and follow-up activities to ensure timely issue resolution, project completion, and effective collaboration among stakeholders. Maintain current knowledge of emerging technologies, industry trends, and enterprise system capabilities through professional development activities, including participation in training, conferences, seminars, vendor forums, professional networks, and peer collaborations. Engage with vendor user communities to share best practices, identify solutions, and support continuous improvement efforts while completing all required organizational training and compliance requirements. Maintain a comprehensive understanding of departmental IT functions to provide cross-functional support during periods of increased workload or staffing shortages. Serve as a primary or backup administrator for enterprise systems and vendor-supported applications as needed, provide technical and application development support, and ensure the continuous operation of ECC's business-critical applications. Perform production support, troubleshooting, and issue resolution activities, including off-hours support when necessary, and carry out other related duties as assigned. Other Duties: Perform other duties and responsibilities consistent with the scope, level, and intent of the position as assigned. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 10/02/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 10/09/2026 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Description

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Varies. Based on the students’ schedules. Rate of Pay: $16 per hour FLSA Status: Non-Exempt Grant Funded: No Job Summary: This temporary position performs work of moderate difficulty by ensuring equal access to educational opportunities for students with disabilities. Work is distinguished by attending the class sessions and providing assistance to students with disabilities with the physical mechanics and dexterity requirements of class activities. General supervision is provided by assigned manager Required Knowledge, Skills & Abilities: 1. Must have previous experience and knowledge in the specified subject area. 2. Considerable skills in verbal and written communication to accurately and legibly scribe for students and accurately read for students. 3. Ability to follow multi-step directions; highly reliable. 4. Ability to express verbally what is seen in a descriptive manner. 5. Working skill in organizing work to meet established deadlines while maintaining attention to detail and accuracy. 6. Demonstrate sensitivity, understanding, and respect of diverse populations within the College. 7. Maintain confidentiality of privileged information and adhere to applicable privacy laws and ethical standards. 8. Ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department. Desired Knowledge, Skills & Abilities: N/A Essential Duties: 1. Ensure equal access to educational opportunities for students with disabilities. 2. Aid students with disabilities with the physical mechanics and dexterity requirements of class activities (e.g., lifting, pouring, writing, typing, etc.). 3. Attend the class in which the student with a disability is enrolled. Must be available to attend the entire class session and meet with the student at other established times during the week. Lab assistants cannot be enrolled in the same course level of the students they are assisting. Lab assistants will follow directions provided by the student with a disability and will not contribute to the content of the course or be responsible for teaching the material to the student with a disability. 4. The services are individually designed and based on the specific needs of each student: a. Read aloud academically required materials. b. Write down information as dictated by the student. c. Describe visual information. d. Assist with completing in-class assignments, tests, quizzes, and other course materials on paper and on the computer as described by the student. e. Adjust/move lab equipment, lift lab materials, pour lab materials, and perform other lab duties as described by the student. f. Will perform only those tasks directed by the student. g. Are used as a tool, not a teacher or tutor. h. Will not prompt or guide a student in performing a lab/class task. i. Must follow all class/lab safety procedures. 5. Maintain confidentiality of privileged information and adhere to applicable privacy laws and ethical standards. 6. Demonstrate sensitivity, understanding, and respect of diverse populations within the workplace. 7. Adheres to department guidelines for attendance and punctuality Other Duties: Adhere to department guidelines for attendance and punctuality including ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department. Physical Demands: Medium (up to 50 lbs. occasionally or 30 lbs frequently or 10 lbs constantly) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.