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Black Box Intelligence

blackboxintelligence.com JSON

The only connected view of guest, financial, and workforce signals—so you know where you stand, why it matters, and what to do next.

Sources & updates
  • Published nameBlack Box Intelligence
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/ → declared Organization name
    First observed
    Oct 25, 2026, 9:39 PM UTC
    Read from
    https://blackboxintelligence.com
  • Published descriptionThe only connected view of guest, financial, and workforce signals—so you know where you stand, why it matters, and what to do next.
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/
    First observed
    Oct 25, 2026, 9:40 PM UTC
    Read from
    https://blackboxintelligence.com
  • Declared languageen-US
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/
    First observed
    Oct 25, 2026, 9:40 PM UTC
    Read from
    https://blackboxintelligence.com
  • Canonical URLhttps://blackboxintelligence.com/
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/
    First observed
    Oct 25, 2026, 9:40 PM UTC
    Read from
    https://blackboxintelligence.com
  • Copyright line© 2026 Black Box Intelligence
    Directly observed · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/
    First observed
    Oct 25, 2026, 9:40 PM UTC
    Read from
    https://blackboxintelligence.com
  • Black Box Intelligence

    Black Box Intelligence

    https://blackboxintelligence.com/

    Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
    Observed via
    https://blackboxintelligence.com/
    First observed
    Oct 25, 2026, 9:39 PM UTC
    Read from
    https://blackboxintelligence.com
  • LogoLogo
    Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
    Observed via
    https://blackboxintelligence.com/ → declared Organization logo
    First observed
    Oct 25, 2026, 9:39 PM UTC
    Read from
    https://blackboxintelligence.com
How this name was decided

the site's published name — stated on blackboxintelligence.com, instagram.com

Profile sources
Last observed
Oct 25, 2026, 9:45 PM UTCRecent
Record last changed
Oct 25, 2026, 9:45 PM UTC
Observations
417
Sources read
26 of 27

This collection is not finished: 1 source (declared_live) could not be read.

Black Box Intelligence Employees & Ownership

The latest people collection is incomplete. Previously confirmed people remain available with their original dates.

Brad JacobusCMO – Jim ‘N Nicks
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
First observed
Oct 25, 2026, 9:39 PM UTC
Caprice KindgrenDirector of Marketing, Urbane Cafe
  • As printed Read Urbane Cafe Case Study
    Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
    Observed via
    https://blackboxintelligence.com/ → Published person (name and role labels)
Stated by 1 source
1 statement not admitted
  • https://blackboxintelligence.com/ · Person candidate named on the business's own site page (no admission chain accepted it) · Director of Marketing, Urbane Caferelation_external: the statement names the person as an external party of the business
Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
First observed
Oct 25, 2026, 9:39 PM UTC
Chris HillCEO, New World Trading Company
  • As printed “I’ve not come across a better system of gaining actionable guest feedback in the moment. [Restaurant managers] have a tool now that enables them to very specifically drill down on what they can do to improve the guest experience.”
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → Published person (name and role labels)
Stated by 1 source
1 statement not admitted
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Chris WestcottCEO, Iron Hill Brewery & Restaurant
  • As printed “We’ve seen remarkable growth in both our NPS and online reputation, which has risen by 1.5 stars, since working with BBI.”
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → Published person (name and role labels)
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Clay DoverCEO, Velvet Taco
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:41 PM UTC
First observed
Oct 25, 2026, 9:41 PM UTC
Dean WilsonDirector, Olive Tree Brasserie
  • As printed “BBI definitely gives you that power to make change. If you’re the kind of organization that is striving to be the very best then [BBI] gives you the information that you can act on.”
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → Published person (name and role labels)
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Fasika MelakuVice President, HR and Chief Learning Officer – Denny’s
Stated by 1 source
  • https://blackboxintelligence.com/ · Published person (named with a role or their own mailbox on the site) · Vice President, HR and Chief Learning Officer – Denny’s
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Guest Experience SurveysGuest Experience Surveys That Lead to Better Experiences and More Sales
  • As printed Designed exclusively for the restaurant industry, Survey Studio is our guest experience survey solution that captures post-visit feedback on specific menu items – and then transforms it into actions for restaurant teams.
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → Published person (name and role labels)
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Hernan MujicaCIO, Texas Roadhouse
  • As printed “It was like someone had turned on the lights. Within two weeks we were seeing an uptick in our NPS and after a further two weeks, we were seeing higher sales growth.”
    Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
    Observed via
    https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → Published person (name and role labels)
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Iron HillCEO
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC
Jeremy LinkerSVP, Brand Finance
Stated by 1 source
1 statement not admitted
  • https://blackboxintelligence.com/ · Person candidate named on the business's own site page (no admission chain accepted it) · SVP, Brand Financerelation_external: the statement names the person as an external party of the business
Published by the company · confirmed Oct 25, 2026, 9:39 PM UTC
First observed
Oct 25, 2026, 9:39 PM UTC
Jim N NicksCMO
Stated by 1 source
Published by the company · confirmed Oct 25, 2026, 9:40 PM UTC
First observed
Oct 25, 2026, 9:40 PM UTC

Job Postings

No open roles listed.

Careers page
Hiring evidence
  • Careers page publishedhttps://blackboxintelligence.com/company/careers/
    Directly observed · confirmed Oct 25, 2026, 9:39 PM UTC
    Observed via
    https://blackboxintelligence.com/company/careers/ → read — no schema.org JobPosting declared on it, and no ATS board observed in this run
    First observed
    Oct 25, 2026, 9:39 PM UTC
    Read from
    https://blackboxintelligence.com
  • Accepting applicationsFirst, Last, Email
    Directly observed · confirmed Oct 25, 2026, 9:43 PM UTC
    Observed via
    https://blackboxintelligence.com/company/careers/ → application form published on the careers page — the fields it asks for, not a list of openings
    First observed
    Oct 25, 2026, 9:43 PM UTC
    Read from
    https://blackboxintelligence.com
  • Hiring statusno open role: careers page read, no roles listed; an application form is published; LinkedIn Jobs: https://www.linkedin.com/company/blackboxintelligence (organization 2562302) has no posting on LinkedIn Jobs; Indeed and ZipRecruiter not searched
    Derived from observations
    Observed via
    https://blackboxintelligence.com/company/careers/
    Read from
    https://blackboxintelligence.com

Contact Information

Emails

support@blackboxintelligence.com

To get login credentials or permission please reach out to support@blackboxintelligence.com .

Published by the company · confirmed Oct 25, 2026, 9:43 PM UTC
Observed via
https://blackboxintelligence.com/ → role address by local-part convention (RFC 2142)
First observed
Oct 25, 2026, 9:43 PM UTC

Technical destinations

Emails

alex.fryar@blackboxintelligence.com

v=DMARC1; p=none; rua=mailto:6bf6907613ac4dbea4617347cead099b@dmarc-reports.cloudflare.net,mailto:alex.fryar@blackboxintelligence.com; ruf=mailto:alex.fryar@blackboxintelligence.com; fo=1

Directly observed · confirmed Oct 25, 2026, 9:39 PM UTC
Observed via
DNS TXT at _dmarc.blackboxintelligence.com → DMARC report address
First observed
Oct 25, 2026, 9:39 PM UTC
More contact information (4)
Contact forms

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/business-growth/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/business-growth/ → form headed "Ready to get started? Let Black Box Intelligence power your predictable growth engine." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/business-growth/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/

Directly observed · confirmed Oct 25, 2026, 9:39 PM UTC
Observed via
https://blackboxintelligence.com/ → form headed "Research, Insights & Intelligence from the BBI Restaurant Performance Network" → submits to https://blackboxintelligence.com/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:39 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-marketers/asr-improvement/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-marketers/asr-improvement/ → form headed "Ready to get started? Let Black Box Intelligence help boost your Average Star Rating and get better online reviews." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-marketers/asr-improvement/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/fix-poor-performing-units/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/fix-poor-performing-units/ → form headed "Ready to get started? Let Black Box Intelligence help you crush it in every location." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/fix-poor-performing-units/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/reduce-staff-turnover/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/reduce-staff-turnover/ → form headed "Ready to get started? Let Black Box Intelligence help you reduce employee turnover for increased traffic and sales." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/reduce-staff-turnover/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/company/careers/

Directly observed · confirmed Oct 25, 2026, 9:43 PM UTC
Observed via
https://blackboxintelligence.com/company/careers/ → form headed "Industry specialism" → submits to https://blackboxintelligence.com/company/careers/ → purpose: hiring (its page names it)
First observed
Oct 25, 2026, 9:43 PM UTC

https://blackboxintelligence.com/product-updates/june-2025-product-update-menu-priority/

Directly observed · confirmed Oct 25, 2026, 9:40 PM UTC
Observed via
https://blackboxintelligence.com/product-updates/june-2025-product-update-menu-priority/ → form headed "See Our Entire Platform" → submits to https://blackboxintelligence.com/product-updates/june-2025-product-update-menu-priority/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:40 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/restaurant-hiring/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/restaurant-hiring/ → form headed "Ready to get started? Let Black Box Intelligence help you hire the best talent faster." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/restaurant-hiring/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/minimize-costs-maximize-efficiencies/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/minimize-costs-maximize-efficiencies/ → form headed "Ready to get started? Let Black Box Intelligence help you optimize margins and become more profitable." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-operators/minimize-costs-maximize-efficiencies/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/employee-training/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/employee-training/ → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-hr/employee-training/ → purpose: contact (a field to write or be reached through) → https://blackboxintelligence.com/solutions/who-we-serve/restaurant-marketers/guest-experience-at-scale/ → https://blackboxintelligence.com/solutions/who-we-serve/restaurant-marketers/marketing-campaigns/
First observed
Oct 25, 2026, 9:41 PM UTC

https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/

Directly observed · confirmed Oct 25, 2026, 9:40 PM UTC
Observed via
https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → form headed "Talk to us today!" → submits to https://blackboxintelligence.com/product/guest-intelligence/guest-experience-survey/ → purpose: survey (its page names it)
First observed
Oct 25, 2026, 9:40 PM UTC

https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/restaurant-hiring-and-retention/

Directly observed · confirmed Oct 25, 2026, 9:41 PM UTC
Observed via
https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/restaurant-hiring-and-retention/ → form headed "Ready to get started? Let Black Box Intelligence help you develop people strategies that fuel your business growth." → submits to https://blackboxintelligence.com/solutions/who-we-serve/restaurant-finance-teams/restaurant-hiring-and-retention/ → purpose: contact (a field to write or be reached through)
First observed
Oct 25, 2026, 9:41 PM UTC
Full contact-form data (JSON)

Locations evidence

Locations

View evidence
Location data

The latest location collection is incomplete.

No confirmed restaurant locations are currently attached to this site.

Menus evidence

Menu & Online Ordering

Menu & price evidence

Nothing observed in this category.

Channel pricing evidence

Channel pricing

View evidence

Nothing observed in this category.

Website & Digital Technology

What powers Black Box Intelligence's website?

Appears to use WordPress with PHP and MySQL.

Who manages Black Box Intelligence's domain and DNS?

blackboxintelligence.com was first registered on November 7, 2008. Its registrar is Cloudflare, Inc..

What web infrastructure does Black Box Intelligence use?

Protocols: TLS 1.3 and HTTP/2.

How is Black Box Intelligence's website secured?

HTTPS certificate: Let's Encrypt, expires December 18, 2026. The nosniff security header is enabled.

Does Black Box Intelligence use DNSSEC?

DNSSEC was not enabled when observed.

What marketing and analytics tools does Black Box Intelligence's website use?

Google Tag Manager (tag management) and HubSpot (marketing automation). Google Analytics 4 (GA4).

View technology, DNS, network and security evidence

Email & Mail Infrastructure

Who handles Black Box Intelligence's incoming email?

Incoming email is routed through Microsoft 365 / Exchange Online Protection.

Which services can send email for Black Box Intelligence's domain?

SPF authorizes spf.protection.outlook.com, spf.mandrillapp.com, 21089335.spf01.hubspotemail.net, among other services.

Does Black Box Intelligence publish SPF and DMARC?

SPF is configured with a hard fail (-all). DMARC requests neither quarantine nor rejection (p=none).

View mail records and evidence

More website details

Apps, Loyalty & Guest Technology

View apps, provider accounts and technical evidence

App store details: Nothing observed in this category.

Publisher files

Nothing observed in this category.

Feeds

Nothing observed in this category.

GitHub

Nothing observed in this category.

Additional site intelligence

Useful site-graph evidence is available on demand instead of being pre-rendered into every company profile.