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Nous recherchons un(e) Key Account Manager Senior (KAM) en CDI, motivé(e), avec un esprit de conquête et une forte envie de développer nos services chez des grands comptes.\nTu travailles au sein de l’équipe Sales KA Retail, composée de 2 KAM Retail et d’un KAE Retail. Cette équipe détient une véritable expertise sur le monde de la distribution et des qualités de négociations hors pair !\nTes principales responsabilités 📝\nEn tant que KAM Retail Senior chez Phenix, ton rôle est d'accélérer notre croissance et de maximiser notre impact auprès des grands comptes de la GMS en France. Tu pilotes une stratégie commerciale à double impact : d'une part, tu animes et tu cartographies les comptes au niveau national et régional pour ouvrir des portes stratégiques et soutenir la chasse ; d'autre part, tu sécurises et développes la valeur de notre portefeuille de clients existants à travers des actions rigoureuses de rétention, d’upsell et de cross-sell.\n1. Animation nationale des Enseignes GMS (principalement GSA)\nMapping & Relations Stratégiques : Cartographier les organigrammes des têtes de réseaux nationales, identifier les décisionnaires clés (Directions RSE, Supply Chain, IT, Opérations) et nouer des relations de confiance pour ancrer Phenix comme partenaire incontournable ;\nAccélération Régionale : Traduire les accords nationaux sur le terrain en ouvrant des portes au niveau régional pour débloquer des opportunités locales et alimenter le pipe d'acquisition de nos Account Executives (AEs) ;\nIncarnation du client en interne : Incarner les enjeux de tes enseignes en interne (partage des actualités, animation de squads dédiées, rendez-vous stratégiques en binôme avec les AEs) et coacher les équipes pour éviter le churn et accélerer l’acquisition.\n2. Gestion du portefeuille de clients existants: Rétention et Croissance\nPilotage & Rétention : Manager la relation commerciale de ton portefeuille de comptes actifs au quotidien afin de garantir un taux de rétention maximal (bilans, événements…) ;\nCoordination Interne : Orchestrer les équipes internes (Marketing, Tech, Opérations) pour assurer une qualité de service irréprochable et parfaitement alignée avec les exigences contractuelles de tes clients ;\nUpsell & Cross-sell : Identifier, négocier et activer en continu de nouveaux leviers de croissance (déploiement de nouvelles solutions Phenix, élargissement des périmètres magasins) pour maximiser la valeur de chaque compte.\nSi tu souhaites t’épanouir dans une startup à impact, Phenix t’offre la possibilité de travailler au contact d’équipes motivées, dynamiques et engagées.\nN'hésite pas à postuler si ✅\nExpérience : Minimum 7 ans d’expérience Sales (Chasse ou Elevage)\nConnaissance du marché de la GMS, notamment des Grandes Surfaces Alimentaires\nTénacité et excellent relationnel commercial\nPassionné(e) par la négociation commerciale\nCapacité à naviguer dans des organisations matricielles complexes et à impacter des décideurs de niveau C-Level (Directions RSE, Supply, Opérations).\nAisance dans la construction de propositions de valeur impactantes\nCapacités analytiques pour que la data soit au service de la prise de décision\nCulture du résultat\nRigueur dans le pilotage quotidien des activités commerciales et le respect des process internes.\n🗓️Poste à durée indéterminé: date de démarrage ASAP\n💵Rémunération : en fonction du niveau d'expérience sur le poste 60-83K€ package inclus et en fonction de l’expérience sur le poste\n🏢Localisation du poste : Paris, avec des déplacements à prévoir pour rencontrer les clients.\nL'environnement qui t'attend en nous rejoignant 🤗\nUn projet ambitieux, qui a un réel impact positif sur la société. Notre objectif, 100 millions de repas sauvés par an !\nUne culture d'entreprise fondée autour de valeurs de solidarité sociale et environnementale, de diversité et de bienveillance (chaque nouvelleau phénicien.ne participe par exemple lors de son intégration à La Fresque du Climat ou à un atelier 2 Tonnes). Phenix est d'ailleurs labelisé B-Corp et ESUS .\nUn partage transparent et régulier de la stratégie de la part du COMEX.\nUn accompagnement complet dès tes premiers pas en tant que phénicien.ne, avec un onboarding à Paris sur 2 jours pour comprendre l'ensemble de l'environnement et un programme de formation adapté les 3 premiers mois.\nDes formations internes régulières pour la montée en compétences délivrées par et pour les phénicien.nes sur des sujets métier, secteur et softskills.\nLa possibilité de s'investir dans des projets transverses (ex : des groupes de travail pour favoriser l'inclusion et la diversité, pour lutter contre le sexisme)\nCertains avantages qui ont été mis en place 🌟\n🏡 Une charte de travail hybride , avec la possibilité de faire jusqu'à 2 jours de télétravail par semaine et le 🌍 \" 1 month Phenix Office \" : chaque année, tu peux travailler pendant 1 mois dans l'antenne Phenix de ton choix ;\n🍱 Une carte Swile pour les tickets restaurant (8 euros / jour travaillé) ainsi qu’u n accès à de nombreux avantages CSE via le compte Leeto : réductions sur vos sorties, loisirs et achats du quotidien ;\n🚲 Prise en charge à 100% de l’abonnement transport mensuel (Bus, Tram, Métro) ; Forfait Mobilités Durables : prise en charge dans la limite de 50€ par mois soit 600€ par an (indemnités kilométriques vélo, tickets de transports en commun à l’unité, vélo en location mensuelle, électrique ou non, etc...) ;\n💚 Possibilité de faire 1/2 journée de bénévolat par mois dans l'association de ton choix ;\n🧑‍🤝‍🧑 Le Parental Act ( un dispositif proposant un mois de congé au second parent, rémunéré à 100% par l’employeur à la naissance d’un enfant) ; 3 jours/an pour les aidant·es familiaux et 2 jours enfant malade rémunérés par an ;\n♀️Le congé d’interruption spontanée de grossesse et le congé menstruel ;\n🧳Journée de Pentecôte offerte.\n♿ Engagement Handicap - Notre engagement concret\nChez Phenix , nous nous engageons activement en faveur de l'inclusion et de la diversité pour garantir un environnement de travail accessible à toutes et tous.\nCe que nous mettons en place :\nDeux demi-journées d’absence autorisées et payées pour pouvoir assurer les rendez-vous médicaux ou effectuer les démarches administratives liées à ta situation de handicap\nAménagements de poste sur mesure adaptés aux besoins spécifiques de chaque personne (matériel ergonomique, aménagement du temps ou de l'organisation du travail).\nSensibilisation & partenariats dédiés pour favoriser une culture d'entreprise inclusive et lever les tabous autour du handicap (visible ou invisible).\nProcessus de recrutement adaptable à chaque étape pour garantir l'égalité des chances.\nÀ compétences égales, nos postes sont ouverts aux personnes en situation de handicap ou assimilées (art. L5212-13 du Code du travail).\nPour toute question ou besoin d'aménagement spécifique au cours du processus ou après votre arrivée, notre référente handicap, Emmanuelle PIERRE, est disponible dès votre première prise de contact.\nNotre processus de recrutement 🚀\nUn entretien téléphonique de 30 minutes avec un membre de l'équipe RH\nUn entretien d'une heure avec une personne de l’équipe Sales\nUn cas pratique (business case) d'une heure\nUn café d'équipe\nSi cela peut te rassurer, sache que cette fiche de poste est indicative : si tu ne \"coches pas\" toutes les cases du profil recherché, une curiosité et une envie d'apprendre sont tes plus beaux atouts. Chez Phenix, nous ne cherchons pas une expérience à tous prix mais nous évaluons le potentiel !\nToutes nos offres sont évidemment ouvertes aux personnes en situation de handicap, nous trouverons toujours des solutions pour adapter le poste si tu as des contraintes particulières.","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"75017","streetAddress":"43 Av. de Clichy","addressCountry":"FR","addressLocality":"Paris"}}],"employmentType":["CONTRACTOR"],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://career.wearephenix.com","name":"Phenix","@type":"Organization"}},"basis":"directly_observed","via":["https://career.wearephenix.com/jobs/8589204-key-account-manager-kam-senior"],"first_observed_at":"2026-10-22T09:13:33+00:00","last_confirmed_at":"2026-10-25T19:12:33.001593+00:00","about_ref":"self","source_surface_ref":"https://career.wearephenix.com"},{"label":"Open role","value":{"url":"https://phenix-1673626251.teamtailor.com/jobs/8589204-key-account-manager-kam-senior","@type":"JobPosting","title":"Key Account Manager (KAM) - Senior","datePosted":"2026-10-22","identifier":"6e5a7b54-99d3-4a4c-963f-06c6d6739919","publisherSource":"teamtailor","publisherJobLocation":"Paris, FR"},"basis":"directly_observed","via":["https://phenix-1673626251.teamtailor.com/jobs/8589204-key-account-manager-kam-senior"],"first_observed_at":"2026-10-22T09:13:33+00:00","last_confirmed_at":"2026-10-25T19:12:34.327258+00:00","about_ref":"self","source_surface_ref":"https://phenix-1673626251.teamtailor.com"},{"label":"Open role","value":{"url":"https://career.wearephenix.com/jobs/8539552-stage-alternance-customer-success-manager-commerces-de-proximite-h-f","@type":"JobPosting","title":"STAGE/ALTERNANCE - Customer Success Manager - Commerces de Proximité (H/F)","baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","maxValue":1000,"minValue":800,"unitText":"MONTH"}},"datePosted":"2026-10-13","identifier":"8539552","description":"Contexte et équipe 🤝\nRejoins Phenix au sein de l’équipe Customer Success (+80 phénicien·nes en Europe) pour réduire le gaspillage chez nos clients, et plus précisément les CSM Convenience (commerces de proximité ou supermarchés urbains).\nL'équipe Convenience & Industriels (7 phénicien·nes) permet à ses clients de redistribuer leurs invendus grâce au don à des associations. Ton objectif principal sera d’épauler les CSM Key Accounts, particulièrement Basile (basé à Marseille) mais également Natalia (basé à Paris) dans le suivi des performances magasins “intégrés” (Key Accounts nationaux tels que Franprix, Monoprix ou Truffaut), les visites terrain, ainsi que la gestion quotidienne des problématiques opérationnelles dans ces magasins.\nTu seras basé·e à Paris avec Fiona (responsable du pôle) pour bénéficier de la dynamique de toute l’équipe CSM présente sur place.\nTes principales responsabilités 📝\nSur le parc de magasins Key Accounts (90%) :\n1. Suivi opérationnel et performance :\nAccompagnement magasin sur la qualité et la conformité du don : s’assurer que le service de don est parfaitement maîtrisé en magasin ;\nFormation des équipes aux règles de don & aux bons réflexes ;\nRespect des règles d'hygiène ;\nPonctualité des mises à disposition pour les associations ;\nRespect rigoureux des process Phenix.\n2. Monitoring de la performance :\nAnalyse des dashboards clients et suivi des KPIs de don ;\nDéfinition de plans d’action pour améliorer la performance et la qualité des services ;\nDiffusion des préconisations selon les moyens les plus adaptés : publipostage, call, visite des magasins ciblés.\n3. Actions correctives (téléphone ou visite magasin) :\nRappels de sensibilisation\nAccompagnement à l’organisation des tâches en magasin\nEnvois de rappels des bonnes pratiques,\nConduite du changement et résolution de conflits\n4. Relationnel et satisfaction client :\nAccompagnement terrain & à distance : établir une relation de confiance avec les directeurs et équipes en magasin pour s’assurer qu'ils sont satisfaits du service ;\nGestion des aléas quotidiennes (problèmes de collecte avec les associations, erreurs de saisie, litiges logistiques,…) ;\nReporting : participer à la préparation des bilans mensuels pour les sièges des Key Accounts.\n5. Mise à jour des outils :\nAssurer la fiabilité des informations dans notre CRM Salesforce et sur notre plateforme interne Connect .\n6. Support sujets transverses CSM Convenience (10%)\nEn plus de tes missions avec Basile, tu pourras apporter un soutien ponctuel aux Customer Success Managers basés à Paris sur des opérations de déploiement, des analyses spécifiques ou des besoins transverses sur des sujets de fond.\n🎬 Rien de tel que du concret pour se projeter ! Regarde notre vidéo métier pour tout savoir sur le poste\nSi tu souhaites t’épanouir dans une startup à impact, Phenix t’offre la possibilité de travailler au contact d’équipes motivées, dynamiques et engagées.\n🕧 Date et durée : stage de 6 mois ou alternance à partir du 04/01/2027.\n📍 Lieu : Dans notre bureau parisien du 17ème arrondissement !\nN'hésite pas à postuler si ✅\nTu suis une formation commerciale et/ou en gestion des opérations et/ou en entrepreneuriat ;\nTu es force de proposition et trouves des solutions efficaces et adaptées ;\nTu as une grande aisance relationnelle et aimes interagir avec des interlocut.eur.ices différents.es ;\nTu as le sens de l’organisation et une capacité à gérer les urgences ;\nDoté·e d’une grande capacité d’adaptation, tu es à l’aise dans un environnement dynamique et sais prendre en main de nouveaux outils digitaux (nous utilisons Salesforce, Slack, Looker et les plateformes/app développés par Phenix)\nA l’aise en anglais, de plus en plus utilisé en interne #LeaderenEurope ;\nPermis B utile car des déplacements sont à prévoir en magasin.\nL'environnement qui t'attend en nous rejoignant 🤗\nUn projet ambitieux, qui a un réel impact positif sur la société. Notre objectif, 100 millions de repas sauvés par an !\nUne culture d'entreprise fondée autour de valeurs de solidarité sociale et environnementale, de diversité et de bienveillance (chaque nouveau·elle phénicien·ne participe par exemple lors de son intégration à La Fresque du Climat ou à un atelier 2 Tonnes). Phenix est d'ailleurs labelisé B-Corp et ESUS .\nUn partage transparent et régulier de la stratégie de la part du COMIX.\nUn accompagnement complet dès tes premiers pas en tant que phénicien·ne, avec un onboarding à Paris sur 2 jours pour comprendre l'ensemble de l'environnement et un programme de formation adapté les 3 premiers mois.\nDes formations internes régulières pour la montée en compétences délivrées par et pour les phénicien.nes sur des sujets métier, secteur et softskills.\nLa possibilité de s'investir dans des projets transverses (ex : des groupes de travail pour favoriser l'inclusion et la diversité, pour lutter contre le sexisme)\nCertains avantages qui ont été mis en place 🌟\n🍱 Une carte Swile pour les tickets restaurant (8 euros / jour travaillé) ainsi qu’u n accès à de nombreux avantages CSE via le compte Leeto : réductions sur tes sorties, loisirs et achats du quotidien ;\n🚲 Prise en charge à 100% de l’abonnement transport mensuel (Bus, Tram, Métro) ; Forfait Mobilités Durables : prise en charge dans la limite de 50€ par mois soit 600€ par an (indemnités kilométriques vélo, tickets de transports en commun à l’unité, vélo en location mensuelle, électrique ou non, etc...) ;\n💚 Possibilité de faire 1/2 journée de bénévolat par mois dans l'association de ton choix.\n♀️Le congé d’interruption spontanée de grossesse et le congé menstruel ;\n♿RQTH : deux demies journées d’absence autorisées payées pour les salarié.e.s concerné.es ;\nNotre processus de recrutement 🚀\nUn premier échange de 30 min avec l'équipe RH pour discuter de ton projet professionnel, comprendre si celui-ci est bien cohérent avec ce que l'on propose et pour exposer tes motivations.\nUn entretien de 45 min avec Basile et Fiona pendant lequel tu commenceras à te projeter concrètement dans les missions et pour échanger au sujet du poste, des missions et des enjeux. L'occasion aussi de répondre à toutes tes questions ;\nUn café d'équipe , pour te permettre de te familiariser avec l'environnement et la culture de Phenix.\nSache que cette fiche de poste est indicative : si tu ne \"coches pas\" toutes les cases du profil recherché, une curiosité et une envie d'apprendre sont tes plus beaux atouts. Chez Phenix, nous ne cherchons pas une expérience à tous prix mais nous évaluons le potentiel !\nToutes nos offres sont évidemment ouvertes aux personnes en situation de handicap, et nous trouverons toujours des solutions pour adapter le poste si tu as des contraintes particulières.","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"75017","streetAddress":"43 Av. de Clichy","addressCountry":"FR","addressLocality":"Paris"}}],"employmentType":["INTERN"],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://career.wearephenix.com","name":"Phenix","@type":"Organization"}},"basis":"directly_observed","via":["https://career.wearephenix.com/jobs/8539552-stage-alternance-customer-success-manager-commerces-de-proximite-h-f"],"first_observed_at":"2026-10-13T13:10:18+00:00","last_confirmed_at":"2026-10-25T19:10:08.396734+00:00","about_ref":"self","source_surface_ref":"https://career.wearephenix.com"},{"label":"Open role","value":{"url":"https://phenix-1673626251.teamtailor.com/jobs/8539552-stage-alternance-customer-success-manager-commerces-de-proximite-h-f","@type":"JobPosting","title":"STAGE/ALTERNANCE - Customer Success Manager - Commerces de Proximité (H/F)","datePosted":"2026-10-13","identifier":"017efcd3-6d0b-4dbb-9e7d-42902cbc6451","publisherSource":"teamtailor","publisherJobLocation":"Paris, FR"},"basis":"directly_observed","via":["https://phenix-1673626251.teamtailor.com/jobs/8539552-stage-alternance-customer-success-manager-commerces-de-proximite-h-f"],"first_observed_at":"2026-10-13T13:10:18+00:00","last_confirmed_at":"2026-10-25T19:12:34.327258+00:00","about_ref":"self","source_surface_ref":"https://phenix-1673626251.teamtailor.com"},{"label":"Open role","value":{"url":"https://phenix-1673626251.teamtailor.com/jobs/8467540-customer-operation-manager-destock-convenience","@type":"JobPosting","title":"Customer Operation Manager Destock & Convenience","datePosted":"2026-09-28","identifier":"faa0d2e1-82ef-45c1-b80b-9dd416767555","publisherSource":"teamtailor"},"basis":"directly_observed","via":["https://phenix-1673626251.teamtailor.com/jobs/8467540-customer-operation-manager-destock-convenience"],"first_observed_at":"2026-09-28T15:01:13+00:00","last_confirmed_at":"2026-10-25T19:12:34.327258+00:00","about_ref":"self","source_surface_ref":"https://phenix-1673626251.teamtailor.com"},{"label":"Open role","value":{"url":"https://career.wearephenix.com/jobs/8467540-customer-operation-manager-destock-convenience","@type":"JobPosting","title":"Customer Operation Manager Destock & Convenience","baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","maxValue":34000,"minValue":30000,"unitText":"MONTH"}},"datePosted":"2026-09-28","identifier":"8467540","description":"Contexte et équipe 🤝\nEn tant que COM Destock & Convenience , tu es l’interlocuteur·rice privilégié·e des associations partenaires sur les aspects opérationnels, le but étant d’organiser leurs collectes régulières auprès des clients de Phenix (grossistes, industriels, proxi) et de trouver la bonne association en fonction des produits proposés et des capacités de stockage et de distribution des associations.\nLe besoin est identifié principalement sur la BU Destock mais des missions pourront être effectuées sur la BU Convenience.\nTes principales responsabilités 📝\nCoordonner le don des invendus à des associations d’intérêt général et reconnues d’utilité publique: diffuser la demande du client et s’assurer que le don trouve preneur ;\nAugmenter le pool d’associations réceptrices pour écouler le don et renforcer notre impact via de la prospection régulière et proactive ;\nAssurer la conformité des opérations de dons: conventions, docs obligatoires, cerfas ;\nAssurer un suivi qualité des dons et récupérer des feedback sur les opérations de don réalisées ;\nGarant de la fiabilité des associations ;\nPeut être amené à rencontrer des associations locales et têtes de réseau, en lien avec les CSM et les TM ;\nEn cas d’aléa ou d’urgence opérationnelle, tu cherches une solution rapide à la situation et préviens les personnes concernées chez nos clients et associations partenaires ;\nGestion de projets transverses (NPS asso, visite asso-client, collecte alimentaire asso-magasin).\nLa liste des missions est non exhaustive et peut être modifiée et complétée par la hiérarchie pour les besoins de l’entreprise, sans que les missions confiées excèdent les compétences et fonctions habituelles du-de la salarié-e.\nConditions🤝\nPositionnement dans l’organisation : rattaché·e à la TM COM Destock & Proxi\nMission principale : Coordination de la gestion des opérations.\nDisponibilité : Entre le 1er et le 15 Décembre 2026\nLocalisation : Bureau PHENIX + 1 déplacement/mois à prévoir à Paris\nType de contrat : CDI\nRémunération : en fonction du niveau d'expérience sur le poste Junior : 30+2K€ ; Intermediate : 34+2K€\nSi tu souhaites t’épanouir dans une startup à impact, Phenix t’offre la possibilité de travailler au contact d’équipes motivées, dynamiques et engagées.\nProfil recherché ✅\nOrganisation et rigueur opérationnelle ;\nExcellente connaissance de nos outils (Salesforce, Connect, Destock, Looker) et de nos process ;\nCoordination multi-interlocuteurs : pour fluidifier les échanges en interne (CSM, COM, KAM) comme en externe (clients, associations et prestataires), et garantir une qualité de service efficiente tout en faisant avancer les projets avec assertivité et diplomatie ;\nRéactivité et résolution de problèmes : pour gérer les imprévus logistiques ou associatifs en maîtrisant son stress et trouver rapidement des solutions adaptées ;\nMaîtrise des outils digitaux et de reporting : pour suivre les opérations sur la plateforme et contribuer à l’amélioration des processus internes en faisant remonter les bonnes infos à l’équipe Produit ;\nSens de l’impact et engagement solidaire : moteur pour donner du sens à la mission et contribuer activement à la réduction du gaspillage et à la croissance de Phenix.\nSi cela peut te rassurer, sache que cette fiche de poste est indicative : si tu ne \"coches pas\" toutes les cases du profil recherché, une curiosité et une envie d'apprendre sont tes plus beaux atouts. Chez Phenix, nous ne cherchons pas une expérience à tous prix mais nous évaluons le potentiel !\nL'environnement qui t'attend en nous rejoignant 🤗\nUn projet ambitieux, qui a un réel impact positif sur la société. Notre objectif, 100 millions de repas sauvés par an !\nUne culture d'entreprise fondée autour de valeurs de solidarité sociale et environnementale, de diversité et de bienveillance (chaque nouvelleau phénicien.ne participe par exemple lors de son intégration à La Fresque du Climat ou à un atelier 2 Tonnes). Phenix est d'ailleurs labelisé B-Corp et ESUS .\nUn partage transparent et régulier de la stratégie de la part du COMEX.\nUn accompagnement complet dès tes premiers pas en tant que phénicien.ne, avec un onboarding à Paris sur 2 jours pour comprendre l'ensemble de l'environnement et un programme de formation adapté les 3 premiers mois.\nDes formations internes régulières pour la montée en compétences délivrées par et pour les phénicien.nes sur des sujets métier, secteur et softskills.\nLa possibilité de s'investir dans des projets transverses (ex : des groupes de travail pour favoriser l'inclusion et la diversité, pour lutter contre le sexisme)\nCertains avantages qui ont été mis en place 🌟\n🏡 Une charte de travail hybride , avec la possibilité de faire jusqu'à 2 jours de télétravail par semaine et le 🌍 \" 1 month Phenix Office \" : chaque année, tu peux travailler pendant 1 mois dans l'antenne Phenix de ton choix ;\n🍱 Une carte Swile pour les tickets restaurant (8 euros / jour travaillé) ainsi qu’u n accès à de nombreux avantages CSE via le compte Leeto : réductions sur vos sorties, loisirs et achats du quotidien ;\n🚲 Prise en charge à 100% de l’abonnement transport mensuel (Bus, Tram, Métro) ; Forfait Mobilités Durables : prise en charge dans la limite de 50€ par mois soit 600€ par an (indemnités kilométriques vélo, tickets de transports en commun à l’unité, vélo en location mensuelle, électrique ou non, etc...) ;\n💚 Possibilité de faire 1/2 journée de bénévolat par mois dans l'association de ton choix ;\n🧑‍🤝‍🧑 Le Parental Act ( un dispositif proposant un mois de congé au second parent, rémunéré à 100% par l’employeur à la naissance d’un enfant) ; 3 jours/an pour les aidant·es familiaux et 2 jours enfant malade rémunérés par an ;\n♀️Le congé d’interruption spontanée de grossesse et le congé menstruel ;\n♿RQTH : deux demies journées d’absence autorisées payées pour les salarié.e.s concerné.e.s ;\n🧳Journée de Pentecôte offerte.\nNotre processus de recrutement 🚀\nUn entretien téléphonique de 30 minutes avec Olimpia, notre HR Manager, pour discuter de ton projet professionnel, comprendre si celui-ci est bien cohérent avec ce que l'on propose et pour exposer tes motivations.\nUn entretien d'une heure avec Pauline, Team Manager des Customer Operations Manager Destock/Proxi, pour échanger au sujet du poste, des missions et des enjeux. L'occasion aussi répondre à toutes tes questions.\nUn entretien de 30 minutes avec Claire, VP Operations et Support, un échange pour valider l'alignement global de ton profil avec la vision de la direction et le fonctionnement des équipes Operations & Support.\nUn café d'équipe, pour te permettre de te familiariser avec l'environnement et la culture d'entreprise.\nSi cela peut te rassurer, sache que cette fiche de poste est indicative : si tu ne \"coches pas\" toutes les cases du profil recherché, une curiosité et une envie d'apprendre sont tes plus beaux atouts. Chez Phenix, nous ne cherchons pas une expérience à tous prix mais nous évaluons le potentiel !\nToutes nos offres sont évidemment ouvertes aux personnes en situation de handicap, nous trouverons toujours des solutions pour adapter le poste si tu as des contraintes particulières.","employmentType":["CONTRACTOR"],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://career.wearephenix.com","name":"Phenix","@type":"Organization"}},"basis":"directly_observed","via":["https://career.wearephenix.com/jobs/8467540-customer-operation-manager-destock-convenience"],"first_observed_at":"2026-09-28T15:01:13+00:00","last_confirmed_at":"2026-10-25T19:12:32.990188+00:00","about_ref":"self","source_surface_ref":"https://career.wearephenix.com"},{"label":"Open role","value":{"url":"https://career.wearephenix.com/jobs/8398174-team-manager-grocery-manageur-regional-gms","@type":"JobPosting","title":"Team Manager Grocery / Manageur Régional GMS","baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","maxValue":52000,"minValue":47000,"unitText":"YEAR"},"currency":"EUR"},"datePosted":"2026-09-17","identifier":"8398174","description":"Contexte et équipe 🤝\nDepuis 2014, Phenix lutte activement contre le gaspillage alimentaire et non alimentaire en Europe grâce à des solutions technologiques et humaines. En tant qu’entreprise à impact, nous croyons que chaque invendu peut avoir une seconde vie.\nTu seras en lead d'une équipe régionale de 8 CSM GMS (Grandes et Moyennes Surface) qui accompagnent directement nos clients dans leur démarche anti-gaspi.\nPositionnement dans l’organisation : Tu seras rattaché·e à la VP Customer Success au sein de la Team Customer Success.\nMission principale : Tu es garant·e de la déclinaison de la politique nationale Customer Success de Phenix dans ta zone géographique. Cette zone couvre 4 antennes de Phenix : 4 CSM à Paris, 2 à Tours, 1 à Dijon, 1 à Lyon, ayant chacun·e un parc client étendu.\nTes principales responsabilités 📝\nFigure de terrain auprès des équipes et de nos clients, occuper ce poste requiert des déplacements fréquents.\nResponsable de la rétention du parc client de la zone ainsi que de son développement (cross sell, upsell), le tout exigeant une stratégie claire ;\nResponsable de l'excellence opérationnelle pour délivrer à nos clients une qualité de service irréprochable sur l’ensemble des services (enquête satisfaction client, remontées des besoins clients) ;\nPilotage chiffré rigoureux pour suivre les objectifs, établir des reporting et être en maitrise du chiffres d'affaires de la zone ;\nGarant·e de l’application sur sa zone des méthodes et process nationaux ;\nManagement, animation, coordination et formation de l’équipe des CSM, partage de l’information, responsable de l’engagement au quotidien des membres de l’équipe ;\nParticipation aux recrutements et à l'intégration des nouvelles recrues ;\nTravail en étroite coordination avec le responsable commercial de la zone (connaissance fine de la zone, recommandations etc.)\nSi tu souhaites t’épanouir dans une startup à impact, Phenix t’offre la possibilité de travailler au contact d’équipes motivées, dynamiques et engagées.\nN'hésite pas à postuler si tu as ✅\nUne expérience sur un poste de manager avérée :\nD'excellentes compétences commerciales et relationnelles ;\nUne appétence pour les déplacements : ils sont très réguliersdans les antennes de la zone et auprès des clients ;\nLa liste des missions est non exhaustive et peut être modifiée et complétée par la hiérarchie pour les besoins de l’entreprise, sans que les missions confiées excèdent les compétences et fonctions habituelles du-de la salarié-e.\n🗓️ Poste à durée indéterminé : de que possible\n🏢 Localisation du poste : Paris, Tours (ainsi que Lyon, Dijon pour les candidatures internes)\nL'environnement qui t'attend en nous rejoignant 🤗\nUn projet ambitieux, qui a un réel impact positif sur la société. Notre objectif, 100 millions de repas sauvés par an !\nUne culture d'entreprise fondée autour de valeurs de solidarité sociale et environnementale, de diversité et de bienveillance (chaque nouveau·elle phénicien·ne participe par exemple lors de son intégration à La Fresque du Climat ou à un atelier 2 Tonnes). Phenix est d'ailleurs labelisé B-Corp et ESUS .\nUn partage transparent et régulier de la stratégie de la part du COMIX.\nUn accompagnement complet dès tes premiers pas en tant que phénicien·ne, avec un onboarding à Paris sur 2 jours pour comprendre l'ensemble de l'environnement et un programme de formation adapté les 3 premiers mois.\nDes formations internes régulières pour la montée en compétences délivrées par et pour les phénicien.nes sur des sujets métier, secteur et softskills.\nLa possibilité de s'investir dans des projets transverses (ex : des groupes de travail pour favoriser l'inclusion et la diversité, pour lutter contre le sexisme)\nCertains avantages qui ont été mis en place 🌟\n💵 Rémunération : 47 000€ - 52 000€ (fixe), selon profil + 8 000 € (variable) ;\n🍱 Une carte Swile pour les tickets restaurant (8 euros / jour travaillé) ainsi qu’u n accès à de nombreux avantages CSE via le compte Leeto : réductions sur tes sorties, loisirs et achats du quotidien ;\n🚲 Prise en charge à 100% de l’abonnement transport mensuel (Bus, Tram, Métro) ; Forfait Mobilités Durables : prise en charge dans la limite de 50€ par mois soit 600€ par an (indemnités kilométriques vélo, tickets de transports en commun à l’unité, vélo en location mensuelle, électrique ou non, etc...) ;\n🏡 Une charte de travail hybride , avec la possibilité de faire jusqu'à 2 jours de télétravail par semaine ;\n🧑‍🤝‍🧑 3 jours de congés supplémentaires par an pour les aidants familiaux ;\n♀️Le congé d’interruption spontanée de grossesse et le congé menstruel ;\n♿RQTH : deux demies journées d’absence autorisées payées pour les salarié.e.s concerné.es ;\n💚 Possibilité de faire 1/2 journée de bénévolat par mois dans l'association de ton choix ;\n🌴Le lundi de Pentecôte offert (non travaillé et payé) ;\nLe détail de la Convention collective Syntec dont nous dépendons ici.\nLe processus de recrutement 🚀\nUn premier échange de 30 min avec Olimpia, HRBP, pour discuter de ton projet professionnel, comprendre si celui-ci est bien cohérent avec ce que l'on propose et pour exposer tes motivations.\nUne rencontre d’1h avec Charlotte , ta future manager , pour échanger au sujet du poste, des missions et des enjeux. L'occasion aussi répondre à toutes tes questions.\nUn café d'équipe , pour te permettre de te familiariser avec l'environnement et la culture d'entreprise.\nSi cela peut te rassurer, sache que cette fiche de poste est indicative : si tu ne \"coches pas\" toutes les cases du profil recherché, une curiosité et une envie d'apprendre sont tes plus beaux atouts. Chez Phenix, nous ne cherchons pas une expérience à tous prix mais nous évaluons le potentiel !\nToutes nos offres sont évidemment ouvertes aux personnes en situation de handicap, nous trouverons toujours des solutions pour adapter le poste si tu as des contraintes particulières.","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"37000","addressRegion":"Loire","streetAddress":"1 bis Rue d'Entraigues","addressCountry":"FR","addressLocality":"Tours"}},{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"75017","streetAddress":"43 Av. de Clichy","addressCountry":"FR","addressLocality":"Paris"}}],"employmentType":["CONTRACTOR"],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://career.wearephenix.com","name":"Phenix","@type":"Organization"}},"basis":"directly_observed","via":["https://career.wearephenix.com/jobs/8398174-team-manager-grocery-manageur-regional-gms"],"first_observed_at":"2026-09-17T15:49:59+00:00","last_confirmed_at":"2026-10-25T19:12:32.545692+00:00","about_ref":"self","source_surface_ref":"https://career.wearephenix.com"},{"label":"Open role","value":{"url":"https://phenix-1673626251.teamtailor.com/jobs/8398174-team-manager-grocery-manageur-regional-gms","@type":"JobPosting","title":"Team Manager Grocery / Manageur Régional GMS","datePosted":"2026-09-17","identifier":"201c52ff-50d7-45b2-8aa9-f0120d9c5272","publisherSource":"teamtailor","publisherJobLocation":"Tours, Loire, FR"},"basis":"directly_observed","via":["https://phenix-1673626251.teamtailor.com/jobs/8398174-team-manager-grocery-manageur-regional-gms"],"first_observed_at":"2026-09-17T15:49:59+00:00","last_confirmed_at":"2026-10-25T19:12:34.327258+00:00","about_ref":"self","source_surface_ref":"https://phenix-1673626251.teamtailor.com"},{"label":"Open role","value":{"url":"https://career.wearephenix.com/jobs/8324824-key-account-executive-spain","@type":"JobPosting","title":"Key Account Executive - Spain","baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","maxValue":60000,"minValue":48000,"unitText":"YEAR"},"currency":"EUR"},"datePosted":"2026-09-04","identifier":"8324824","description":"💻 Contexto\nEn Phenix tenemos una misión ambiciosa: inspirar y capacitar a todo el mundo para luchar juntos contra el desperdicio de alimentos.\nMás de un tercio de todos los alimentos producidos en el mundo se desperdician, lo que tiene un impacto enorme en la salud de nuestro planeta: el 10% de las emisiones de gases de efecto invernadero provienen del desperdicio y la pérdida de alimentos.\nBuscamos personas con talento y habilidades así como perfiles diversos para incorporarse a nuestro equipo en rápido crecimiento. Ahí es donde entras tú: en concreto nuestro equipo de ventas en España está buscando un/a Key Account Executive en nuestra sede de Barcelona.\nEste es un puesto híbrido basado en la oficina de Barcelona, con máximo 2 días de teletrabajo a la semana. Además esta posición requiere de viajar frecuentemente por España para visitar a clientes y asistir a ferias así como visitas puntuales a nuestras sedes en Francia en torno a una vez al trimestre.\nTítulo del puesto: KAE (Key Account Executive)\nCiudad: Barcelona\nPosición en la organización: Formarás parte del equipo de Ventas (Sales). Reportarás a Alejandro, Head of Iberia.\n📄Misión principal:\nComo Key Account Executive, tu misión será clara: identificar, prospectar y cerrar nuevas cuentas clave dentro del ecosistema alimentario español, con foco en distribución, retail, FMCG, Horeca e industria alimentaria, así como en determinados segmentos del sector non-food.\nTipo de contrato: Indefinido\nFunciones:\nDesarrollo comercial de grandes cuentas (70%)\nIdentificar los objetivos prioritarios: marcas, distribuidores, centrales de compra...\nConstruir una estrategia de captación personalizada para cada cliente potencial (mapping de los tomadores de decisiones, análisis del contexto, tiempos, etc.)\nProspectar activamente cuentas estratégicas a través de todos los canales a tu disposición (llamadas en frío, LinkedIn, eventos de networking, ferias, etc.).\nConcertar reuniones a alto nivel (C-level, dirección de compras, etc.) y presentar el valor estratégico de nuestra oferta.\nCo-diseñar ofertas a medida en colaboración con los equipos de Marketing, Producto y Operaciones.\nNegociar y cerrar acuerdos, a veces complejos, con una lógica de alianza a largo plazo.\nOnboarding, desarrollo y fidelización de cuentas (20%)\nAcompañar a los nuevos clientes en las primeras etapas de la alianza.\nGarantizar una transición fluida con los equipos de Customer Success y Operaciones.\nSer un interlocutor estratégico para los clientes para mantener viva la relación comercial a largo plazo.\nSeguimiento, gestión y estrategia comercial (10%)\nRealizar el seguimiento de tu embudo de ventas (pipe) a través del CRM y ajustar tus previsiones comerciales.\nRealizar un análisis continuo del mercado: marco regulatorio a nivel regional, nacional y europeo del sector, así como las oportunidades de financiación.\nTrasladar a los equipos internos las señales del mercado, los comentarios de los clientes y la información sobre la competencia (insights).\nContribuir a la mejora continua de los procesos comerciales y a la adaptación de nuestra oferta para grandes cuentas.\n💵 Sueldo:\nnivel intermedio: 33 000 - 36 000€ + 15 000€\nnivel avanzado: 37 000 - 42 000€ + 18 000€\nPerfil buscado ✅\nBuscamos personas que quieran desarrollar su carrera comercial en una empresa de impacto social, colaborativa y en fuerte crecimiento. Valoramos:\nExperiencia:\nMás de 5 años como Account Executive o Key Account Executive.\nConocimiento del mercado de la gran distribución (Alimentaria y/o No Alimentaria).\nCompetencias clave:\nOrientación a resultados, tenacidad y excelente perfil comercial.\nSólida experiencia en venta compleja o ciclos largos en B2B / retail.\nCapacidad para convencer a interlocutores nivel C-Level.\nFacilidad para elaborar propuestas de valor de gran impacto.\nCapacidad de negociación, autonomía y orientación a resultados.\nCapacidad analítica para poner los datos al servicio de la toma de decisiones.\nGran rigor en la gestión diaria de las actividades comerciales y el cumplimiento de los procesos internos.\nGran energía y automotivación\nCastellano nativo fundamental e Inglés obligatorio, muy valorable como idioma adicional el Francés.\nCondiciones de trabajo 🌟\n🏡 Ubicación: En nuestra oficina de Barcelona (distrito de Urquinaona).\n💲 Retribución: nivel intermedio: 33 000 - 36 000€ + 15 000€ / nivel avanzado: 37 000 - 42 000€ + 18 000€.\n🌍 \"1 mes de oficina Phenix\": Cada año, tendrás la oportunidad de trabajar durante un mes desde la oficina de Phenix que elijas.\n🍱 Tarjeta Edenred: Cheques restaurante (8 € al día, cubiertos al 100 % por la empresa).\n♀️ Baja por menstruación incapacitante: Política implantada para el bienestar de las empleadas.\n🧑‍🤝‍🧑 The Parental Act: Incluye 5 días por evento para cuidadores familiares y 4 días pagados por fuerza mayor al año.\n♿ Discapacidad reconocida: Dos medias jornadas pagadas de ausencia autorizada para el personal afectado.\nProceso de selección 🚀\nUna primera conversación de 30 minutos con Emmanuelle, HR Business Partner, para hablar sobre tus objetivos profesionales, evaluar si se alinean con lo que ofrecemos y entender tus motivaciones.\nUna entrevista individual de una hora con Alejandro, Head of Spain. 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