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In this role, you will deliver innovative, resilient systems at a rapid pace while championing modern engineering practices.\nGlobal Scale & Intelligent Systems: Contribute to a platform used in over 200 countries handling 39+ currencies, integrating modern payment providers, dynamic routing, and predictive fraud prevention.\nModern AI-Powered Engineering: Champion AI-assisted development practices (such as GitHub Copilot, AI code agents, automated test generation, and AI-driven code reviews) to boost delivery velocity and code quality.\nScale, Reliability & Data: Support the self-serve purchasing flow of all SurveyMonkey products with high-availability systems designed for deep A/B testing and dynamic optimizations.\nCollaborative Stack: Partner closely with product managers, data scientists, and designers using Python, React, Docker, and AWS.\nWhat you’ll be working on\nArchitect, build, and maintain scalable, resilient services across multiple data regions.\nDesign and implement AI/ML-assisted features within billing flows (e.g., smart retry logic, dynamic pricing models, and churn prevention).\nDrive engineering productivity by integrating AI-assisted development tools, code generation workflows, and automated testing into the team's software development lifecycle (SDLC).\nDomain ownership of a suite of services supporting Billing and Payment solutions.\nAuthor, review, and approve technical designs and architecture blueprints for concurrent initiatives.\nWrite readable, extensible backend code in Python, using AI developer tools to accelerate prototyping, refactoring, and documentation.\nBuild observable systems that combine operational metrics with predictive telemetry for proactive monitoring.\nMentor engineers on leveraging AI tooling effectively, establishing best practices for code quality, safety, and security when using AI assistance.\nWe’d love to hear from people with\n12+ years of backend application development experience, primarily in high-scale environments.\nHands-on proficiency using AI-assisted development tools (e.g., GitHub Copilot, Cursor, AI agents, automated test generators) to write, refactor, and review high-quality code.\nDeep expertise in designing, building, and maintaining production-grade APIs and microservices using Python and relational/non-relational databases.\nExperience integrating AI/ML capabilities or APIs (predictive analytics, dynamic routing, intelligent retries) into backend systems.\nStrong background in e-commerce, global payment gateways, and subscription billing engines.\nProven track record leading cross-functional projects, cloud-native architecture on AWS , and streaming frameworks (Kafka, Spark).\nOutstanding communication skills and a passion for mentoring engineers on emerging engineering techniques.\nBonus Qualifications\nExperience establishing AI-driven developer workflows or custom internal AI tooling for engineering teams.\nHands-on experience with modern AI frameworks (e.g., LangChain, PyTorch, TensorFlow) or LLM API integrations.\nBackground in billing system integrations, payment gateways, and enterprise financial platforms.\nSurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Bengaluru office up to 3 days per week.\n#LI-Hybrid\nWhy SurveyMonkey? We’re glad you asked\nAt SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.\nWe’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving , opening new hubs in Costa Rica and India , crossing the threshold of 100 billion questions answered , and earning recognition as one of the Most Inspiring Workplaces across North America and Asia .\nWe live our company values —like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.\nOur commitment to an inclusive workplace\nSurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. 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