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identity","https://jobs.sanctuaryoncamelback.com/senior-food-beverage-manager-pool-in-room-dining/job/82772E602711D7788D230B1C51047FF9"],"last_confirmed_at":"2026-10-20T13:44:14.383687+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-spa-retail-clerk/job/42DD2A72045F8A49E043701FA50FEA98","@type":"JobPosting","title":"PT-Spa Retail Clerk","datePosted":"2026-10-14","identifier":"42DD2A72045F8A49E043701FA50FEA98","description":"JOB SUMMARY\nThis position contributes to Sanctuary success by providing support for the spa department by enhancing the guest’s experience at The Sanctuary Spa by greeting guests, providing prompt and courteous service while performing boutique duties; while displaying a sense of pride in the Sanctuary Commitments and Sanctuary Standards of Excellence.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nGreet guests and customers immediately with a friendly and sincere welcome.\nPrepare for shift by ensuring bank is set up, logged on system, music is playing at an appropriate level, uniform is clean and wrinkle free and you’re wearing a smile.\nSpeak in a positive, clear voice, listen to & understand requests, respond with appropriate action and provide accurate information such as outlet hours and merchandise available.\nSell merchandise; take special orders for items not in stock.\nUse the guest’s name when ringing products in each guest interaction.\nMust use member and guest name. Verify member number with their membership card.\nVerify and run credit cards for authorization. Handle cash, make change, accept and record vouchers and other forms of payment. Accurately record all sales transactions.\nPromptly answer the telephone using positive clear English communication. Retrieve merchandise for shop, price as directed and display in accordance with standards.\nFollow proper cashiering and money handling procedures and ensure collection of all service transactions through proper pay method.\nIn the event of dissatisfaction, research and attempt to resolve problem within established guidelines.\nHandle special requests of guests and members.\nBe extremely knowledgeable and be able to accurately describe and sell services and products offered at The Sanctuary Spa. Educate guests on resort activities and facilities.\nPractice safe work habits and follow all safety procedures.\nMaintain cleanliness and tidiness of boutique area. This includes dusting, folding clothes, facing hangers, checking dressing room, etc. Assist in helping with cleanliness throughout The Sanctuary Spa and Salon.\nAttend staff meetings when scheduled.\nPromote a warm, relaxed feeling for guests in boutique, and anticipate their needs.\nAttend all product and knowledge classes when given by managers or vendors.\nAssist service providers in selling products from product recommendation forms.\nProvide assistance when necessary throughout The Sanctuary Spa.\nPerform any other duties as assigned by management.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to maintain a pleasant disposition and function efficiently in high stress/pressure work environment.\nProfessional, flexible and positive attitude.\nGood telephone etiquette and excellent, professional verbal and written communication skills.\nDetailed oriented.\nAbility to stand continuously to perform essential job functions.\nRequires extending arms, bending and stooping to reach materials.\nHearing and visual ability to observe and detect signs of guests’ needs.\nAlways report to your manager/supervisor when leaving work area for break periods.\nExecutes emergency procedures in accordance with hotel standards\nMust be able to work flexible hours to include all shifts, weekends and holidays\nQUALIFICATIONS\nEducation High School Diploma/G.E.D. Equivalent\nRelated Work Experience Experience with hospitality and customer service.\nRetail experience, preferred.\nRequired Knowledge Excellent English verbal, written, and communication skills.\nComputer experience, required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-spa-retail-clerk/job/42DD2A72045F8A49E043701FA50FEA98"],"first_observed_at":"2026-10-14T16:25:11.775302+00:00","last_confirmed_at":"2026-10-20T13:44:14.251354+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/director-of-sales-marketing/job/C7B48EED1A2C5D33D9EC1B65BE1270CD","@type":"JobPosting","title":"Director of Sales & Marketing","datePosted":"2026-10-12","identifier":"C7B48EED1A2C5D33D9EC1B65BE1270CD","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Director of Sales & Marketing is responsible for the leadership and management of the hotel’s Group Sales, Leisure Sales, and PR & Marketing functions. This role drives revenue growth, oversees sales and marketing initiatives, and ensures excellence in guest and client satisfaction. The Director of Sales & Marketing sets direction, develops and executes sales plans, and manages the implementation of marketing and promotional programs across all segments. Success in this role requires a strong focus on advancing Sanctuary’s mission, vision, and values and ensuring that all sales and marketing efforts reflect the organization’s standards and principles.\nJOB FUNCTION\nNote: the following duties and responsibilities are not all-inclusive.\nSales Leadership\nLead and manage day-to-day activities for Group and Leisure Sales.\nDevelop and maintain long-term, value-based relationships with clients, agencies, and key stakeholders.\nMonitor group and leisure booking patterns, pricing strategies, and market performance.\nConduct client site visits, pre- and post-event meetings, and participate in key sales calls.\nApprove catering and event space allocations to maximize revenue potential.\nWork with Revenue Management to develop accurate forecasts and projections for all segments.\nMarketing & Public Relations Oversight\nWork with PR and Marketing Manager on initiatives, including media relations, promotional campaigns, and social media strategies.\nCollaborate with management to align marketing programs with sales goals and property branding.\nEvaluate the effectiveness of marketing campaigns and adjust strategies as needed.\nManage marketing budget, FAM trips, and client events to maximize ROI.\nTeam Management & Development\nRecruit, hire, train, and develop sales, marketing, and PR staff.\nConduct performance reviews and provide coaching, mentorship, and professional development opportunities.\nResolve staff issues through proactive management and problem resolution.\nFoster a collaborative, high-performance culture aligned with Sanctuary’s mission, vision, and values.\nCustomer & Guest Focus\nEnsure guest satisfaction is integrated into all sales and marketing efforts.\nServe as an ambassador for the hotel, ensuring a superior customer experience across all touchpoints.\nMaintain a visible presence at events, trade shows, and industry functions to build relationships and enhance the hotel’s reputation.\nOperational & Financial Oversight\nManage budgets, revenue tracking, and reporting for sales and marketing departments.\nApprove expenditures, monitor ROI, and make data-driven decisions to optimize performance.\nEnsure compliance with hotel standards, brand standards, and Sanctuary service commitments.\nJOB REQUIREMENTS\nKnowledge, Skills & Abilities\nExperience in sales leadership, including Group and Leisure Sales, PR, and Marketing.\nKnowledge of hotel revenue management, forecasting, and financial principles.\nStrong communication, negotiation, and presentation skills.\nAbility to analyze data, anticipate opportunities and risks, and implement effective strategies.\nProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and hotel sales systems (e.g., Delphi, Opera PMS).\nQUALIFICATIONS\nEducation\nHigh School Diploma/G.E.D. Equivalent required.\n2-year or 4-year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related field, or equivalent relevant experience.\nRelated Work Experience\nRelated Work Experience\nMinimum of 4 years in sales, marketing, or related professional experience, with at least 2 years in a supervisory or leadership role.\nLuxury Resort or hotel experience required.\nRequired Knowledge\nExcellent verbal and written communication skills in English.\nProficient in Microsoft Word, Excel, PowerPoint, and Outlook.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/director-of-sales-marketing/job/C7B48EED1A2C5D33D9EC1B65BE1270CD"],"first_observed_at":"2026-10-12T18:19:49.547166+00:00","last_confirmed_at":"2026-10-20T13:44:12.987932+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-am-server-assistant/job/DF09A70A723F4BA95D8AEFF1DB819A66","@type":"JobPosting","title":"FT-AM Server Assistant","datePosted":"2026-10-12","identifier":"DF09A70A723F4BA95D8AEFF1DB819A66","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Server Assistant contributes to Sanctuary Camelback Mountain's success by supporting the Food & Beverage team in delivering attentive, seamless, and elevated dining experiences. This role assists Servers with guest service, table preparation and maintenance, food and beverage delivery, and other service needs while maintaining a warm, friendly, and professional presence.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Server Assistant fosters authentic connections through thoughtful teamwork and attention to detail, helping create intentional dining experiences beyond imagination where guests and team members feel valued, understood, and welcomed.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe familiar with all standards of fine dining service etiquette and adhere to these standards.\nAttend all scheduled staff meetings, and pre-shifts, supplemental training sessions and menu roll outs.\nAssist servers with general service throughout the guest experience; provide water service offerings, after guest have been seated, and replenish throughout service. Support the assigned server through the steps of service.\nProvide bread service.\nAssist with removal of completed courses from the table – reset as needed or if directed by server.\nBus table and area, table maintenance and any additional directives given by assigned server.\nSet up and stock service stations in kitchen and dining room at the beginning and during service, follow side-work assignments, and closing duties.\nClear and reset dirty tables quickly and quietly after guests depart with accordance to service standards set by Restaurant Manager.\nBreak down bus trays at dishwashing station; assist dishwashers when needed.\nKnow table and position numbers, and be able to fulfill role as food runner when scheduled.\nAssist servers to ensure that all tables in dining room are set to standards.\nWork together with other server assistants to ensure optimum efficiency.\nBe familiar with emergency safety measures and health codes.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform any other duties as assigned by the Food & Beverage leadership.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDue to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set forth in the Employee Handbook.\nMust be extremely organized; able to expedite multiple orders completely and correctly.\nAbility to service a twelve-table station without assistance during typical service demand.\nStrong working knowledge of the micros ordering system and other check processing procedures for dining room service.\nGood communication is essential. Relay guest complaints and comments to supervisor immediately.\nMust be motivated and a self-starter. Take the initiative to identify and undertake projects.\nAbility to lift moderate weights up to but not in excess of 50lbs, and remain on feet for prolonged period of time.\nAbility to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces.\nAbility to handle hot plates and equipment.\nStrong attention to detail a must.\nGood communication essential. Relay guest complaints and comments to supervisor.\nAbility to listen effectively, to speak and write English clearly.\nPleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to identify, address and resolve conflict.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nTitle IV Alcohol Certification\nRelated Work Experience\nPrior experience 1-2years in restaurant operations required.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-am-server-assistant/job/DF09A70A723F4BA95D8AEFF1DB819A66"],"first_observed_at":"2026-10-12T18:19:49.534166+00:00","last_confirmed_at":"2026-10-20T13:44:13.097833+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-spa-retail-clerk/job/B841DCD4EB2D927DC10DB878350ECA71","@type":"JobPosting","title":"FT-Spa Retail Clerk","datePosted":"2026-10-08","identifier":"B841DCD4EB2D927DC10DB878350ECA71","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing ou\nJOB SUMMARY\nRetail is more than ringing up a sale — it’s about creating a personalized, elevated shopping experience that feels effortless, thoughtful, and memorable.\nWe’re looking for someone with style, confidence, and strong sales instinct who knows how to connect with guests, curate product recommendations, and turn a quick browse into a boutique experience.\nThis role supports the overall spa guest journey by delivering exceptional service, maintaining the boutique’s presentation, and confidently selling retail merchandise in a way that feels natural, never forced; while displaying a sense of pride in the Sanctuary Commitments and Sanctuary Standards of Excellence.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nGuest Experience & Sales\nWelcome guests and members with a warm, polished, and professional presence.\nCreate a personalized shopping experience by engaging with guests, identifying their needs, and recommending products and apparel that complement their lifestyle and preferences.\nBuild trust through product knowledge and genuine connection, helping guests discover items they may not have originally come in for.\nAccurately describe and promote spa retail merchandise, apparel, accessories, and featured products.\nSupport service providers with retail recommendations and product sales tied to guest service experiences.\nAssist guests and members with boutique purchases, special orders, and general inquiries.\nUse guest and member names whenever possible to create a more personalized experience.\nBoutique Operations\nProcess all retail transactions accurately, including cash, credit cards, vouchers, and other approved payment methods.\nFollow all cashiering, money handling, and point-of-sale procedures in accordance with company standards.\nVerify memberships and ensure all applicable service and retail transactions are processed correctly.\nAnswer phone calls professionally and provide accurate information regarding spa services, boutique offerings, and outlet hours.\nAssist with receiving, tagging, restocking, and merchandising retail inventory.\nMaintain boutique floor standards including folding, steaming, straightening, replenishment, and visual presentation.\nKeep dressing rooms, displays, fixtures, and surrounding spa retail areas clean, organized, and guest-ready at all times.\nTeam & Brand Support\nContribute to a welcoming, elevated, and relaxed spa environment.\nStay informed on current merchandise, product lines, promotions, and featured offerings.\nAttend staff meetings, product knowledge sessions, and vendor trainings as scheduled.\nSupport overall spa operations as needed and assist in other areas of the spa when appropriate.\nRespond professionally to guest concerns and help resolve issues within established guidelines.\nFollow all safety, sanitation, and emergency procedures in accordance with hotel and spa standards.\nPerform other duties as assigned by leadership.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nWhat We’re Looking For\nA naturally warm, polished, and guest-focused personality.\nStrong interpersonal and communication skills with the ability to connect easily with a variety of guests.\nA passion for boutique retail, styling, merchandising, wellness, beauty, or luxury guest service.\nConfidence in recommending and selling products in a way that feels authentic and service-driven.\nStrong attention to detail and pride in maintaining an elevated, visually appealing environment.\nAbility to remain composed, organized, and professional in a fast-paced setting.\nFlexibility, dependability, and a positive attitude.\nProfessional verbal communication and phone etiquette.\nAbility to work independently while also contributing as part of a team.\nAbility to work a flexible schedule including weekends, holidays, and varied shifts.\nPhysical Requirements\nAbility to stand and move for extended periods of time throughout the shift.\nAbility to bend, reach, lift, and carry retail merchandise and boutique supplies as needed.\nVisual and auditory ability to observe guest needs and respond appropriately.\nAbility to maintain a professional presence and performance in a busy guest-facing environment.\nQUALIFICATIONS\nEducation\nHigh School Diploma/G.E.D. Equivalent\nRelated Work Experience\nExperience with hospitality and customer service.\nRetail experience, preferred.\nRequired Knowledge\nExcellent English verbal, written, and communication skills.\nComputer experience, required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-spa-retail-clerk/job/B841DCD4EB2D927DC10DB878350ECA71"],"first_observed_at":"2026-10-08T22:21:32.754836+00:00","last_confirmed_at":"2026-10-20T13:44:13.807633+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/director-of-leisure-sales/job/817AADB3716865CD77CAA6036BB451E6","@type":"JobPosting","title":"Director of Leisure Sales","datePosted":"2026-10-07","identifier":"817AADB3716865CD77CAA6036BB451E6","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Director of Leisure Sales contributes to the success of Sanctuary Camelback Mountain by developing and executing sales strategies to attract leisure travelers, build lasting client relationships, and maximize resort revenue. This role drives business through proactive prospecting, personal sales calls, written correspondence, telemarketing, site inspections, and local and regional sales initiatives. The Director of Leisure Sales collaborates with resort leadership and cross-functional teams to identify new business opportunities, strengthen market presence, and promote Sanctuary's distinctive luxury hospitality experience.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role builds authentic connections and creates opportunities for intentional experiences beyond imagination, ensuring guests feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive.\nResponsible for achieving quarterly revenue goal and annual transient rooms budget.\nManage all leisure travel accounts in local, national, and international markets.\nWork directly with consortia partners such as (but not limited to) American Express Fine Hotels and Resorts, Virtoso, Signature Travel Network, Andrew Harper travel, etc.\nPerform exceptional communication skills throughout all functions of the position.\nPerform daily phone solicitation of leads.\nConduct site inspections and FAM trips with travel advisors\nBuild relationships to promote, prospect and sell Sanctuary to the Travel Trade through personal sales calls, written correspondence, site inspections and local/regional prospecting, generating, and maximizing revenue.\nWork directly with the Rooms team to ensure communication of guest preferences for a seamless stay.\nPrepare and update quarterly tactical plan for leisure segment to maximize revenue opportunities.\nWorks collaboratively with travel agents to ensure the client’s needs are being met.\nParticipates in sales calls with sales team to acquire new business and/or close on business.\nDisplays leadership in guest hospitality, exemplary customer service, and creating a positive example for guest relations.\nExecutes and supports Sanctuary service standards and resort’s brand standards.\nMaintain a positive work environment by communicating in a manner that enables positive interactions with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Director of Sales and Marketing.\nJOB REQUIRMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust be well organized.\nAbility to handle multiple priorities and achieve closing a sale.\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nAbility to identify, address and resolve conflict.\nAbility to stand, walk and/or sit continuously to perform essential job functions.\nExcellent telephone etiquette and excellent/professional communication skills required.\nAbility to listen effectively, to speak and write English clearly.\nTake the initiative to make contributions to the department and resort while maintaining positive working relationships with co-workers.\nPromote excellent guest relations while living the Sanctuary Commitments.\nMaintain a high level of work quality and quantity per resort standards.\nPractice teamwork and effective communication with manager/supervisor/co-workers.\nAlways maintain high standards of professionalism, ethics, and a positive attitude towards all.\nAttend all meetings and training as scheduled by Leadership.\nQUALIFICATIONS\nEducation\nHigh School Diploma/G.E.D. Equivalent\n2-year or 4 degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major.\nRelated Work Experience\nMust have at least 5 years prior sales experience.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/director-of-leisure-sales/job/817AADB3716865CD77CAA6036BB451E6"],"first_observed_at":"2026-10-07T22:17:42.935854+00:00","last_confirmed_at":"2026-10-20T13:44:12.964142+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/am-housekeeping-supervisor/job/B46308C89F54D704DCB354307217F69B","@type":"JobPosting","title":"AM Housekeeping Supervisor","datePosted":"2026-10-07","identifier":"B46308C89F54D704DCB354307217F69B","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Housekeeping Supervisor contributes to Sanctuary Camelback Mountain's success by supporting the daily leadership and coordination of Housekeeping operations to ensure exceptional cleanliness, efficiency, and guest satisfaction throughout the resort. This role supervises, trains, and develops Housekeeping team members while monitoring quality standards, inspecting guest accommodations and public areas, and ensuring operational excellence.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Housekeeping Supervisor fosters authentic connections, leads with care and accountability, and creates a culture where guests and team members feel valued, understood, and empowered to deliver intentional experiences beyond imagination.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nCheck all vacant/”due in”/”check out” rooms, as necessary.\nConduct weekly documented walk through and record housekeeping and maintenance improvement need, such as checking:\nAll fixtures are properly functioning (bulbs, phones, A/C, plumbing etc.).\nEnsuring that all amenities are placed in the proper areas.\nConduct daily inspections of rooms to assure cleanliness and safety.\nAssist in assuring staffing and payroll controls conforming to productivity standards.\nCommunicate and coordinate housekeeping work with related departments.\nMaintain neat and orderly storerooms.\nResponsible for care and maintenance of all equipment. Complete work orders for maintenance and turn in copy to Director of Housekeeping.\nAssist in preparation of monthly and/or quarterly inventories.\nPerform duties of Executive Housekeeper or Housekeeping Manager in his/her absence. Perform reasonable additional duties as requested by the Executive Housekeeper or Housekeeping Manager. Conduct any reports that are needed.\nHandle, store, and label all hazardous substances safely. If any incidents occur during the handling of hazardous substances report immediately and refer to the information in the Safety Data Sheet.\nConduct 100 point inspection of rooms - ensure that constructive feedback is provided to each employee.\nPerform any other tasks as assigned by the Housekeeping Director.\nSupervisory Responsibilities\nFoster a cooperative and harmonious working climate conducive to maximum employee morale and productivity.\nCarry out supervisory responsibilities in accordance with organization policies and applicable law.\nDevelop individuals for future advancement.\nSupervise and train employees to provide a well maintained and clean resort.\nSet up rotational and special cleaning projects and supervise completion.\nPrepare weekly schedules, and update job descriptions as required.\nAssist in performing necessary supervisory functions to effectively manage personnel.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:\nPhysical Demands\nAbility to perform tasks while consistently bending, stooping, kneeling or standing\nAbility to stand, sit, kneel constantly to handle demands of quality guest service\nAbility to move and work throughout the property for the duration of the shift.\nAbility to work in extreme hot, cold and wet conditions.\nPersonal Attributes\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nHave solid interpersonal skills, a positive attitude, and detail oriented.\nAdhere to uniform, personal hygiene and appearance standards at all times.\nTake the initiative to make contributions to the department and resort while maintaining positive working relationships with co-workers.\nMaintain good safety habits. Report unsafe or hazardous conditions to your manager.\nPromote excellent guest relations while living the Sanctuary Commitments, Vision, Mission and Position.\nPractice teamwork and effective communication with manager/supervisor/co-workers.\nAt all times maintain the highest standards of professionalism, ethics, and a positive attitude towards all resort guests and fellow co-workers.\nAttend all meetings and training as scheduled by department manager.\nAlways report to your manager/supervisor when leaving your work area for any reason.\nAccurately and regularly record work time via resort time clock.\nMust be able to work flexible hours to include all shifts, weekends and holidays\nQUALIFICATIONS\nEducation\nHigh School Diploma/G.E.D. Equivalent\nRelated Work Experience\nAt least one (1) year related work experience.\nExperience in a resort is preferred.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/am-housekeeping-supervisor/job/B46308C89F54D704DCB354307217F69B"],"first_observed_at":"2026-10-07T16:23:57.819072+00:00","last_confirmed_at":"2026-10-20T13:44:12.403880+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/food-beverage-manager/job/1EF71D0F490EB81C598C3801C2A2AC9B","@type":"JobPosting","title":"Food & Beverage Manager","datePosted":"2026-10-06","identifier":"1EF71D0F490EB81C598C3801C2A2AC9B","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Food & Beverage Manager contributes to the success of Sanctuary Camelback Mountain by providing hands-on leadership and oversight of Food & Beverage operations, ensuring exceptional standards of guest service, food and beverage quality, cleanliness, professionalism, and operational excellence. This role leads and develops service teams through effective training, scheduling, coaching, and motivation while maintaining a visible presence throughout the operation and ensuring each guest is greeted with warmth and genuine hospitality. The Food & Beverage Manager engages with guests to ensure a positive experience and works closely with culinary and resort teams to ensure food and beverages are delivered with care, accuracy, and timeliness.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role creates authentic connections and intentional dining experiences beyond imagination where guests feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nCoordinate with the culinary department to implement new menus and seasonal promotions, such as holidays and special event promotions.\nMaintain inventory and pars, for the restaurant and outlets, ensuring appropriate levels of linen, glassware, silverware, china, condiments, are delivered and stored. Communicate any ordering needs to Director of Outlets.\nWork with Executive Chef and culinary staff to ensure standards of product presentation and service are being maintained.\nTaste ‘new menu’ rollout food and beverage products for consistency, ensure staff knowledge, and develop culinary testing to ensure fluent knowledge.\nCheck that all equipment is in working order and communicate any dysfunctions.\nVisually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests at all times.\nRespond to guest inquiries and coordinate special arrangements and requests in the F&B outlets.\nInteract with customers to determine needs, satisfaction and resolve conflicts, be a proactive participant in guest recovery.\nAssist line employees in coordinating services from support departments, such as maintaining adequate stock of linen.\nVisit and observe competitive resort and restaurant operations to keep abreast of marketing techniques and promotions.\nPerform and support line employee’s job functions, under high volume and emergency situations.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Director of Outlets.\nCarry out supervisory responsibilities in accordance with organization policies and applicable law.\nManage and assist in all areas of F&B as needed per the day’s & team’s needs including In Room Service, Pool, Private Events, catering and any other area in need of support.\nSchedule staff accordingly to ensure proper coverage and timely service.\nSupervisory Responsibilities\nExhibit control of all shifts; monitor standards, cleanliness and team performance relative to timing and accuracy with the goal of total guest satisfaction.\nMotivate staff, build morale and practice succession planning.\nHire, train, motivate and schedule staff in accordance with business needs, productivity and service standards. Train restaurant staff in service of fine cuisine.\nConduct coaching and counseling when necessary; write and present associate annual reviews per the direction and support of the Director of Outlets.\nTrain staff to recognize resort packages sold and how to ring these using micros system.\nEmbrace and practice all the resort’s standards.\nInterview, fill out personnel action forms, performance reviews, coaching and counseling forms.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust have good wine knowledge.\nKnowledgeable regarding food, beverage and room service techniques.\nStrong working knowledge of Micros point of sale system, gratuity sheets, employee time edits programs, Opentable, Excel and cashier close-outs.\nHave familiarity with all positions in restaurant; be able and willing to fill positions, when needed.\nAbility to lift and quickly transport heavy trays up to 60 lbs. on slippery surfaces.\nAbility to listen effectively, to speak and write English clearly.\nSelf-motivated, organized, fast and even-tempered. Strong attention to detail a must.\nPleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to quickly deliver quality product while under pressure.\nRequires extending arms, bending and stooping to reach materials.\nPossess excellent leadership, communication and interpersonal skills.\nAbility to identify, address and resolve conflict.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card & Title IV Liquor License\nRelated Work Experience\nMust have 3 to 5 years hospitality supervisor or management experience in an upscale, full service establishment.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/food-beverage-manager/job/1EF71D0F490EB81C598C3801C2A2AC9B"],"first_observed_at":"2026-10-06T00:50:36.166129+00:00","last_confirmed_at":"2026-10-20T13:44:13.148204+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/chef-de-cuisine/job/CC9AD1125E767402DFE88718F1C594D2","@type":"JobPosting","title":"Chef de Cuisine","datePosted":"2026-10-05","identifier":"CC9AD1125E767402DFE88718F1C594D2","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Chef de Cuisine contributes to the success of Sanctuary Camelback Mountain by providing hands-on culinary leadership and oversight across Elements Restaurant, Jade Bar, In-Room Dining, and Poolside service. This role assists in leading daily kitchen operations, ensuring food quality, consistency, presentation, and execution meet the elevated standards of the resort while supporting a seamless experience across each outlet. The Chef de Cuisine collaborates closely with Culinary and Food & Beverage leadership to develop and maintain menus, support team development, and ensure culinary operations are efficient, organized, and responsive to guest needs.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role creates intentional dining experiences beyond imagination through thoughtful cuisine, genuine hospitality, and a commitment to making guests feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nRestaurant & Kitchen Operations\nOversee daily kitchen operations, ensuring consistent execution of menus, recipes, plating, presentation, and quality standards.\nLead and supervise kitchen staff, providing direction, coaching, training, and ongoing development.\nEnsure proper receiving, storage, labeling, rotation, and handling of food products in accordance with food safety and health regulations.\nMonitor food quality, portion control, preparation methods, and presentation to ensure consistency and adherence to culinary standards.\nAssist with menu development, recipe implementation, and seasonal offerings as directed by the Executive Chef and Executive Sous Chef.\nMonitor food costs, waste, inventory, and portioning to support departmental financial goals.\nMaintain cleanliness, organization, and sanitation throughout all kitchen and food preparation areas.\nEnsure compliance with all health, safety, sanitation, and hospitality standards.\nSupport the successful execution of VIP events, special occasions, and unique guest requests with attention to detail and a high level of service.\nMaintain effective communication with the culinary team, other departments, vendors, and leadership.\nPerform additional duties and responsibilities as assigned by the Executive Chef or Executive Sous Chef.\nLeadership & Team Development\nFoster a positive, collaborative, and respectful kitchen culture that reflects Sanctuary’s values and commitment to teamwork, service, ownership, integrity, trust, and communication.\nLead by example and maintain a professional, calm, and positive presence in a fast-paced environment.\nCoach and develop team members through hands-on training, feedback, recognition, and performance management.\nEffectively communicate expectations, priorities, and operational needs to the culinary team.\nBuild strong working relationships with guests, vendors, colleagues, and management.\nAddress operational challenges and employee concerns promptly and professionally.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to work effectively in a fast-paced, high-pressure kitchen environment while maintaining composure, professionalism, and attention to detail.\nAbility to stand and walk for extended periods, including working near hot equipment such as ovens, burners, and grills.\nAbility to work on wet or slippery surfaces and in varying temperatures commonly found in kitchen environments.\nAbility to frequently bend, stoop, reach, extend arms, and perform repetitive movements throughout the workday.\nAbility to lift up to 100 pounds with assistance and carry up to 50 pounds.\nAbility to safely handle kitchen equipment, tools, hot food, and other materials.\nFlexibility to work varying schedules, including evenings, weekends, holidays, and special events as business needs require.\nMust maintain a professional, pleasant disposition and demonstrate strong interpersonal skills.\nMust have strong communication, organizational, problem-solving, and leadership skills.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent.\nCulinary degree, certificate, or formal culinary training preferred.\nCurrent ServSafe Manager certification required.\nRelated Work Experience\nMinimum of 3–5 years of progressive culinary experience, including supervisory or leadership experience in a high-volume restaurant, resort, hotel, or comparable hospitality environment.\nPrevious experience in a luxury hospitality or fine-dining environment strongly preferred.\nDemonstrated knowledge of culinary techniques, menu execution, food preparation, presentation, and overall kitchen operations.\nExperience with food cost control, portion management, inventory, waste reduction, and ordering practices.\nProven ability to train, motivate, coach, and lead culinary team members.\nStrong understanding of food safety, sanitation, and health department requirements.\nStrong verbal and written communication skills with the ability to effectively interact with employees, leadership, vendors, and guests.\nDemonstrated ability to maintain high standards of quality, organization, and service in a fast-paced culinary environment","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/chef-de-cuisine/job/CC9AD1125E767402DFE88718F1C594D2"],"first_observed_at":"2026-10-05T20:51:29.458650+00:00","last_confirmed_at":"2026-10-20T13:44:12.556243+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-front-desk-agent/job/2570B983CE61AABC1720ED9E73B437A7","@type":"JobPosting","title":"FT-Front Desk Agent","datePosted":"2026-09-24","identifier":"2570B983CE61AABC1720ED9E73B437A7","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Front Desk Agent contributes to Sanctuary Camelback Mountain's success by creating exceptional arrival and departure experiences through warm welcomes, personalized service, and efficient guest support throughout each stay. This role is responsible for greeting and registering guests, providing accurate information, anticipating needs, resolving requests, and completing guest account transactions with professionalism and care.\nGuided by Sanctuary's North Star Vision and Values, the Front Desk Agent fosters authentic connections, delivers intentional experiences beyond imagination, and creates a welcoming environment where guests and team members feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive.\nGreet guests immediately with a friendly and sincere welcome using a clear and positive voice.\nListen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions.\nComplete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.\nMake appropriate selection of rooms based on guest needs.\nPrepare reports daily and distributes to all necessary departments.\nRun back-up reports and keep all reports up to date.\nProvide room keys and/or special packages as appropriate.\nCreate new reservations and make changes to existing reservations as needed.\nCommunicate with other departments on guest requests to ensure all guest needs are met.\nVerify and imprint credit cards for authorization using electronic acceptance methods.\nHandle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment.\nPerform accurate, moderately complex mathematical functions using a calculator.\nPost charges to guest rooms and house accounts using the computer.\nPromptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner.\nRetrieve mail, small packages and facsimiles for guests as requested.\nClose guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor.\nRemain calm and alert especially during emergency situations and heavy resort activity.\nSummon bell staff for assistance to escort guests to their rooms as appropriate.\nPerform additional duties as requested by Front Office Manager.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to maintain a pleasant disposition and work smoothly in a high stress work environment.\nSolid interpersonal skills and positive attitude is a must.\nComputer experience needed, preferably with Opera PMS.\nConsiderable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.\nAbility to stand continuously to perform essential job functions.\nClear, articulate telephone voice and excellent/professional communication skills required\nAbility to listen effectively, to speak and write English clearly.\nAbility to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.\nWill be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate.\nDetail oriented.\nHearing and visual ability to observe and detect signs of emergency situations.\nFamiliarity with the surrounding area is a plus.\nQUALIFICATIONS\nEducation\nHigh School Diploma or equivalent\nRelated Work Experience\nHotel/resort reservation or front desk experience preferred.\nComputer experience needed, preferably with Opera PMS","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-front-desk-agent/job/2570B983CE61AABC1720ED9E73B437A7"],"first_observed_at":"2026-09-24T22:55:19.203133+00:00","last_confirmed_at":"2026-10-20T13:44:13.228779+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/director-of-banquets/job/A2AD8EC9C0E4C62A661EC1EE26029F30","@type":"JobPosting","title":"Director of Banquets","datePosted":"2026-09-21","identifier":"A2AD8EC9C0E4C62A661EC1EE26029F30","description":"Create Extraordinary Events. Lead with Purpose. Elevate Every Experience.\nAt Sanctuary Camelback Mountain, we believe exceptional events are more than perfectly executed details—they are meaningful experiences that guests, clients, and associates remember. Nestled against the iconic Camelback Mountain in Paradise Valley, our award-winning luxury resort is known for its intimate setting, elevated service, and genuine approach to hospitality.\nWe are seeking an experienced, passionate, and hands-on Director of Banquets to lead our banquet operation and bring exceptional events to life. This role is ideal for a hospitality leader who thrives in a fast-paced environment, takes pride in flawless execution, and knows that extraordinary service starts with a strong, engaged team.\nIf you are energized by creating memorable celebrations, developing high-performing teams, and delivering experiences that go beyond expectations, we would love to meet you.\nWhat You'll Do\nAs Director of Banquets, you will provide strategic and hands-on leadership for the resort's banquet operation, overseeing weddings, meetings, conferences, social events, VIP functions, galas, and other catered experiences. You will work closely with Catering & Conference Services, Culinary, Food & Beverage, Sales, and resort leadership to ensure every event is thoughtfully planned, beautifully executed, and reflective of the Sanctuary experience.\nYou will be a visible leader for both our associates and our guests—setting the standard for service, creating confidence within your team, and ensuring every detail comes together seamlessly.\nKey Responsibilities\nNote: the following duties and responsibilities may not be all-inclusive\nLeadership & Team Development\nLead, coach, inspire, and develop Banquet managers, captains, servers, bartenders, housepersons, and other banquet associates.\nBuild a culture of accountability, engagement, teamwork, and pride in service.\nRecruit, interview, hire, onboard, train, and develop talented hospitality professionals.\nEstablish clear expectations around service, attendance, grooming, productivity, safety, and professional conduct.\nConduct regular coaching, performance conversations, evaluations, and recognition.\nLead engaging pre-shift meetings that prepare associates for the events ahead, including menus, VIPs, allergies, timelines, service expectations, and special requests.\nIdentify and develop future leaders within the banquet team.\nEvent Operations & Execution\nOversee all aspects of banquet operations, ensuring seamless execution of weddings, meetings, conferences, social events, VIP functions, and other catered experiences.\nReview BEOs, event resumes, floor plans, guarantees, menus, timelines, billing instructions, and special requests to ensure complete operational readiness.\nLead and participate in BEO, pre-convention, event planning, pre-shift, and daily operational meetings.\nEnsure event spaces are properly set, presented, and maintained according to BEOs, diagrams, safety requirements, and established luxury standards.\nMonitor event timing, food and beverage service, room transitions, staffing, and overall event flow.\nAnticipate operational needs and proactively address challenges before they impact the guest or client experience.\nEnsure banquet equipment, inventory, storage areas, and back-of-house spaces are organized, properly maintained, and ready for business.\nMaintain strong operational standards throughout the entire event lifecycle—from setup through breakdown.\nGuest & Client Experience\nServe as a visible and engaged leader throughout events, creating confidence for guests, clients, and associates.\nBuild strong relationships with meeting planners, event hosts, wedding couples, VIP guests, and other clients.\nRespond to guest and client needs with professionalism, empathy, urgency, and thoughtful problem-solving.\nParticipate in site tours, tastings, menu discussions, and client meetings as appropriate.\nReview guest and meeting planner feedback and translate insights into meaningful service improvements.\nChampion Sanctuary's approach to genuine, personalized hospitality and intentional experiences.\nFinancial & Business Performance\nManage banquet labor in alignment with business forecasts, event requirements, productivity standards, and financial objectives.\nOversee departmental budgets, forecasts, payroll, overtime, contract labor, supplies, and other controllable expenses.\nMonitor banquet revenue, labor costs, beverage costs, and departmental performance.\nReview banquet checks and event billing to ensure food, beverage, labor, enhancements, hosted bars, consumption charges, and applicable fees are accurately captured.\nIdentify opportunities to improve efficiency, productivity, revenue, and profitability.\nContinuously evaluate banquet procedures, staffing, and service standards to strengthen operational and financial performance.\nCollaboration & Communication\nPartner closely with Catering & Conference Services to ensure commitments made during the planning process are successfully delivered operationally.\nCollaborate with Culinary, Engineering, Security, Housekeeping, Stewarding, Audio Visual, Food & Beverage, Sales, Finance, and other resort departments.\nMaintain clear and proactive communication before, during, and after events.\nCreate strong partnerships across the resort to ensure every department is aligned and prepared for the guest experience.\nLead with transparency, professionalism, and a solutions-focused approach.\nWhat We're Looking For\nProgressive leadership experience in Banquets, Catering, Food & Beverage, or Event Operations within a luxury hotel, resort, convention property, private club, or high-volume hospitality environment.\nStrong knowledge of banquet and catering operations, event setup, sequence of service, food and beverage service, and event execution.\nProven ability to lead and develop large, diverse hospitality teams.\nStrong financial and business acumen, including experience with budgeting, forecasting, payroll, labor management, cost control, and departmental performance.\nAbility to read, interpret, and execute BEOs, event resumes, floor plans, diagrams, guarantees, menus, timelines, and special event requirements.\nExceptional organizational skills with the ability to manage multiple events, priorities, and deadlines simultaneously.\nExcellent communication and interpersonal skills with the ability to build relationships with guests, clients, associates, and leadership.\nAbility to remain composed, adaptable, and solutions-focused in a fast-paced event environment.\nWorking knowledge of POS systems, event management systems, scheduling software, Microsoft Office, and other hospitality technology.\nAbility to work a flexible schedule, including evenings, weekends, holidays, and other periods based on business needs.\nBachelor’s degree in Hospitality Management, Business Administration, or a related field preferred; equivalent relevant experience may be considered in lieu of a degree.\nResponsible alcohol service and food safety certifications as required by local regulations.\nPreferred Experience\n5–7 years of progressive banquet, catering, event, or food & beverage leadership experience.\n2–3 years of experience in a senior banquet or event leadership role.\nExperience overseeing weddings, corporate meetings, conferences, social events, VIP functions, and large-scale events.\nExperience managing departmental budgets, forecasts, payroll, labor productivity, and operating expenses.\nPrevious luxury or Forbes-rated hotel or resort experience.\nExperience in a high-volume resort, convention hotel, luxury club, or destination property.\nExperience with luxury weddings and high-profile social events.\nSuccess in This Role Looks Like\nCreating events that feel effortless to the guest because your team is prepared, confident, and connected.\nBuilding a banquet team that takes pride in its work and consistently delivers exceptional service.\nDeveloping associates into confident hospitality professionals and future leaders.\nCreating strong partnerships across Catering, Culinary, and the broader resort team.\nMaintaining operational excellence while keeping the guest experience at the center of every decision.\nUnderstanding the business behind the banquet operation and driving strong financial performance.\nBeing present, engaged, and visible—leading from the front and setting the tone for the team.\nBringing Sanctuary's values of service, respect, teamwork, integrity, trust, ownership, and fun to life every day.\nWhy Sanctuary?\nAt Sanctuary Camelback Mountain, you'll join a team that believes extraordinary hospitality begins with how we care for one another. Our North Star Vision reminds us that everyone has a place with us and is valued and understood.\nWe believe in growing together, leading with purpose, and creating a workplace where pride and compassion meet. Here, you'll have the opportunity to shape memorable experiences for our guests while developing people, strengthening teams, and making a meaningful impact on one of Arizona's most celebrated luxury resorts.\nReady to lead extraordinary events at Sanctuary? Apply today and become part of the experience.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/director-of-banquets/job/A2AD8EC9C0E4C62A661EC1EE26029F30"],"first_observed_at":"2026-09-21T00:33:08.693160+00:00","last_confirmed_at":"2026-10-20T13:44:14.383687+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-nail-technician/job/AF79EF124A5FF736D131BE2E33754ADE","@type":"JobPosting","title":"FT-Nail Technician","datePosted":"2026-09-18","identifier":"AF79EF124A5FF736D131BE2E33754ADE","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Nail Technician contributes to the success of Sanctuary Camelback Mountain's Spa & Wellness experience by providing exceptional nail care services, including manicures, pedicures, and no-chip gel polish, while creating a consistently memorable and relaxing experience for guests and members. This role assesses individual needs, evaluates the condition and appearance of nails, and recommends appropriate services to support each guest's desired wellness and beauty experience.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Nail Technician builds authentic connections, provides attentive and personalized care, and creates intentional spa experiences beyond imagination where guests and members feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities may not be all-inclusive\nGuest Relations\nWelcome and acknowledge each and every guest with a verbal greeting, using the guest's name when possible. Upon departure, thank guests and provide a fond farewell.\nActively listen and respond positively to guest questions, concerns, and requests.\nAnticipate guests' service needs, acting on them when possible.\nAnswer questions about general property information and amenities.\nProvide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).\nProvide Salon Services\nComply with quality assurance expectations and standards.\nMaintain current licensure in service area.\nMonitor and stick to time schedule to stay on schedule throughout the day.\nExamine guests' nails to evaluate condition and appearance.\nDetermine if condition of guest's nails prevents being able to complete a service and suggest an alternate service if necessary.\nArrange workstation to ensure guest comfort and safety.\nOffer guests amenities such as beverages or heated neck pillows.\nAdvise guests on proper nail care and recommend home care regimens.\nHandle inappropriate guest behavior by stopping service and informing manager.\nAssess guest needs and inquire about contraindications (e.g., allergies) before beginning service.\nProvide nail care services such as manicures/pedicures and no chip gel polish to guests.\nRemoves previously applied nail polish.\nShapes and smooth ends of nails.\nCleans customers' nails in soapy water. Softens nail cuticles with water, pushes back cuticles, and trims cuticles. Massages area with lotion.\nPolishes nails or applies clear or colored liquid polish onto nails with brush.\nApplies paraffin treatment.\nPolishes nails including base and top coats to preserve the manicure as long as possible.\nMaintain Spa/Salon Environment\nClean, maintain, and sterilize tools and equipment.\nMaintain cleanliness of workstation and/or treatment room throughout shift.\nSet up workstation/treatment room with necessary products, equipment, and supplies.\nDispose of trash and dirty linens in the proper area.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nPolicies & Safety Standards\nProtect the privacy, confidentiality, and security of guests, team members, and company information.\nSafeguard company tools, equipment, products, and other assets.\nFollow all resort and departmental safety, security, sanitation, and operating procedures.\nReport accidents, injuries, unsafe conditions, or equipment concerns promptly to management.\nSafely operate, clean, disinfect, and store tools and equipment in accordance with departmental standards.\nFollow Hazard Communication (HazCom) procedures for the safe handling, storage, and disposal of chemicals and products, including the use of Safety Data Sheets (SDS).\nMaintain a clean, sanitary, and organized workstation throughout each service and shift.\nPhysical Requirements\nAbility to sit, stand, bend, reach, twist, and stoop as required to perform nail services.\nDemonstrate fine motor skills, manual dexterity, hand-eye coordination, and visual acuity for detailed services.\nGrasp, turn, and manipulate tools, implements, and products of varying sizes and weights.\nSafely lift, carry, push, or pull supplies and equipment as required.\nSpa/Salon Service\nPerform professional nail services, including manicures, pedicures, and gel polish, in accordance with Sanctuary Spa standards.\nAssess nail condition and recognize disorders or conditions that may require modification or discontinuation of service.\nConsult with guests regarding their needs and preferences and recommend appropriate services and products.\nMaintain knowledge of nail care techniques, products, sanitation practices, and contraindications.\nPromote appropriate spa and salon products and services based on guest needs.\nDeliver a clean, polished, personalized, and exceptional guest experience aligned with Sanctuary's luxury service standards.\nCore Competencies\nDemonstrates professionalism, integrity, dependability, adaptability, and a positive demeanor.\nProvides proactive, personalized guest service while maintaining professionalism and appropriate boundaries.\nCommunicates effectively through active listening, clear consultation, and professional interactions.\nDemonstrates strong attention to detail, organization, and time management.\nWorks collaboratively with team members and contributes to a respectful, inclusive spa environment.\nMaintains composure and professionalism in a fast-paced environment.\nQUALIFICATIONS\nEducation\nTechnical, Trade or Vocational School Degree.\nState Nail Care License.\nRelated Work Experience\nMinimum of two (2) years related work experience.\nExperience in a resort environment is a plus.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-nail-technician/job/AF79EF124A5FF736D131BE2E33754ADE"],"first_observed_at":"2026-09-18T00:18:48.499005+00:00","last_confirmed_at":"2026-10-20T13:44:13.529399+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/senior-food-beverage-manager-pool-in-room-dining/job/82772E602711D7788D230B1C51047FF9","@type":"JobPosting","title":"Senior Food & Beverage Manager (Pool & In Room Dining)","datePosted":"2026-09-10","identifier":"82772E602711D7788D230B1C51047FF9","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Senior Food & Beverage Manager contributes to the success of Sanctuary Camelback Mountain by providing hands-on leadership and oversight of Food & Beverage operations, with a primary focus on In-Room Dining and Pool outlets, ensuring exceptional standards of guest service, food and beverage quality, cleanliness, professionalism, and operational excellence.\nThis role leads and develops service teams through effective training, scheduling, coaching, and motivation while maintaining a visible presence within the outlets and ensuring each guest interaction is warm, genuine, and personalized. The Senior Food & Beverage Manager oversees the day-to-day performance of In-Room Dining and Pool operations, monitors service and financial results, and collaborates with culinary and other resort teams to ensure food and beverages are delivered with care, accuracy, and timeliness.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role fosters authentic connections and intentional dining experiences beyond imagination where guests feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nThis position is responsible for overseeing daily F&B operations, with a primary focus on In Room Dining and Pool Outlets. As a member of the F&B leadership team, this position is also expected to support other outlets and F&B operations as business needs require.\nOversee daily operations of In Room Dining and Pool Outlets, ensuring exceptional service, quality, cleanliness, presentation, and timely execution.\nPartner with Culinary and other departments on menus, seasonal promotions, special events, and overall guest experience.\nMonitor inventory, pars, equipment, supplies, and operational readiness.\nRespond to guest needs, resolve concerns, and proactively participate in guest recovery.\nMonitor service flow and ensure consistent standards for In Room Dining delivery and Pool service.\nHire, train, coach, motivate, and schedule team members to meet business and service needs.\nMonitor team performance, cleanliness, productivity, timing, and accuracy throughout each shift.\nProvide hands-on operational support during high-volume periods, staffing challenges, special events, and other business needs.\nSupport and provide leadership across other F&B outlets, including restaurants, private events, and catering, as needed.\nMaintain strong communication and collaboration with Culinary, Front Office, Housekeeping, Engineering, and other departments.\nEnsure compliance with resort standards, policies, and applicable laws.\nPerform additional duties as assigned by the Director of Food & Beverage\nSupervisory Responsibilities\nProvide visible leadership and oversight throughout assigned shifts.\nBuild and maintain a positive, collaborative team environment.\nTrain and develop team members on service standards, product knowledge, POS procedures, and guest service.\nAddress performance concerns through coaching and counseling and complete required performance documentation.\nParticipate in hiring, interviewing, scheduling, performance reviews, and succession planning.\nHold team members accountable to established service and operational standards.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nStrong knowledge of Food & Beverage operations, particularly In Room Dining, Pool service, and resort operations.\nGood food and beverage and wine knowledge.\nWorking knowledge of Simphony Micros POS, OpenTable, Excel, timekeeping, and cashier close-outs.\nAbility and willingness to work in all areas of F&B and provide hands-on support when needed.\nStrong leadership, communication, organizational, and interpersonal skills.\nAbility to manage multiple priorities and make sound decisions in a fast-paced environment.\nStrong attention to detail with the ability to maintain service standards under pressure.\nProfessional and personable approach to guest and team member interactions.\nAbility to identify, address, and resolve concerns effectively.\nAbility to lift and transport trays weighing up to 60 lbs. and perform physical requirements associated with F&B operations.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card & Title IV Liquor License\nRelated Work Experience\nMust have 3 to 5 years hospitality supervisor or management experience in an upscale, full service establishment.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/senior-food-beverage-manager-pool-in-room-dining/job/82772E602711D7788D230B1C51047FF9"],"first_observed_at":"2026-09-10T16:28:00.523666+00:00","last_confirmed_at":"2026-10-20T13:44:12.921409+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/guest-experience-manager/job/3E91DED24263EB328883C7917F709077","@type":"JobPosting","title":"Guest Experience Manager","datePosted":"2026-09-04","identifier":"3E91DED24263EB328883C7917F709077","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Guest Experience Manager is a key leader within the Rooms Division and serves as the primary point of contact for VIP guests, overseeing their experience from pre-arrival through departure. This role leads the daily execution of the resort’s VIP and guest recognition program, ensuring personalized service, thoughtful planning, and seamless communication throughout each guest’s stay. The Guest Experience Manager works closely with all other departments to anticipate guest needs, coordinate special requests and experiences, and ensure a seamless luxury experience.\nAs a visible and engaged hospitality leader, this role builds strong relationships with guests and team members, proactively identifies opportunities to enhance the guest experience, and ensures VIP arrivals and stays are handled with exceptional care, attention to detail, and personalization.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role fosters authentic connections and intentional experiences beyond imagination where guests feel valued, understood, and cared for.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive.\nOversee the daily operations of the Guest Relations department, coordination of VIP arrivals/in-house/departures and other guest services, ensuring consistently excellent service standards.\nManage pre-arrival outreach to enhance the guest experience while on property.\nServe as a public-facing point of contact for guest requests, complaints, and opportunities, addressing issues to guests' satisfaction and in compliance with resort policies.\nWork with other departments to ensure VIP guest requests are anticipated, addressed, and provided for.\nProvide superior service by understanding and anticipating guest requests for services or amenities that enhance their experience.\nCoordinate VIP arrivals, departures, and special requests.\nReview expected VIP arrivals and departures, verifying amenities and arrangements.\nInspect all VIP rooms and villas prior to arrival.\nMaintain a database of guest preferences, special dates (birthdays, anniversaries), and habits.\nDevelop and implement VIP guest relations initiatives and programs, including special events and seasonal activities.\nMake, adjust, and cancel VIP guest reservations for guest rooms, villas, or at any of the dining outlets.\nGreet VIP guests and guide them to their tables.\nAnswer VIP guest questions regarding food, drinks, and specials.\nResolve VIP guest complaints or disputes.\nCollaborate with other departments (e.g., housekeeping, maintenance, F&B) to ensure seamless communication and cohesive VIP guest experience.\nAddress VIP guest inquiries, requests, or issues promptly and professionally, ensuring a positive resolution.\nMonitor guest feedback and reviews, making adjustments to enhance service quality, special programs, and other guest services.\nEnsure compliance with safety regulations and resort policies in all guest service areas.\nProvide excellent VIP guest relations through the front desk or other guest-facing points of contact.\nPrepare reports on VIP guest relations metrics, attendance logs, rental usage, and staff performance to support ongoing improvements.\nPerform other reasonable duties as required by management.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to stand, walk, and move around various resort areas for extended periods.\nOccasionally lift and carry items up to 20-30 pounds, such as equipment or supplies.\nFrequent bending, reaching, and twisting to manage activities and handle equipment.\nManual dexterity to operate office and recreational equipment.\nGood vision to monitor activities, read documents, and use computers; good hearing to communicate effectively with guests and team members.\nAbility to speak clearly and effectively to convey information to guests, team members, and other departments.\nQUALIFICATIONS\nEducation\nExperience in a similar capacity in a luxury environment is necessary.\nCPR and First Aid certification are a plus.\nRelated Work Experience\n4+ years of experience in guest relations or hospitality management, with experience overseeing recreation and wellness programs.\n4+ years of experience in Resort / Hotel Front Office Management or Guest Experience.\nRequired Knowledge\nStrong leadership, communication, and organizational skills.\nAbility to multitask and handle high-pressure situations calmly and efficiently.\nPassion for recreation, wellness, and providing family-friendly experiences.\nKnowledge of the local area preferred.\nHotel operating management systems.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/guest-experience-manager/job/3E91DED24263EB328883C7917F709077"],"first_observed_at":"2026-09-04T16:28:00.619065+00:00","last_confirmed_at":"2026-10-20T13:44:13.817574+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-mens-locker-room-attendant/job/7A598455D944B0F5E99B6FF50BAE014F","@type":"JobPosting","title":"FT-Men's Locker Room Attendant","datePosted":"2026-09-04","identifier":"7A598455D944B0F5E99B6FF50BAE014F","description":"JOB SUMMARY\nThis position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members. Tend to members and guests of the lounge. Recognize and interact with the members and guests, provide superior presentation of juice, tea and water while creating an environment of relaxation and luxury. This position ensures the safety and comfort of guests and employees; with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nGuest Relations\nWelcome and acknowledge each and every guest with a verbal greeting, using the guest's name when possible. Upon departure, thank guests and provide a fond farewell.\nActively listen and respond positively to guest questions, concerns, and requests.\nAnticipate guests' service needs, acting on them when possible.\nAnswer questions about general property information and amenities.\nProvide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).\nCommunication\nSpeak to guests and co-workers using clear, appropriate and professional language.\nTalk with and listen to other employees to effectively exchange information.\nGuest Scheduling and Check-In\nProvide general spa orientation to guests upon arrival such as the location and use of locker rooms and lounge areas and answer questions about general property and amenities.\nAnswer to assist individuals in selecting a service.\nProvide Spa/Salon Services\nOffer guests amenities such as water, juice, or heated neck pillows as applicable.\nPromote and sell spa/salon services.\nMonitor and stick to time schedule to stay on schedule throughout the day.\nObtain linens/towels from Laundry and fold, stack, and store in designated locations.\nStock towels, linens, supplies, and amenities for guests designated locations.\nJOB REQUIREMENTS\nPolicies and Procedures\nFollow department and company safety and security policies to ensure a clean, safe and secure environment.\nProtect the privacy and security of guests and coworkers.\nMaintain confidentiality of proprietary materials and information.\nReport work related accidents, or other injuries immediately upon occurrence to supervisor/manager.\nFollow property specific procedures for handling emergency situations.\nUse proper equipment and wear appropriate personal protective clothing (PPE), and perform correct lifting procedures, as necessary, to avoid injury.\nFollow policies/procedures for the safe operation/storage of tools, equipment, and machines.\nFollow Hazardous Material Communication Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Safety Data Sheets.\nMaintain awareness of undesirable persons on property premises.\nPhysical Tasks\nStand, sit, or walk for an extended period of time or for an entire work shift.\nMove, lift/carry, push/pull, and place objects weighing less than 10 lbs without assistance.\nReach overhead and below the knees, including bending, twisting, pulling, and stooping.\nMove up and down stairs and/or service ramps.\nVisually inspect tools, equipment, or machines (e.g., to identify defects).\nMaintain Spa/Salon Environment\nMaintain appearance of spa locker room/lounge areas by cleaning as needed throughout shift.\nDispose of trash and dirty linens in the proper area.\nSecure supplies and equipment at the end of each shift.\nNotify Engineering of spa/salon maintenance and repair needs.\nPersonal Attributes\nPresentation\nPositive Demeanor\nDependability\nAdaptability/Flexibility\nPhysical Abilities\nPhysical Strength\nStamina\nProper Lifting Techniques\nVisual Acuity\nCommunications\nEffective Listening\nEnglish Language Proficiency\nEffective Communication\nInterpersonal Skills\nProactive Guest Service\nTeamwork\nDiversity Relations\nOrganization\nAttention to Detail\nTime Management\nQUALIFICATIONS\nEducation\nHigh School Diploma or Equivalent\nRelated Work Experience\nPrevious guest service experience.\nExperience in a resort environment is a plus.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-mens-locker-room-attendant/job/7A598455D944B0F5E99B6FF50BAE014F"],"first_observed_at":"2026-09-04T16:28:00.535857+00:00","last_confirmed_at":"2026-10-20T13:44:13.450159+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/it-specialist/job/014F55F1FAB39305820C06B4C2BBC299","@type":"JobPosting","title":"IT Specialist","datePosted":"2026-08-31","identifier":"014F55F1FAB39305820C06B4C2BBC299","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe IT Specialist contributes to Sanctuary Camelback Mountain's success by providing reliable, responsive technical support to resort team members, guests, and property operations. This role serves as a key point of contact for day-to-day technology needs, troubleshooting hardware, software, network connectivity, user accounts, mobile devices, and other technology systems while supporting the security, reliability, and efficiency of resort operations.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the IT Specialist fosters authentic connections through responsive and solutions-oriented support, helping create a seamless technology experience where guests and team members feel valued, understood, and supported.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive.\nProvide professional IT support to team members, users, and guests by diagnosing and resolving hardware, software, connectivity, and system access issues.\nServe as the initial point of contact for the Information Technology Team, responding to and managing IT support requests through telephone, email, remote access, and ticketing systems.\nTroubleshoot and resolve issues involving desktops, laptops, printers, software, user accounts, email, internet, LAN/network access, and mobile devices.\nActively listen to support requests, confirm an understanding of the issue, diagnose problems, and provide accurate and timely solutions.\nInstall, configure, maintain, and monitor Windows operating systems, software applications, computer programs, systems, and related technology equipment.\nAssist with IT projects, system implementations, installations, testing, and other technology initiatives as assigned.\nAssist with the implementation and maintenance of Payment Card Industry (PCI), network security, data security, and other IT security initiatives.\nMaintain accurate IT asset inventory and complete required daily, weekly, and monthly IT checklists.\nMaintain strong attention to detail and sound judgment when resolving IT issues, particularly in high-pressure or time-sensitive situations.\nCommunicate technical information clearly and professionally, both verbally and in writing, with technical and non-technical audiences.\nMaintain a positive and professional work environment through effective communication and collaboration with guests, team members, vendors, and management.\nPerform additional duties and responsibilities as assigned by the Director of IT.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nStrong knowledge of Windows operating systems, Microsoft Office 365, mainstream PC applications, and internet-based technology and services.\nStrong troubleshooting, problem-solving, organizational, and attention-to-detail skills.\nExcellent verbal and written communication and interpersonal skills.\nAbility to maintain a professional, positive, and service-oriented demeanor in a fast-paced, high-pressure environment.\nAbility to effectively communicate with and assist guests, team members, vendors, and management by listening to concerns, demonstrating empathy, and providing proactive solutions.\nAbility to multitask, prioritize requests, and maintain a high level of accuracy and quality.\nAbility to work independently while contributing effectively to a team environment.\nKnowledge of hotel/resort information systems is preferred.\nAbility and willingness to work a flexible schedule, including evenings, weekends, holidays, and on-call assignments as operationally required.\nPhysical Demands & Work Environment\nWork is performed throughout the resort, including offices, back-of-house areas, guest areas, equipment/mechanical spaces, and outdoor locations.\nMust be able to work in varying indoor and outdoor conditions, including heat, rain, wind, changing temperatures, seasonal weather, and varying noise levels.\nMust be comfortable working outdoors and in confined or difficult-to-access areas as needed to install, inspect, maintain, or troubleshoot technology and equipment.\nRequires extended periods of computer use, as well as frequent standing and walking throughout the property, including repeatedly walking up and down stairs.\nMust be able to lift and carry equipment and supplies weighing up to 50 pounds occasionally, with or without reasonable accommodation.\nMay be required to push, pull, carry, reach, bend, stoop, kneel, crouch, climb, and maneuver equipment as necessary to perform job duties.\nRequires sufficient hand and finger dexterity, coordination, visual acuity, hearing, and communication skills to operate technology and equipment, read screens and technical materials, and effectively communicate with guests, team members, vendors, and management.\nWork schedule may include evenings, weekends, holidays, and on-call assignments based on operational needs.\nAll employees must maintain a neat, clean, and well-groomed appearance in accordance with company standards.\nQUALIFICATIONS\nEducation\nHigh school diploma or equivalent required.\nAssociate degree in Information Technology, Computer Science, or a related field, preferred.\nCompTIA A+ certification, preferred.\nRelated Work Experience\nMinimum of two years of IT Help Desk, technical support, or related IT experience in a similar environment preferred.\nExperience supporting hospitality or resort technology systems is a plus (Opera PMS, Symphony POS, etc.).","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/it-specialist/job/014F55F1FAB39305820C06B4C2BBC299"],"first_observed_at":"2026-08-31T18:26:00.503758+00:00","last_confirmed_at":"2026-10-20T13:44:13.877647+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-pool-server/job/449204FDBC6C2E5D17B474D9005FEA94","@type":"JobPosting","title":"PT-Pool Server","datePosted":"2026-08-25","identifier":"449204FDBC6C2E5D17B474D9005FEA94","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Serve cocktails and food to guests in a personable, courteous and professional manner with a focus on living the Sanctuary Mission, Vision, and Values.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe thoroughly familiar with all standards of proper service and phone etiquette and adhere to these standards throughout guests' dining experience.\nStock all necessary food and non-food items.\nComplete requisition for all required paper goods, beverage supplies and perishable items.\nOffer misting service, towels and ice water to guests.\nGreet guest and take beverage order.\nService items from a limited menu.\nKnowledgeable of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.\nKnow all spirited beverages available including ingredients, garnish and specific service. Prepare drinks according to the set standards.\nKnow all menu items including ingredients, preparation, required condiments and specific service.\nCheck side duty list for opening and closing duties.\nRelay guest complaints and comments to supervisor.\nCheck cleanliness and orderliness throughout the day, bus, wipe tables and straighten chairs.\nResponsible and accountable for all unsigned checks and will report these to the manager.\nPick up litter around service and guest area when necessary.\nObtain completed check from micros, present to the guest and finalize the check in system according to Method of settlement.\nAfter guests have departed, remove dirty dishware, wipe and reset table.\nProfessionally service guests’ poolside without assistance during typical service demand.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nBe familiar with emergency safety measures.\nDetermine gratuity distribution according to set department standards.\nAttend all scheduled staff meetings and supplemental training sessions.\nPerform any other duties as assigned by the F&B Manager and/or Director of Outlets.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nStrong working knowledge of micros ordering system and other check processing procedures.\nMust be able to carry cocktail tray with one hand and distribute food/drinks with the second hand -- cocktail tray could weigh up to 30 lbs.\nAbility to lift moderate weights and remain on feet for a prolonged period of time.\nAbility to carry food and beverages up and down stairs safely and professionally.\nA sincere desire to provide the utmost in guest service.\nAbility to listen effectively, to speak and write English clearly.\nMust work well under a high stress/pressure environment.\nSelf-motivated, organized, fast and even-tempered.\nStrong attention to detail a must.\nPleasant personality to effectively deal with guests who may be upset or displeased.\nAbility to quickly deliver quality product while under pressure.\nMust be able to bend down repeatedly.\nPossess excellent leadership, communication and interpersonal skills.\nConsistently maintain a high level of work quality and quantity per resort standards.\nAbility to identify, address and resolve conflict.\nAbility to work under extreme weather conditions; wet, dry, cold, hot.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Mission, Visions, and Values.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nTitle IV Liquor Certification\nRelated Work Experience\nPrevious food and beverage experience required.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-pool-server/job/449204FDBC6C2E5D17B474D9005FEA94"],"first_observed_at":"2026-08-25T22:21:01.176961+00:00","last_confirmed_at":"2026-10-20T13:44:14.293613+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-am-server-assistant/job/FCC40788E215BDFA2883AE9C05C1503D","@type":"JobPosting","title":"PT-AM Server Assistant","datePosted":"2026-08-25","identifier":"FCC40788E215BDFA2883AE9C05C1503D","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Server Assistant contributes to Sanctuary Camelback Mountain's success by supporting the Food & Beverage team in delivering attentive, seamless, and elevated dining experiences. This role assists Servers with guest service, table preparation and maintenance, food and beverage delivery, and other service needs while maintaining a warm, friendly, and professional presence.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Server Assistant fosters authentic connections through thoughtful teamwork and attention to detail, helping create intentional dining experiences beyond imagination where guests and team members feel valued, understood, and welcomed.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe familiar with all standards of fine dining service etiquette and adhere to these standards.\nAttend all scheduled staff meetings, and pre-shifts, supplemental training sessions and menu roll outs.\nAssist servers with general service throughout the guest experience; provide water service offerings, after guest have been seated, and replenish throughout service. Support the assigned server through the steps of service.\nProvide bread service.\nAssist with removal of completed courses from the table – reset as needed or if directed by server.\nBus table and area, table maintenance and any additional directives given by assigned server.\nSet up and stock service stations in kitchen and dining room at the beginning and during service, follow side-work assignments, and closing duties.\nClear and reset dirty tables quickly and quietly after guests depart with accordance to service standards set by Restaurant Manager.\nBreak down bus trays at dishwashing station; assist dishwashers when needed.\nKnow table and position numbers, and be able to fulfill role as food runner when scheduled.\nAssist servers to ensure that all tables in dining room are set to standards.\nWork together with other server assistants to ensure optimum efficiency.\nBe familiar with emergency safety measures and health codes.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform any other duties as assigned by the Food & Beverage leadership.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDue to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set forth in the Employee Handbook.\nMust be extremely organized; able to expedite multiple orders completely and correctly.\nAbility to service a twelve-table station without assistance during typical service demand.\nStrong working knowledge of the micros ordering system and other check processing procedures for dining room service.\nGood communication is essential. Relay guest complaints and comments to supervisor immediately.\nMust be motivated and a self-starter. Take the initiative to identify and undertake projects.\nAbility to lift moderate weights up to but not in excess of 50lbs, and remain on feet for prolonged period of time.\nAbility to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces.\nAbility to handle hot plates and equipment.\nStrong attention to detail a must.\nGood communication essential. Relay guest complaints and comments to supervisor.\nAbility to listen effectively, to speak and write English clearly.\nPleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to identify, address and resolve conflict.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nTitle IV Alcohol Certification\nRelated Work Experience\nPrior experience 1-2years in restaurant operations required.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-am-server-assistant/job/FCC40788E215BDFA2883AE9C05C1503D"],"first_observed_at":"2026-08-25T22:21:01.069407+00:00","last_confirmed_at":"2026-10-20T13:44:14.036928+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-am-host/job/FC8EB4B7EE8C5AA6C1690E4B5AC8D044","@type":"JobPosting","title":"PT-AM Host","datePosted":"2026-08-25","identifier":"FC8EB4B7EE8C5AA6C1690E4B5AC8D044","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s’ success by working within the framework of a quality Food and Beverage service team. Greet and seat guests in a warm, friendly and sincere manner. Make a good first impression, and insure guests are happy when leaving the restaurant. Manage seating charts and systems as well as relay pertinent information regarding guest requests to servers and management.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nProvide a smile and friendly greeting for guests, use guest's name, confirm number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs.\nPresent menus to guests and inform server of guest present at the table, return to the lobby to greet guests, and check dining room for guests who are ready to leave.\nHold knowledge of the floor plan, server station assignments and table numbers.\nMaintain accurate seating chart and cover tally.\nInspect menus for cleanliness and crispness and change out when necessary.\nWalk through dining area and jade bar, note and correct any irregularities (lights burned out, furniture repairs, etc.).\nCheck dining room and floors for cleanliness and take actions where needed.\nAble to make reservations accurately and courteously.\nAnswer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance.\nAcknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues.\nWhen closing, inspect for cleanliness and prepare the station for the next day.\nAttend all scheduled staff meetings and supplemental training sessions.\nBe familiar with emergency safety measures.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Restaurant Manager and/or Assistant Manager.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDue to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set fourth in the Employee Handbook.\nAbility to remain on feet for a prolonged period of time and ability to escort guests.\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nPleasant voice and phone etiquette.\nAbility to listen effectively, to speak and write English clearly.\nPleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to identify, address and resolve conflict.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nRelated Work Experience\nPrior experience in restaurant operations preferred.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-am-host/job/FC8EB4B7EE8C5AA6C1690E4B5AC8D044"],"first_observed_at":"2026-08-25T20:28:00.450173+00:00","last_confirmed_at":"2026-10-20T13:44:13.984011+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-pool-attendant/job/F3ECEB76767962C4B3C0392C678C745C","@type":"JobPosting","title":"PT-Pool Attendant","datePosted":"2026-08-24","identifier":"F3ECEB76767962C4B3C0392C678C745C","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Assist servers in serving food to guests in a personable, courteous and professional manner with a focus in our superior standard, care enough to do it well, in the Sanctuary Values.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe familiar with all standards of proper service etiquette and adhere to these standards throughout our guests dining experience.\nKnow all menu items including ingredients, preparation, required condiments and specific service.\nKnowledgeable of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.\nKnowledge of resort dining room (elements/jade) hours of operation.\nObtain necessary service ware items from the kitchen at the beginning of shift.\nRequest and stock towels and paper products as needed.\nReturn all dirty service ware to dishwasher at end of shift, and towels to housekeeping.\nProvide prompt, friendly towel misting and water service to all guests.\nAssist in the preparation of drinks, when needed, and garnish to standard recipes.\nMove umbrellas and lounge chairs at the request of guests.\nEnsure all pool tables and chairs are clean and orderly throughout the service period.\nPick up litter around service and guest area when necessary.\nAfter guests have departed, remove dirty dishware, wipe and reset tables.\nCheck side duty list for opening and closing procedures.\nBe familiar with emergency safety measures.\nAttend all scheduled staff meetings and supplemental training sessions.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the F&B Manager and/or Director of Outlets.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to professionally service guests’ poolside without assistance during typical service demand.\nAbility to lift moderate weights and remain on feet for a prolonged period of time.\nMust be able to carry cocktail tray with one hand and distribute food/drinks with the second hand -- cocktail tray could weigh up to 30 lbs.\nAbility to carry food and beverages up and down stairs safely and professionally.\nA sincere desire to provide the utmost in guest service.\nNeat appearance.\nSolid interpersonal and communication skills; strong attention to detail a must\nPleasant personality to effectively deal with guests who may be upset or displeased.\nAbility to quickly deliver quality product while under pressure.\nMust be able to bend down repeatedly.\nPossess excellent leadership, communication and interpersonal skills.\nConsistently maintain a high level of work quality and quantity per resort standards.\nAbility to identify, address and resolve conflict.\nAbility to work under extreme weather conditions; wet, dry, cold, hot.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Values.\nAbility to listen effectively, to speak and write English clearly.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nTitle IV Liquor Certification\nRelated Work Experience\nPrevious food and beverage experience required.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-pool-attendant/job/F3ECEB76767962C4B3C0392C678C745C"],"first_observed_at":"2026-08-24T20:25:04.684787+00:00","last_confirmed_at":"2026-10-20T13:44:14.185325+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/director-of-finance/job/282BD442EBB5A56828F2F3988CCCBC9B","@type":"JobPosting","title":"Director of Finance","datePosted":"2026-08-20","identifier":"282BD442EBB5A56828F2F3988CCCBC9B","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Director of Finance contributes to Sanctuary Camelback Mountain’s success by providing leadership in all financial areas of the resort hotel with the highest standards of service and ethics. The Director of Finance is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring the property meets the levels of internal controls, managing the budgeting, forecasting, and month end processes, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.\nAs a leader within the resort, the Director of Finance is expected to embody the Sanctuary Spirit of Service and serve as a role model for our service values by being a Proud Service Expert, engaging in Authentic Experiences, striving for Greatness, being part of One Team, and taking Ownership.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nPrepare, review, and present the monthly financials for the resort.\nResponsible for monthly forecasting and cash flow schedules.\nOversee the annual budget process.\nAnalyze financial data of operations to identify areas for revenue growth and cost savings improvement.\nPrepare information for annual audit of the entity, the association, and the 401(k) plan and oversee audit process and directly interact with outside auditors.\nHire, train and supervise Accounting and Purchasing department associates.\nOversee and direct all billing and collection of charges from resort guests and members and Casita owners.\nMonitor and approve all expenses of the resort.\nOversee and direct financial functions of the Casitas.\nOversee all contracts and legal agreements, and ensure maintenance and compliance with all licenses, permits, insurance and contracts.\nEnsure timely remittance of all financial, tax and regulatory obligations.\nEnsure compliance with all financial covenants.\nEstablish and audit all internal financial controls, including purchasing, cash handling and disbursements, inventories and resort equipment.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nEnsure strong communication and an excellent working relationship with ownership.\nCarry out supervisory responsibilities in accordance with organization policies and applicable law.\nPerform other duties and responsibilities requested by the Managing Director, the management company, and ownership.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDetail oriented with strong organizational skills.\nAbility to listen effectively, to speak and write English clearly.\nAbility to exercise judgment in evaluating situations and in making sound decisions\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nSolid interpersonal skills and positive attitude is a must.\nAbility to sit at a desk for long periods of time to perform essential job functions.\nKnowledge of business law, federal, state and local taxes. Also, Department of Labor regulations.\nKnowledge of departmental operations a must.\nKnowledge of insurance, employee benefits, claims and liability.\nMust maintain highest ethical standards – possessing integrity, honesty, care and fair mindedness.\nAbility to access and accurately input information using a computer.\nMaintain a high level of work quality and quantity per resort standards.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nBachelor’s degree in Finance/Accounting, or a related field preferred; equivalent combination of education, training, and relevant professional experience will be considered.\nRelated Work Experience\nMinimum of six years of relevant experience in a director level role in a decentralized accounting system.\nRequired Knowledge\nMust be proficient in Microsoft Excel and other Microsoft applications.\nPast experiences with Opera, Oracle Simphony, SpaSoft, and treasury reporting are highly recommended","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/director-of-finance/job/282BD442EBB5A56828F2F3988CCCBC9B"],"first_observed_at":"2026-08-20T16:28:00.674812+00:00","last_confirmed_at":"2026-10-20T13:44:12.892664+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-stewarding-supervisor/job/F9F1C475CFAC67BA24FAFE67F210673E","@type":"JobPosting","title":"FT-Stewarding Supervisor","datePosted":"2026-08-17","identifier":"F9F1C475CFAC67BA24FAFE67F210673E","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Stewarding Supervisor contributes to Sanctuary Camelback Mountain's success by supporting the daily leadership of culinary and stewarding operations, ensuring exceptional food quality, sanitation, organization, and operational efficiency. This role oversees kitchen support staff, including prep cooks, line cooks, pantry cooks, utility team members, and stewards, while maintaining established culinary standards, food safety, and cleanliness throughout all kitchen operations. In the absence of culinary leadership, the Kitchen & Stewarding Supervisor may oversee kitchen operations to ensure seamless service.\nGuided by Sanctuary's North Star Vision and Spirit of Service, this role fosters authentic connections through collaboration, accountability, and servant leadership while creating an environment where team members feel valued, understood, and empowered to deliver intentional experiences beyond imagination.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive.\nLeadership & Supervision\nSupervise and support the daily operations of the Stewarding Department and kitchen support team members.\nProvide coaching, training, direction, and performance feedback to Stewarding associates.\nAssist with scheduling, staffing, delegation of daily assignments, and overall departmental coverage.\nMaintain high team morale through positive leadership, motivation, accountability, and recognition.\nEvaluate team member performance and address performance or operational concerns in a timely manner.\nEstablish and maintain standards for the proper handling, storage, cleaning, and use of China, silverware, glassware, kitchen equipment, and other wares.\nMaintain professional communication with guests, vendors, team members, and leadership.\nConsult with the Executive Chef, Executive Sous Chef, Sous Chefs, and other culinary leadership regarding daily business needs and special functions.\nSupport resort-wide initiatives and assist other departments as needed.\nPerform additional duties as assigned.\nStewarding Operations\nOversee daily stewarding operations to ensure all kitchens, dish rooms, storage areas, and workspaces are clean, organized, and maintained in accordance with Standard Operating Procedures.\nEnsure dishes, glassware, silverware, pots, pans, and other equipment are properly washed, sanitized, polished, stored, and readily available for service.\nEnsure the dish-out line is properly set up and maintained when required.\nMaintain proper placement and organization of pots, pans, dish dollies, glass racks, utensils, and other equipment.\nEnsure all food and beverage outlets and banquet functions have sufficient China, silverware, glassware, and equipment to perform effectively.\nDeliver food and equipment to banquet areas, including buffets, receptions, and dinners, and assist culinary teams with service as needed.\nEnsure the timely and proper delivery of food and equipment to respective banquet rooms.\nStock supplies, food items, utensils, and other necessary materials in serving stations, cupboards, refrigerators, and designated storage areas.\nSort and remove trash and ensure it is placed in designated pickup areas.\nWork diligently to prevent breakage, damage, loss, and unnecessary waste.\nInventory & Equipment Control\nConduct regular inventories of China, glassware, silverware, kitchen equipment, and other departmental wares, including quarterly inventories as required.\nMaintain inventory controls established by the department and monitor usage, breakage, and loss.\nEnsure all equipment is properly handled, stored, cleaned, and maintained.\nMaintain proper storage and organization of linen equipment, cleaning supplies, chemicals, and other storeroom items.\nSubmit necessary requisitions for cleaning supplies and other departmental or storeroom items.\nMonitor equipment and report maintenance or repair needs promptly.\nEnsure dish machines, chemical dispensers, and other stewarding equipment are operating properly and safely.\nSanitation & Food Safety\nEnsure all kitchens, dish areas, storage rooms, and workspaces meet established cleanliness and sanitation standards.\nEnsure all dishes, utensils, glassware, silverware, pots, pans, and equipment are properly cleaned and sanitized.\nEnsure the dish area is adequately stocked with required cleaning chemicals and supplies.\nEnsure cleaning chemicals are used according to prescribed methods and manufacturer or property standards.\nEnsure all hazardous substances are properly labeled, stored, and handled in accordance with safety requirements.\nEnsure team members are trained on proper ware washing, sanitation, chemical handling, and safe work practices.\nEnsure compliance with all applicable health department regulations, food safety standards, fire regulations, and property safety procedures.\nReport accidents, injuries, hazardous conditions, chemical incidents, or safety concerns immediately to the Manager on Duty and follow applicable reporting procedures and Safety Data Sheet requirements.\nOperational Support\nWash dishes, glassware, flatware, pots, and pans using dishwashing equipment or by hand as needed to support operations.\nPlace clean dishes, utensils, and cooking equipment in designated storage areas.\nPolish silver and copper as required.\nSupport culinary and banquet operations during periods of high volume or staffing needs.\nAssist with opening, closing, and daily operational checklists to ensure the department is prepared for service.\nEnsure all property policies, procedures, and standards are consistently followed.\nPromote a clean, organized, safe, and efficient working environment throughout all culinary and stewarding areas.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nPrevious supervisory experience in culinary, stewarding, or food and beverage operations preferred.\nStrong knowledge of kitchen operations, food safety, sanitation, and stewarding procedures.\nBilingual English/Spanish strongly preferred.\nStrong leadership, communication, problem-solving, and conflict-resolution skills.\nProfessional appearance and demeanor with the ability to work effectively in a fast-paced environment.\nFlexible schedule required, including mornings, evenings, weekends, and holidays.\nBasic math skills related to recipes, portions, chemicals, and inventory.\nAbility to stand and walk for extended periods throughout the shift.\nAbility to bend, twist, stoop, kneel, squat, reach, and perform repetitive motions frequently.\nAbility to work in hot, cold, wet, indoor, and occasional outdoor environments.\nAbility to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally.\nAbility to push, pull, grip, and safely handle kitchen equipment and supplies.\nQUALIFICATIONS\nEducation\nHigh School Diploma or Equivalent\nCurrent Food Handler’s Card\nRelated Work Experience\n3-4 years of high-end kitchen experience and/or equivalent formal education is preferred\nExperience with hospitality and customer service","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-stewarding-supervisor/job/F9F1C475CFAC67BA24FAFE67F210673E"],"first_observed_at":"2026-08-17T22:20:03.665121+00:00","last_confirmed_at":"2026-10-20T13:44:13.726770+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-kitchen-cook-ii/job/DD655CD2B79CFFC944FC8484E14F04D6","@type":"JobPosting","title":"FT-Kitchen Cook II","datePosted":"2026-08-17","identifier":"DD655CD2B79CFFC944FC8484E14F04D6","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Kitchen Cook II contributes to Sanctuary Camelback Mountain's success by preparing and presenting high-quality menu items with advanced culinary skill, consistency, and attention to detail. This role executes culinary standards established by the Executive Chef, maintains a clean and organized workstation, and supports the kitchen team in delivering exceptional dining experiences for guests.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Kitchen Cook II demonstrates pride in craftsmanship, professionalism, and teamwork while creating intentional dining experiences beyond imagination where guests and team members feel valued, understood, and inspired.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nOrganize and clean all food preparation areas to maintain established par stocks, prep levels, and efficient production\nResponsible for compliance with Maricopa County Health Dept regulations on assigned station at all times (i.e. approved drink containers, utilizing sanitizer, refrigerator temperatures etc.).\nEnsure all food preparation, supplies, product are properly received, handled, prepared and stored.\nAbility to cook, work and maintain ones own station & assist wherever and whenever needed to ensure timely and smooth quality of service.\nMaintain consistency of product with great attention to food quality, taste, and presentation.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Chef and/or Sous Chef.\nMaintain high personal morale\nMaintain high standards of personal dress and personal hygiene.\nEnsure proper maintenance and care is displayed towards all equipment.\nAlways project a positive attitude; embrace and support the resort’s guidelines and procedures.\nAssist in the break down/cleaning of station at the end of each meal prepared and at end of shift.\nAvoid waste through the proper preparation and storage of food.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust work well with support departments, to ensure product provided is prepared in a timely and at a high quality standard.\nAbility to maintain a pleasant disposition, and function efficiently in high stress/pressure work environment. Solid interpersonal, organizational, and problem resolution skills.\nAbility to work on slippery surfaces.\nRequired to stand for long periods of time in one area near hot equipment (ovens, burners, etc.).\nAbility to lift 100 lbs and carry 50 lbs.\nAbility to listen effectively, to speak and write English clearly.\nMust be responsible, insightful, detail oriented, and self-motivated.\nMust be able to work flexible and long hours.\nAbility to quickly deliver quality product while under pressure.\nRequires extending arms, bending and stooping to reach materials.\nGood communication skills, and able to not only manage but motivate people.\nPromote excellent guest relations while living the Sanctuary Commitments.\nMaintain a high level of work quality and quantity per resort standards.\nAt all times maintain the highest standards of professionalism, ethics, and a positive attitude toward all resort guests and fellow co-workers.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nCulinary Education is preferred.\nRelated Work Experience\nAt least three years experience in a high-end kitchen, with ability to work various stations with minimal supervision.\nPrior grill and broiler experience.\nMust be experienced in the preparation of soups and sauces.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-kitchen-cook-ii/job/DD655CD2B79CFFC944FC8484E14F04D6"],"first_observed_at":"2026-08-17T20:25:05.995079+00:00","last_confirmed_at":"2026-10-20T13:44:13.289037+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-banquet-cook-ii/job/9C9F56290C78DEFE7914BD0C29E6F6A6","@type":"JobPosting","title":"FT-Banquet Cook II","datePosted":"2026-08-17","identifier":"9C9F56290C78DEFE7914BD0C29E6F6A6","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Banquet Cook II contributes to Sanctuary Camelback Mountain's success by preparing and presenting high-quality menu items with advanced culinary skill, consistency, and attention to detail. This role executes culinary standards established by the Executive Chef, maintains a clean and organized workstation, and supports the kitchen team in delivering exceptional dining experiences for guests.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Kitchen Cook II demonstrates pride in craftsmanship, professionalism, and teamwork while creating intentional dining experiences beyond imagination where guests and team members feel valued, understood, and inspired.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nOrganize and clean all food preparation areas to maintain established par stocks, prep levels, and efficient production\nResponsible for compliance with Maricopa County Health Dept regulations on assigned station at all times (i.e. approved drink containers, utilizing sanitizer, refrigerator temperatures etc.).\nEnsure all food preparation, supplies, product are properly received, handled, prepared and stored.\nAbility to cook, work and maintain ones own station & assist wherever and whenever needed to ensure timely and smooth quality of service.\nMaintain consistency of product with great attention to food quality, taste, and presentation.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Chef and/or Sous Chef.\nMaintain high personal morale\nMaintain high standards of personal dress and personal hygiene.\nEnsure proper maintenance and care is displayed towards all equipment.\nAlways project a positive attitude; embrace and support the resort’s guidelines and procedures.\nAssist in the break down/cleaning of station at the end of each meal prepared and at end of shift.\nAvoid waste through the proper preparation and storage of food.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust work well with support departments, to ensure product provided is prepared in a timely and at a high quality standard.\nAbility to maintain a pleasant disposition, and function efficiently in high stress/pressure work environment. Solid interpersonal, organizational, and problem resolution skills.\nAbility to work on slippery surfaces.\nRequired to stand for long periods of time in one area near hot equipment (ovens, burners, etc.).\nAbility to lift 100 lbs and carry 50 lbs.\nAbility to listen effectively, to speak and write English clearly.\nMust be responsible, insightful, detail oriented, and self-motivated.\nMust be able to work flexible and long hours.\nAbility to quickly deliver quality product while under pressure.\nRequires extending arms, bending and stooping to reach materials.\nGood communication skills, and able to not only manage but motivate people.\nPromote excellent guest relations while living the Sanctuary Commitments.\nMaintain a high level of work quality and quantity per resort standards.\nAt all times maintain the highest standards of professionalism, ethics, and a positive attitude toward all resort guests and fellow co-workers.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nCulinary Education is preferred.\nRelated Work Experience\nAt least three years experience in a high-end kitchen, with ability to work various stations with minimal supervision.\nPrior grill and broiler experience.\nMust be experienced in the preparation of soups and sauces.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-banquet-cook-ii/job/9C9F56290C78DEFE7914BD0C29E6F6A6"],"first_observed_at":"2026-08-17T20:25:05.962803+00:00","last_confirmed_at":"2026-10-20T13:44:13.161415+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-kitchen-steward/job/AC57552834F48C59C653FCF9A26BCD0D","@type":"JobPosting","title":"FT-Kitchen Steward","datePosted":"2026-08-17","identifier":"AC57552834F48C59C653FCF9A26BCD0D","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to the Sanctuary on Camelback Mountain success by transporting and cleaning cooking utensils and flatware in order to provide, cooks, bus persons, and food servers with appropriate equipment for guests’ dining experience. This position is also responsible for cleaning the physical surroundings of the kitchen and F&B areas, with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nMaintain the dish machine properly cleaned and filled with water per hotel standards.\nSort and wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.\nOperate burnishing machine to ensure proper finish on silverware.\nClean kettles, tilt skillets, pots and pans efficiently, as support to the cooks.\nPerform general/routine cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.\nClean and dry floors to avoid slip/fall accidents.\nSeparate linen from other debris.\nEnsure dishes are sanitized and available as needed.\nPlace clean dishes, utensils, and cooking equipment in storage areas.\nDe-tarnish/polish silver and copper.\nMaintain proper placement/organization of pots, pans, dish dollies, glass racks, utensils, and linen.\nStock supplies such as food and utensils in serving stations, cupboards, refrigerators, etc.\nSort and remove trash, placing it in designated pickup areas.\nWorks diligently to avoid breakage and loss.\nMaintain safety standards set by the resort, at all times. Ensuring that any accidents and/or injuries are reported immediately to the Chef and/or immediate manager.\nPerform other duties as requested, such as moving supplies and equipment, cleaning up spills, etc.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Chef, Sous Chef and/or Cook I.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nKnowledge of service ware and how to maintain all in order to compliment guest experience.\nAbility to maintain a pleasant disposition and function efficiently in high stress work environment.\nSolid interpersonal skills and positive attitude is a must.\nMust be able to follow instructions, both verbally and written; excellent communication skills.\nMust be professional in appearance and demeanor.\nMust be able to work in a fast paced environment and under pressure.\nAbility to work a flexible schedule that may include evenings, weekends and holidays\nPhysical Demands\nAbility to work on slippery surfaces, and work well under pressure.\nAbility to push and/or pull service carts weighing up to 100 lbs.\nAbility to grasp, lift and/or carry goods on a hand cart/truck weighing up to 100 lbs.\nWhile primarily an indoor job, must be able to work outdoors on occasion.\nMust be able to work in either hot or cold conditions.\nMust be able to stand on feet and walk throughout the day, sometimes on uneven surfaces.\nMust be able to lift and carry up to 25 lbs. & occasionally lift, carry, push & pull up to 50 lbs.\nMust be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements; squeezing and overhead reaching occasionally.\nMust be able to twist and bend frequently, and squat occasionally.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nRelated Work Experience\nExperience with hospitality and customer service preferred.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-kitchen-steward/job/AC57552834F48C59C653FCF9A26BCD0D"],"first_observed_at":"2026-08-17T20:25:05.929640+00:00","last_confirmed_at":"2026-10-20T13:44:13.294612+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-elements-host-hostess/job/054E24827F315A0937F0BD3895B7E7CC","@type":"JobPosting","title":"PT-Elements Host/Hostess","datePosted":"2026-08-17","identifier":"054E24827F315A0937F0BD3895B7E7CC","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThe Host/Hostess contributes to Sanctuary Camelback Mountain's success by creating a warm and welcoming first impression for every guest while supporting the Food & Beverage team in delivering exceptional service. This role greets and seats guests with genuine hospitality, manages seating charts and reservation systems, communicates guest preferences and requests to servers and management, and helps ensure a seamless dining experience from arrival through departure.\nGuided by Sanctuary's North Star Vision and Spirit of Service, the Host/Hostess fosters authentic connections, anticipates guest needs, and creates intentional experiences beyond imagination where guests and team members feel valued, understood, and welcomed.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nProvide a smile and friendly greeting for guests, use guest's name, confirm number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs.\nPresent menus to guests and inform server of guest present at the table, return to the lobby to greet guests, and check dining room for guests who are ready to leave.\nHold knowledge of the floor plan, server station assignments and table numbers.\nMaintain accurate seating chart and cover tally.\nInspect menus for cleanliness and crispness and change out when necessary.\nWalk through dining area and jade bar, note and correct any irregularities (lights burned out, furniture repairs, etc.).\nCheck dining room and floors for cleanliness and take actions where needed.\nAble to make reservations accurately and courteously.\nAnswer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance.\nAcknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues.\nWhen closing, inspect for cleanliness and prepare the station for the next day.\nAttend all scheduled staff meetings and supplemental training sessions.\nBe familiar with emergency safety measures.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Restaurant Manager and/or Assistant Manager.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDue to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set fourth in the Employee Handbook.\nAbility to remain on feet for a prolonged period of time and ability to escort guests.\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nPleasant voice and phone etiquette.\nAbility to listen effectively, to speak and write English clearly.\nPleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to identify, address and resolve conflict.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nRelated Work Experience\nPrior experience in restaurant operations preferred.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-elements-host-hostess/job/054E24827F315A0937F0BD3895B7E7CC"],"first_observed_at":"2026-08-17T20:25:05.901783+00:00","last_confirmed_at":"2026-10-20T13:44:14.051447+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-room-attendant/job/B8CE69AFD2032B35E4644377C3638B94","@type":"JobPosting","title":"FT-Room Attendant","datePosted":"2026-07-17","identifier":"B8CE69AFD2032B35E4644377C3638B94","description":"Se habla español. No dude en pasar por nuestras oficinas o llamar a los departamentos de Limpieza o Recursos Humanos si tiene preguntas o está interesado.\nSanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary success by providing support for the Housekeeping Department. Cleaning and providing a daily service for guest rooms to ensure cleanliness but most importantly guest satisfaction. Maintain the cleanliness of guest room and facilities, with the willingness to exceed guest expectations with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nWork well with other staff members by planning and following a definite cleaning schedule.\nMaintain and take good care of equipment and supplies.\nAll lost and found articles must be immediately turned into your supervisor or the Director of Housekeeping.\nComplete daily cleaning tasks such as:\nClean, dust, wax, scrub, polish, vacuum and service guest rooms and patios daily in accordance with hotel procedures\nReplace linens on beds and replenish guest room supplies\nEmpty waste baskets\nRearrange furnishings, drapes and room accessories\nProvide necessary linen and amenities to guests\nStock and re-stock your cart for the preparation of the workday or the following\nIf any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.\nIf your team needs help after you’ve completed your portion, lend a helping hand.\nReport any possibility of pest infestation immediately.\nReport any damage, hazards, repairs, ad strangers in assigned areas.\nReturn any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.\nResponsible for all keys signed out for the shift.\nClean all corridors and service areas.\nRespond to any projects or requests developed by the Housekeeping management team.\nHandle, store, and label all hazardous substances safely. If any incidents occur during the handling of hazardous substances report immediately and refer to the information in the Safety Data Sheet.\nPerform any other tasks as assigned by the Housekeeping Director or Management team.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to stand, sit, kneel continuously to handle demands of quality and efficient guest service.\nAbility to push and/or pull furniture/equipment weighing up to 100 lbs.\nAbility to maintain a pleasant disposition and work smoothly in a high stress/pressure work environment.\nAn individual with solid interpersonal skills, a positive attitude, and detail oriented is a must.\nMust be courteous, pleasant and accommodating to guests.\nAbility to work conscientiously, be organized, meet deadlines, and follow instruction with minimal supervision.\nAbility to communicate effectively and pleasantly in English with guests.\nDue to constant public contact, grooming is a factor of utmost importance and must adhere to appearance code guidelines as set forth in the Employee Handbook.\nAccurately and regularly record work time via resort time clock.\nAlways report to your manager/supervisor when leaving work area for break periods.\nExecutes emergency procedures in accordance with hotel standards\nMust be able to work flexible hours to include all shifts, weekends and holidays\nQUALIFICATIONS\nEducation\nHigh School Diploma or equivalent\nRelated Work Experience\nLess than one (1) year related work experience.\nExperience in a resort is preferred.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-room-attendant/job/B8CE69AFD2032B35E4644377C3638B94"],"first_observed_at":"2026-07-17T20:26:00.758165+00:00","last_confirmed_at":"2026-10-20T13:44:13.597991+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-room-attendant/job/AC56D6A6D580AFBB067F36780A371136","@type":"JobPosting","title":"FT-Room Attendant","datePosted":"2026-07-17","identifier":"AC56D6A6D580AFBB067F36780A371136","description":"Se habla español. No dude en pasar por nuestras oficinas o llamar a los departamentos de Limpieza o Recursos Humanos si tiene preguntas o está interesado.\nSanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary success by providing support for the Housekeeping Department. Cleaning and providing a daily service for guest rooms to ensure cleanliness but most importantly guest satisfaction. Maintain the cleanliness of guest room and facilities, with the willingness to exceed guest expectations with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nWork well with other staff members by planning and following a definite cleaning schedule.\nMaintain and take good care of equipment and supplies.\nAll lost and found articles must be immediately turned into your supervisor or the Director of Housekeeping.\nComplete daily cleaning tasks such as:\nClean, dust, wax, scrub, polish, vacuum and service guest rooms and patios daily in accordance with hotel procedures\nReplace linens on beds and replenish guest room supplies\nEmpty waste baskets\nRearrange furnishings, drapes and room accessories\nProvide necessary linen and amenities to guests\nStock and re-stock your cart for the preparation of the workday or the following\nIf any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.\nIf your team needs help after you’ve completed your portion, lend a helping hand.\nReport any possibility of pest infestation immediately.\nReport any damage, hazards, repairs, ad strangers in assigned areas.\nReturn any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.\nResponsible for all keys signed out for the shift.\nClean all corridors and service areas.\nRespond to any projects or requests developed by the Housekeeping management team.\nHandle, store, and label all hazardous substances safely. If any incidents occur during the handling of hazardous substances report immediately and refer to the information in the Safety Data Sheet.\nPerform any other tasks as assigned by the Housekeeping Director or Management team.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to stand, sit, kneel continuously to handle demands of quality and efficient guest service.\nAbility to push and/or pull furniture/equipment weighing up to 100 lbs.\nAbility to maintain a pleasant disposition and work smoothly in a high stress/pressure work environment.\nAn individual with solid interpersonal skills, a positive attitude, and detail oriented is a must.\nMust be courteous, pleasant and accommodating to guests.\nAbility to work conscientiously, be organized, meet deadlines, and follow instruction with minimal supervision.\nAbility to communicate effectively and pleasantly in English with guests.\nDue to constant public contact, grooming is a factor of utmost importance and must adhere to appearance code guidelines as set forth in the Employee Handbook.\nAccurately and regularly record work time via resort time clock.\nAlways report to your manager/supervisor when leaving work area for break periods.\nExecutes emergency procedures in accordance with hotel standards\nMust be able to work flexible hours to include all shifts, weekends and holidays\nQUALIFICATIONS\nEducation\nHigh School Diploma or equivalent\nRelated Work Experience\nLess than one (1) year related work experience.\nExperience in a resort is preferred.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-room-attendant/job/AC56D6A6D580AFBB067F36780A371136"],"first_observed_at":"2026-07-17T20:26:00.728563+00:00","last_confirmed_at":"2026-10-20T13:44:13.523050+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/oc-pm-turndown/job/C2C2EE5DA7062F2301C9ACE52998FD9A","@type":"JobPosting","title":"OC-PM Turndown","datePosted":"2026-07-17","identifier":"C2C2EE5DA7062F2301C9ACE52998FD9A","description":"Se habla español. No dude en pasar por nuestras oficinas o llamar a los departamentos de Limpieza o Recursos Humanos si tiene preguntas o está interesado.\nSanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service , we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.\nWe bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.\nJOB SUMMARY\nThis position contributes to Sanctuary success by providing support for the Housekeeping Department. Cleaning, stocking, and providing an evening turndown service for guest rooms to ensure cleanliness but most importantly guest satisfaction; with a focus on the Sanctuary Mission, Vision and Values is critical to the success of this position.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nProvide daily evening service by partially removing and storing bedspread, replenishing amenities, linens, maintain trash bins and supplies and filling ice bucket as requested by guest.\nMaintain cleanliness in guest restrooms.\nSign for room keys and restock cart.\nVisually inspect rooms for cleanliness and appearance of room.\nAll lost and found articles must be turned into supervisor or the Director of Housekeeping.\nRespond in a timely manner to guest requests for items and/or other information.\nPerform routine cleaning tasks (daily, weekly, and monthly). Cleaning areas includes, but is not limited to, vacuuming, mopping, sweeping, washing walls, polishing, glass cleaning, and deep cleaning.\nMaintain and restock any needed supplies including amenities/ladies necessities/toiletries etc. in public areas, restrooms and facilities.\nMaintain order and cleanliness of any storage areas.\nIncorporate safe work practices at all times, and comply with all safety regulations, including those in the Cart Operation and Safety Training Acknowledgement.\nHandle, store, and label all hazardous substances safely. If any incidents occur during the handling of hazardous substances report immediately and refer to the Safety Data Sheet.\nReport any maintenance or guest issues promptly.\nPerform any other tasks as assigned by the Housekeeping Director or Management Team.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to stand, sit, kneel constantly to handle specific demands of quality, quick guest service.\nAbility to work with cleaning agents by extending arms over head, bending and stooping.\nAbility to work in extreme weather conditions, hot, cold, and wet.\nAbility to push and/or pull equipment up to 100 lbs.\nAbility to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nHave solid interpersonal skills, be trustworthy, detail oriented and have a positive attitude.\nAbility to work conscientiously, meet deadlines, multitask, and follow instruction with minimal supervision.\nUnderstand and communicate in English in an effective and pleasant manner.\nAccurately and regularly record work time via resort time clock.\nAlways report to your manager/supervisor when leaving work area for break periods.\nExecutes emergency procedures in accordance with hotel standards\nMust be able to work flexible hours to include all shifts, weekends and holidays\nQUALIFICATIONS\nEducation\nHigh School Diploma or equivalent\nRelated Work Experience\nLess than one (1) year related work experience.\nExperience in a resort is preferred.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/oc-pm-turndown/job/C2C2EE5DA7062F2301C9ACE52998FD9A"],"first_observed_at":"2026-07-17T20:26:00.673058+00:00","last_confirmed_at":"2026-10-20T13:44:13.914270+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-am-host/job/0B23FFD9EAC897F6D2181AD5222C1D16","@type":"JobPosting","title":"PT-AM Host","datePosted":"2026-07-15","identifier":"0B23FFD9EAC897F6D2181AD5222C1D16","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s’ success by working within the framework of a quality Food and Beverage service team. Greet and seat guests in a warm, friendly and sincere manner. Make a good first impression, and insure guests are happy when leaving the restaurant. Manage seating charts and systems as well as relay pertinent information regarding guest requests to servers and management.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nProvide a smile and friendly greeting for guests, use guest's name, confirm number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs.\nPresent menus to guests and inform server of guest present at the table, return to the lobby to greet guests, and check dining room for guests who are ready to leave.\nHold knowledge of the floor plan, server station assignments and table numbers.\nMaintain accurate seating chart and cover tally.\nInspect menus for cleanliness and crispness and change out when necessary.\nWalk through dining area and jade bar, note and correct any irregularities (lights burned out, furniture repairs, etc.).\nCheck dining room and floors for cleanliness and take actions where needed.\nAble to make reservations accurately and courteously.\nAnswer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance.\nAcknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues.\nWhen closing, inspect for cleanliness and prepare the station for the next day.\nAttend all scheduled staff meetings and supplemental training sessions.\nBe familiar with emergency safety measures.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the Restaurant Manager and/or Assistant Manager.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nDue to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set fourth in the Employee Handbook.\nAbility to remain on feet for a prolonged period of time and ability to escort guests.\nAbility to maintain a pleasant disposition and work smoothly in high stress work environment.\nPleasant voice and phone etiquette.\nAbility to listen effectively, to speak and write English clearly.\nPleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.\nAbility to identify, address and resolve conflict.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Commitments.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nRelated Work Experience\nPrior experience in restaurant operations preferred.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-am-host/job/0B23FFD9EAC897F6D2181AD5222C1D16"],"first_observed_at":"2026-07-15T20:26:00.974458+00:00","last_confirmed_at":"2026-10-20T13:44:13.962686+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-in-room-dining-server/job/A0EA916CCA2E47D0CB2EB289EF33E678","@type":"JobPosting","title":"PT-In Room Dining Server","datePosted":"2026-07-13","identifier":"A0EA916CCA2E47D0CB2EB289EF33E678","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s success by assembling orders, delivering and serving food and beverages to our guests in a personable, courteous and professional manner.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe thoroughly familiar with the menus, wine list, ingredients and preparation for each dish.\nEnsure that all food plates are transported in a hot box.\nThorough knowledge of the room layout and the property. Knowledgeable about the resort and its amenities such as Spa and other Food and Beverage Outlets.\nCollect orders from the kitchen, ensure they have been prepared correctly; and promptly and efficiently deliver to the guest’s room.\nFulfill all functions as required by accounting.\nAssist with the collection of room service trays and other food and beverage items from the guest rooms. Includes proper breakdown of trays and other items.\nFamiliar with room service order taker’s duties, and fill that position when needed.\nBe thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guest’s dining experience.\nBe aware of all liquor laws as well as company and department policies regarding consumption. Relay guest complaints or comments to supervisor.\nAttend all staff meetings and supplemental training sessions. Attend pre-meal meetings and be aware of daily soup, specials and their method of preparation\nKeep work area and equipment clean and organized at all times.\nEnsure all equipment is functioning properly; report any problems to the Room Service Captain or Manager immediately.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nAssist in any guest service need that may arise, this is to include ice deliveries, amenity bar items, food delivery to alternate property locations and any other F&B service delivery need.\nPerform any other duties as assigned by F&B Manager and/or Supervisor.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust be extremely organized; able to expedite multiple orders completely and correctly. Work well with food and beverage teammates and supporting departments. Must be motivated and a self starter. Take the initiative to identify and undertake projects.\nMust be in good physical condition; able to drive a golf cart, and lift and quickly transport heavy trays and hot boxes up to 60 lbs.\nAble to work outdoors in inclement weather when necessary. Able to carry loaded trays on slippery surfaces. Able to handle hot plates and equipment.\nSolid interpersonal and communication skills. Pleasant personality to effectively deal with guests. Strong attention to detail a must\nAbility to listen effectively, to speak and write English clearly.\nKnowledgeable regarding food, beverage and room service techniques. Take pride in work.\nHas a sincere desire to provide the utmost in guest service.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. Equivalent\nCurrent Food Handler’s Card.\nTitle IV Alcohol Certification\nRelated Work Experience\nPrevious food and beverage experience required.\nMust have previous server experience.\nExperience with hospitality and customer service required.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/pt-in-room-dining-server/job/A0EA916CCA2E47D0CB2EB289EF33E678"],"first_observed_at":"2026-07-13T22:20:00.572254+00:00","last_confirmed_at":"2026-10-20T13:44:14.109880+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-spa-reservations-agent/job/3B19D33916CD343FA968D7427FD739D4","@type":"JobPosting","title":"FT-Spa Reservations Agent","datePosted":"2026-07-07","identifier":"3B19D33916CD343FA968D7427FD739D4","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThe Spa Reservation Sales Agents primary responsibility is to capture as many spa reservations as possible by utilizing effective selling techniques and all available tools. This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members. The Spa Reservation Sales agent will schedule services for individuals and large groups using SpaSoft. Use guest relation skills to confirm scheduled services, answer questions about and promote available services and upselling and cross-selling services and products. This position ensures the safety and comfort of guests, members and employees; with a focus in our superior standards which displays a sense of pride in our Sanctuary Mission, Values, and Vision.\nJOB FUNCTIONS\nNote: the following duties and responsibilities may not be all-inclusive\nWelcome and acknowledge each and every guest with a verbal greeting, using the guest's name when possible. Upon departure, Thank guests and provide a fond farewell.\nActively listen and respond positively to guest questions, concerns, and requests.\nAnticipate guests' service needs, acting on them when possible.\nPromote and sell spa/salon services.\nResolve guest situations such as scheduling conflicts.\nProvide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).\nCommunication/Sales\nSpeak with others using clear and professional language; answer telephones using appropriate etiquette and pleasant phone voice.\nMaintain complete knowledge of product, services, and facilities including but not limited to: all hotel facilities and services, hours of operation, spa menu and specific treatments, and able to give a detailed explanation of services, products, and facilities.\nEffectively communicate relevant information with other departments\nHandle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.\nFollow through on reservations calls with confirmation letters and brochure requests.\nAttend and participate in sales and business development trainings as required.\nMeet monthly goals set for spa reservation agents.\nGuest Scheduling\nAccurately obtain and input Guest profile information for spa reservations. Including email capture on every call.\nSchedule services for individuals and large groups using SpaSoft, reservation software.\nCall guests to confirm scheduled services and update the reservations/cancellations list.\nUse selling guidelines to maximize potential to close each reservations call.\nEnsure reservation and guest information is entered into the SpaSoft accurately.\nEnsure all necessary information is received from arriving guests prior to their stay.\nGuest Check-In\nSchedule services for individuals and large groups using SpaSoft, reservation software.\nCall guests to confirm scheduled services and update the reservations/cancellations list.\nCheck in guests for appointments.\nAdvise providers of last minute changes or additions to schedule.\nProvide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.\nEnsure reservation and guest information is entered into SpaSoft accurately.\nEnsure all necessary information is received from arriving guests prior to their stay.\nPayment/Cash Handling\nObtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.\nObtain and process guest payments for spa/salon services.\nCount and secure bank at end of shift.\nVerify payment authorization for checks and credit cards.\nProcess adjustment vouchers, correction vouchers, and miscellaneous charges.\nJOB REQUIREMENTS\nAbility to stand, sit, or walk for extended periods throughout the work shift\nMaintain the privacy, security, and confidentiality of guests, associates, and proprietary company information\nSafeguard company equipment, tools, and assets in accordance with established policies and procedures\nFollow all safety, security, and cleanliness standards to support a safe, professional, and well-maintained spa environment\nPromptly report workplace accidents, injuries, safety concerns, or maintenance issues to leadership and/or the appropriate department\nEssential Competencies\nDelivers warm, anticipatory, and personalized guest service with a genuine hospitality mindset\nBuilds positive relationships with guests and colleagues while working effectively in a collaborative and diverse environment\nCommunicates professionally and confidently, with strong listening skills and polished telephone etiquette\nDemonstrates proficiency in English and working knowledge of Microsoft Office programs, including Word, Excel, and Outlook\nMaintains strong organizational skills with the ability to prioritize, multitask, and manage time effectively in a fast-paced setting\nUpholds a professional appearance, positive demeanor, integrity, dependability, and flexibility\nRemains calm, composed, and solution-oriented when working under pressure\nPossesses knowledge of spa and salon services, amenities, and retail offerings, with the ability to enhance the guest experience through thoughtful recommendations and upselling\nQUALIFICATIONS\nEducation\nHigh School Diploma or GED Equivalent\nRelated Work Experience\nMinimum of one (1) year related work experience\nExperience in a resort environment is a plus.","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/ft-spa-reservations-agent/job/3B19D33916CD343FA968D7427FD739D4"],"first_observed_at":"2026-07-07T16:24:04.337146+00:00","last_confirmed_at":"2026-10-20T13:44:13.603762+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/pt-pool-attendant/job/3F78D331FF85E5B8E7D8FB8086A1A6C5","@type":"JobPosting","title":"PT-Pool Attendant","datePosted":"2026-07-02","identifier":"3F78D331FF85E5B8E7D8FB8086A1A6C5","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Assist servers in serving food to guests in a personable, courteous and professional manner with a focus in our superior standard, care enough to do it well, in the Sanctuary Values.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe familiar with all standards of proper service etiquette and adhere to these standards throughout our guests dining experience.\nKnow all menu items including ingredients, preparation, required condiments and specific service.\nKnowledgeable of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.\nKnowledge of resort dining room (elements/jade) hours of operation.\nObtain necessary service ware items from the kitchen at the beginning of shift.\nRequest and stock towels and paper products as needed.\nReturn all dirty service ware to dishwasher at end of shift, and towels to housekeeping.\nProvide prompt, friendly towel misting and water service to all guests.\nAssist in the preparation of drinks, when needed, and garnish to standard recipes.\nMove umbrellas and lounge chairs at the request of guests.\nEnsure all pool tables and chairs are clean and orderly throughout the service period.\nPick up litter around service and guest area when necessary.\nAfter guests have departed, remove dirty dishware, wipe and reset tables.\nCheck side duty list for opening and closing procedures.\nBe familiar with emergency safety measures.\nAttend all scheduled staff meetings and supplemental training sessions.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform additional duties as requested by the F&B Manager and/or Director of Outlets.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nAbility to professionally service guests’ poolside without assistance during typical service demand.\nAbility to lift moderate weights and remain on feet for a prolonged period of time.\nMust be able to carry cocktail tray with one hand and distribute food/drinks with the second hand -- cocktail tray could weigh up to 30 lbs.\nAbility to carry food and beverages up and down stairs safely and professionally.\nA sincere desire to provide the utmost in guest service.\nNeat appearance.\nSolid interpersonal and communication skills; strong attention to detail a must\nPleasant personality to effectively deal with guests who may be upset or displeased.\nAbility to quickly deliver quality product while under pressure.\nMust be able to bend down repeatedly.\nPossess excellent leadership, communication and interpersonal skills.\nConsistently maintain a high level of work quality and quantity per resort standards.\nAbility to identify, address and resolve conflict.\nAbility to work under extreme weather conditions; wet, dry, cold, hot.\nMaintain good safety habits and report unsafe or hazardous conditions to Security.\nPromote excellent guest relations while living the Sanctuary Values.\nAbility to listen effectively, to speak and write English clearly.\nQUALIFICATIONS\nEducation\nHigh School Diploma or G.E.D. 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We are seeking an innovative, hands-on Executive Chef to lead and elevate the entire culinary operation across our award-winning resort.\nWhy Join Us\nIconic luxury resort nestled on Camelback Mountain\nRenowned for personalized service, elevated hospitality, and unforgettable dining\nOpportunity to shape menus, mentor talent, and influence the guest experience at every level\nCollaborative leadership culture focused on excellence and innovation\nWho You Are\nA visionary leader. A mentor. A culture builder. Someone who takes pride in delivering extraordinary dining experiences and developing high-performing teams.\nWhat You'll Do\nOversee all culinary operations including restaurants, banquets, catering, and stewarding\nCreate and execute seasonal, trend-forward menus that reflect quality and creativity\nLead, inspire, and develop kitchen teams through coaching, mentorship, and accountability\nEnsure exceptional food quality, consistency, presentation, and guest satisfaction\nManage labor, food cost, purchasing, inventory, and vendor partnerships\nMaintain the highest sanitation, safety, and luxury hospitality standards\nPartner with resort leaders to deliver seamless property-wide service experiences\nRepresent the culinary team during events, VIP experiences, and guest engagements\nWhat You Bring\nProven Executive Chef or senior culinary leadership experience in luxury resort, hotel, or high-end restaurant environments\nStrong business acumen with budgeting, forecasting, and cost control expertise\nPassion for people leadership, culture building, and talent development\nCreativity balanced with operational discipline and consistency\nDeep knowledge of food trends, culinary techniques, and elevated presentation\nAbility to thrive in a fast-paced, high-expectation environment\nQUALIFICATIONS & REQUIREMENTS\nThe ideal candidate will possess the knowledge, skills, and abilities necessary to successfully perform the essential functions of this role, with or without reasonable accommodation.\nEducation & Certifications\nCulinary Arts degree from an accredited institution required\nCurrent Food Handler Certification (ServSafe or equivalent) required\nExperience\nMinimum of 5 years progressive culinary leadership experience in a luxury resort, hotel, or high-end dining environment\nProven success overseeing multi-outlet culinary operations, including fine dining, banquets, catering, and in-room dining\nStrong background in cost control, labor management, budgeting, and operational planning\nSkills & Abilities\nAdvanced knowledge of classical and contemporary culinary techniques, menu development, and seasonal sourcing\nStrong financial acumen with experience analyzing reports, forecasting labor, and managing food costs\nExcellent leadership, communication, and relationship-building skills with the ability to collaborate across departments and executive teams\nDetail-oriented with a strong commitment to quality, consistency, and elevated presentation standards\nAbility to work effectively in a fast-paced kitchen environment with extended standing, lifting up to 100 lbs., and exposure to heat\nFlexible schedule, including evenings, weekends, and holidays as business needs require","directApply":true,"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","postalCode":"85253","addressRegion":"AZ","streetAddress":"5700 E McDonald Dr","addressCountry":"US","addressLocality":"Paradise Valley"}}],"publisherSource":"publisher_declared","hiringOrganization":{"url":"https://www.sanctuaryaz.com/","name":"Sanctuary Camelback Mountain Resort & Spa","@type":"Organization"}},"basis":"directly_observed","via":["https://jobs.sanctuaryoncamelback.com/executive-chef/job/A0B0EAEEE6EF90750BB39EEB803FD473"],"first_observed_at":"2026-06-26T18:22:00.529352+00:00","last_confirmed_at":"2026-10-20T13:44:13.025137+00:00","about_ref":"self","source_surface_ref":"https://jobs.sanctuaryoncamelback.com"},{"label":"Open role","value":{"url":"https://jobs.sanctuaryoncamelback.com/ft-food-runner/job/8C1F8423A5F4085265500B16010D25AF","@type":"JobPosting","title":"FT-Food Runner","datePosted":"2026-02-19","identifier":"8C1F8423A5F4085265500B16010D25AF","description":"Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.\nAt Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.\nJOB SUMMARY\nThis position contributes to Sanctuary’s’ success by working within the framework of a quality Food and Beverage service team. Greet guests in a warm, friendly and sincere manner. Assist servers in providing guests with a personable fine dining experience.\nJOB FUNCTIONS\nNote: the following duties and responsibilities are not all-inclusive\nBe familiar with all standards of fine dining service etiquette and adhere to these standards.\nAttend all scheduled staff meetings, and pre-shifts, supplemental training sessions and menu rollouts.\nAssist servers with general service throughout the guest experience; provide water service offerings, after guest have been seated, and replenish throughout service. Support the assigned server through the steps of service.\nProvide bread service.\nAssist with removal of completed courses from the table – reset as needed or if directed by server.\nBus table and area, table maintenance and any additional directives given by assigned server.\nSet up and stock service stations in kitchen and dining room at the beginning and during service, follow side-work assignments, and closing duties.\nClear and reset dirty tables quickly and quietly after guests depart wit accordance to service standards set by Restaurant Manager.\nBreak down bus trays at dishwashing station; assist dishwashers when needed.\nKnow table and position numbers, and be able to fulfill role as food runner when scheduled.\nAssist servers to ensure that all tables in dining room are set to standards.\nWork together with other server assistants to ensure optimum efficiency.\nBe familiar with emergency safety measures and health codes.\nMaintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.\nPerform any other duties as assigned by the Restaurant Manager and/or the Assistant Manager.\nJOB REQUIREMENTS\nThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.\nMust be extremely organized and able to expedite multiple orders completely and correctly.\nAbility to service a twelve-table station without assistance during typical service demand.\nStrong working knowledge of the micros ordering system and other check processing procedures for dining room service. Good communication is essential. Relay guest complaints and comments to supervisor immediately. Must be motivated and a self-starter. Take the initiative to identify and undertake projects.\nAbility to lift moderate weights up to but not in excess of 50lbs, and remain on feet for prolonged period.\nAbility to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces.\nAbility to handle hot plates and equipment.\nStrong attention to detail a must.\nGood communication essential. 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Channel menus come from each provider's own store object for that store; prices are as each channel lists them, in the channel's currency; comparisons are projected from the resolved catalog -- one row per dish, portion-aware identity, prices kept as scoped offers -- and a pair the policy refuses is counted and explained rather than dropped.","channels":[{"url":"https://www.sanctuaryaz.com/happenings/12-days-cocktails","items":21,"channel":"direct","complete":true,"pricedItems":7}],"location":{"why":"the accepted location carrying the most storefront identities (0), with 0 of 27 platform menus read","name":"Sanctuary on Camelback","address":{"city":"Paradise Valley","unit":"","region":"AZ","street":"5700 E McDonald Dr","country":"US","postal_code":"85253"},"sourceKey":"145d85c14a152543ef5483b009adcb1ab676b3d3580e08ceb666c51ab2ad4ee8"},"presence":[{"label":"Toast","detail":"no Toast door for this location on the site's pages or in any provider response; Toast publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"toast","acceptedLocations":1,"locationsWithStore":0},{"label":"Grubhub","detail":"a premises search around this location on the platform returned no unique match for these premises; 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