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Verbraucher verfügen über mehr Macht als je zuvor – und sie wissen, wie sie diese einsetzen. Kundenfeedback-Management ist längst keine Option mehr, sondern eine geschäftskritische Notwendigkeit.”","heading":"Joe Burton, PDG de Reputation :","locator":"p","source_url":"https://reputation.com/de/produkte/feedback-management","representation":"visible"},"jobTitle":"CEO","observedAt":"2026-10-25T20:13:45.492441861Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:00:48 GMT"}],"jobTitle":"Chief Executive Officer","witnessIds":["urn:lumitra:person:reputation.com:539a556facab021b","urn:lumitra:person:reputation.com:910dd0a5fa04f369"],"description":"Joe Burton is an accomplished executive who has led public and private billion-dollar organizations in driving new product portfolios, go-to-market strategies, and innovative business models. 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Unlike the company’s response to the 2019 television commercial, Peloton owned up to the issue. 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