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When Mr. Crichlow became Deputy General Manager for the subway line, it solidified three generations of service that began with his grandfather.\n\nAs the Senior Vice President for the Department of Subways, he led efforts for across-the-board service improvements and a better customer experience for the 4.5 million daily customers who ride the subway.\n\nNow, as New York City Transit President, Mr. Crichlow is focused on his mission dedicated to safety and service.","fieldSources":{"url":{"url":"https://www.mta.info/transparency/leadership/executive-leadership/demetrius-crichlow","basis":"publisher_declared","format":"Published person (name and role labels)","observedAt":"2026-10-22T10:16:54.692679192Z","relationship":"publisher"},"image":{"url":"https://www.mta.info/transparency/leadership/executive-leadership/demetrius-crichlow","basis":"publisher_declared","format":"Published person (name and role 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These roles built a foundation of deep expertise in infrastructure management, emergency response, and large-scale organizational leadership.\n\nHe is recognized for his commitment to safety, accountability, and collaboration, and for driving innovation and cultivating talent to deliver more reliable service for New Yorkers. He holds a Bachelor’s Degree in Business Management and Economics from Empire State College. 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app.","basis":"external_source","via":["https://itunes.apple.com/lookup?id=1503631764"],"about_ref":"relationship:0898e5cb-f26d-4513-ac01-ef34e1842833","source_surface_ref":"https://itunes.apple.com"},{"label":"Apple app declared by this site","value":"https://apps.apple.com/us/app/tolls-ny/id1503631764","basis":"publisher_declared","via":["https://apps.apple.com/us/app/tolls-ny/id1503631764"],"about_ref":"relationship:0898e5cb-f26d-4513-ac01-ef34e1842833","source_surface_ref":"https://apps.apple.com"},{"label":"Google Play app","value":"Official E-ZPass NY","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app listing","value":"https://play.google.com/store/apps/details?id=com.conduent.ezpass","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play package","value":"com.conduent.ezpass","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play developer","value":"Conduent Incorporated","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play developer page","value":"https://play.google.com/store/apps/developer?id=Conduent+Incorporated","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app category","value":"Travel & Local","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app last updated","value":"Oct 14, 2026","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app rating","value":"4.4","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app ratings count","value":"14.4K","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play downloads","value":"1M+","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app price","value":"0","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app content rating","value":"Everyone","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play support email","value":"tollsnysupport@ezpassny.com","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play developer website","value":"https://www.e-zpassny.com/en/about/terms.shtml","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play privacy policy","value":"https://pre-ezpny.services.conduent.com/resources/forms-and-documents/ezpass-privacy-policy","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app 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Play app description","value":"Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail customers to easily manage accounts and make payments. Download today.\n\nManage your E-ZPass account:\n•\tCheck your account balance\n•\tGet important account alerts\n•\tView your toll history\n•\tLearn what E-ZPass plan is best for you\n•\tChange payment methods\n•\tMake one-time payments\n•\tUpdate vehicle information\n\nFind and pay your Tolls by Mail invoices:\n•\tQuickly scan and pay your paper Tolls by Mail invoice\n•\tSearch for trips you’ve taken using your license plate\n•\tPlan future trips\n•\tOpt-in to receive Tolls by Mail invoices digitally","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app release notes (current version)","value":"Thank you for being an E-ZPass NY or Tolls By Mail customer.\nIn this release we have included minor fixes and updates to improve the overall performance of the app.","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en&gl=US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"},{"label":"Google Play app declared by this site","value":"https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en_US","basis":"publisher_declared","via":["https://play.google.com/store/apps/details?id=com.conduent.ezpass&hl=en_US"],"about_ref":"relationship:f169718c-c40e-4206-b37e-883cd95baeff","source_surface_ref":"https://play.google.com"}]},"feeds":{"title":"Feeds","facts":[]},"github":{"title":"GitHub","facts":[]},"sec_edgar":{"title":"SEC EDGAR","facts":[]},"litigation":{"title":"Litigation","facts":[]},"trademarks":{"title":"Trademarks","facts":[]},"federal_awards":{"title":"Federal Awards","facts":[]},"legal_entities":{"title":"Legal Entities","facts":[]},"channel_pricing":{"title":"Channel pricing","facts":[{"label":"Channel presence at MTA, 130 Livingston St.","value":{"@type":"ChannelPricing","scope":"One representative location per record: the accepted location carrying the most channel menus. Channel menus come from each provider's own store object for that store; prices are as each channel lists them, in the channel's currency; comparisons are projected from the resolved catalog -- one row per dish, portion-aware identity, prices kept as scoped offers -- and a pair the policy refuses is counted and explained rather than dropped.","channels":null,"location":{"why":"the accepted location carrying the most storefront identities (0), with 0 of 27 platform menus read among 2 accepted locations","name":"MTA","address":{"city":"Brooklyn","unit":"","region":"NY","street":"130 Livingston St.","country":"US","postal_code":"11201"},"sourceKey":"46f9a52b0988fe5c2f0316824c7288e644875028b48372ed795097ff4d7c8618"},"presence":[{"label":"Toast","detail":"no Toast door for this location on the site's pages or in any provider response; Toast publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"toast","acceptedLocations":2,"locationsWithStore":0},{"label":"Grubhub","detail":"a premises search around this location on the platform returned no unique match for these premises; Seamless orders route to the same Grubhub listing","status":"searched_not_found","declared":false,"platform":"grubhub","acceptedLocations":2,"locationsWithStore":0},{"label":"Uber Eats","detail":"a premises search around this location on the platform returned no unique match for these premises; Postmates orders route to the same Uber Eats store","status":"searched_not_found","declared":false,"platform":"ubereats","acceptedLocations":2,"locationsWithStore":0},{"label":"DoorDash","detail":"no DoorDash door for this location on the site's pages or in any provider response; DoorDash publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it; Caviar orders route to the same DoorDash store","status":"not_declared","declared":false,"platform":"doordash","acceptedLocations":2,"locationsWithStore":0},{"label":"ChowNow","detail":"no ChowNow door for this location on the site's pages or in any provider response; ChowNow publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"chownow","acceptedLocations":2,"locationsWithStore":0},{"label":"Olo","detail":"no Olo door for this location on the site's pages or in any provider response; Olo publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"olo","acceptedLocations":2,"locationsWithStore":0},{"label":"SkyTab","detail":"no SkyTab door for this location on the site's pages or in any provider response; SkyTab publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"skytab","acceptedLocations":2,"locationsWithStore":0},{"label":"Clover","detail":"no Clover door for this location on the site's pages or in any provider response; Clover publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"clover","acceptedLocations":2,"locationsWithStore":0},{"label":"Slice","detail":"no Slice door for this location on the site's pages or in any provider response; Slice publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"slice","acceptedLocations":2,"locationsWithStore":0},{"label":"KwickMenu","detail":"no KwickMenu door for this location on the site's pages or in any provider response; KwickMenu publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"kwickmenu","acceptedLocations":2,"locationsWithStore":0},{"label":"Restolabs (onlineordering.io)","detail":"no Restolabs (onlineordering.io) door for this location on the site's pages or in any provider response; Restolabs (onlineordering.io) publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"restolabs","acceptedLocations":2,"locationsWithStore":0},{"label":"CHOMP","detail":"no CHOMP door for this location on the site's pages or in any provider response; CHOMP publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"chomp","acceptedLocations":2,"locationsWithStore":0},{"label":"OrderSave (Owner.com)","detail":"no OrderSave (Owner.com) door for this location on the site's pages or in any provider response; OrderSave (Owner.com) publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"ordersave","acceptedLocations":2,"locationsWithStore":0},{"label":"SpotOn","detail":"no SpotOn door for this location on the site's pages or in any provider response; SpotOn publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"spoton","acceptedLocations":2,"locationsWithStore":0},{"label":"TouchBistro","detail":"no TouchBistro door for this location on the site's pages or in any provider response; TouchBistro publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"touchbistro","acceptedLocations":2,"locationsWithStore":0},{"label":"Square Online","detail":"no Square Online door for this location on the site's pages or in any provider response; Square Online publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"squareonline","acceptedLocations":2,"locationsWithStore":0},{"label":"MenuSifu","detail":"no MenuSifu door for this location on the site's pages or in any provider response; MenuSifu publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"menusifu","acceptedLocations":2,"locationsWithStore":0},{"label":"Menufy","detail":"no Menufy door for this location on the site's pages or in any provider response; Menufy publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"menufy","acceptedLocations":2,"locationsWithStore":0},{"label":"Dylish","detail":"no Dylish door for this location on the site's pages or in any provider response; Dylish publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"dylish","acceptedLocations":2,"locationsWithStore":0},{"label":"getsauce","detail":"no getsauce door for this location on the site's pages or in any provider response; getsauce publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"getsauce","acceptedLocations":2,"locationsWithStore":0},{"label":"DoorDash Storefront (order.online)","detail":"no DoorDash Storefront (order.online) door for this location on the site's pages or in any provider response; DoorDash Storefront (order.online) publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"doordash_storefront","acceptedLocations":2,"locationsWithStore":0},{"label":"SpotHopper","detail":"a premises search around this location on the platform returned no unique match for these premises","status":"searched_not_found","declared":false,"platform":"spothopper","acceptedLocations":2,"locationsWithStore":0},{"label":"ezCater","detail":"no ezCater door for this location on the site's pages or in any provider response; ezCater publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"ezcater","acceptedLocations":2,"locationsWithStore":0},{"label":"OpenTable","detail":"no OpenTable door for this location on the site's pages or in any provider response; OpenTable publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"opentable","acceptedLocations":2,"locationsWithStore":0},{"label":"Resy","detail":"no Resy door for this location on the site's pages or in any provider response; Resy publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"resy","acceptedLocations":2,"locationsWithStore":0},{"label":"Tock","detail":"no Tock door for this location on the site's pages or in any provider response; Tock publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"tock","acceptedLocations":2,"locationsWithStore":0},{"label":"SevenRooms","detail":"no SevenRooms door for this location on the site's pages or in any provider response; SevenRooms publishes no premises search we can reach, so its absence here means the site declared no door rather than that the restaurant is not on it","status":"not_declared","declared":false,"platform":"sevenrooms","acceptedLocations":2,"locationsWithStore":0}],"comparisons":null},"basis":"derived","resolver_version":"channel-pricing/1","evidence_id":"channel-pricing:cde1ecaadc50087c1c17a9b0","via":["no channel menu was read for this location"],"about_ref":"self"}]},"publisher_files":{"title":"Publisher Files","facts":[{"label":"Apple app site association","value":"M4P9MTN4SU.info.mta.mymta, V798PRAZQM.info.mta.mymta, VD837YAJWD.info.mta.mymta","basis":"publisher_declared","via":["https://mta.info/.well-known/apple-app-site-association"],"first_observed_at":"2026-10-22T10:16:25.083835+00:00","last_confirmed_at":"2026-10-22T10:16:25.083835+00:00","about_ref":"self","source_surface_ref":"https://mta.info"}]},"organization_relationships":{"title":"Organization relationships","facts":[{"label":"Organization relationship","value":{"kind":"supplier","@type":"OrganizationRelationship","state":"supported","reason":"heading \"For MTA Vendors\" says \"vendors\" (+3); card title \"For MTA Vendors\" says \"vendors\" (+2); card \"For MTA Vendors Insurance Guidelines Vendor Code of Ethics My MTA Vendor Portal\" says \"vendors\" (+1); link text \"My MTA Vendor Portal\" says \"vendor\" 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name","name_witnesses":[{"source_url":"https://www.mta.info/","text":"MTA","rule":"published name","region":null,"heading":""},{"source_url":"","text":"MTA","rule":"accepted location name","region":null,"heading":""},{"source_url":"https://mta.info/","text":"mta.info","rule":"domain","region":null,"heading":""},{"source_url":"https://mta.info/locations","text":"MTA","rule":"page titles","region":null,"heading":""},{"source_url":"https://www.mta.info/","text":"MTA","rule":"site name","region":null,"heading":""},{"source_url":"https://www.facebook.com/MTA.art","text":"mtaart","rule":"social handle","region":null,"heading":""}],"alternatives":[],"site":"https://www.mta.info/","site_basis":"the seed domain's own front door","site_witnesses":[{"source_url":"https://www.mta.info/?node","text":"Home | MTA","rule":"front door","region":null,"heading":""},{"source_url":"https://mta.info","text":"301","rule":"redirect","region":null,"heading":""}],"logo":"https://www.mta.info/themes/custom/bootstrap_mta/favicon.ico","logo_basis":"the site's declared 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