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We’ve seen a 7% increase in monthly marginal profit from direct app and website orders, received overwhelmingly positive feedback from customers, and achieved a remarkable 64.35% growth in average session engagement time. We’re thrilled with the impact and excited about what’s ahead!\n8039268d565f4a8c907878d5cdd3d659369ab729b4dd4e869c65c8c68ad0a15a\nKarim Chaanine\nChief Marketing Officer\nBalance Grille logo\nBalance Grille\nAsian-Fusion Restaurant Chain, 5 stores in Ohio\n“The LoyaltyPlant platform drives results with a feature-rich mobile app and a powerful integrated marketing program that helps the chain stay ahead of the competition.”\nBalance Grille white label restaurant app video cover\nplay video\nPrakash Karamchandani\nCo-Founder of Balance Grille","heading":"Seamless loyalty integration across platform","locator":"line 167","section":"Loyalty Program for Restaurants","source_url":"https://loyaltyplant.com/loyalty-program-for-restaurants/","representation":"visible"},"jobTitle":"Chief Marketing Officer","observedAt":"2026-10-25T20:18:46.641469911Z","relationship":"publisher"}],"jobTitle":"Chief Marketing Officer","witnessIds":["urn:lumitra:person:loyaltyplant.com:4bdc314291be916a"],"fieldSources":{"jobTitle":{"url":"https://loyaltyplant.com/loyalty-program-for-restaurants/","basis":"publisher_declared","format":"Published person (named with a role or their own mailbox on the site)","observedAt":"2026-10-25T20:18:46.641469911Z","relationship":"publisher"}},"roles":[{"source":{"url":"https://loyaltyplant.com/loyalty-program-for-restaurants/","format":"Published person (named with a role or their own mailbox on the site)","published":"","relationship":"publisher"},"observed_at":"2026-10-25T20:18:46.641469+00:00","capacity":"chief marketing officer","title":"Chief Marketing Officer"}]},"basis":"publisher_declared","fact_type":"people.person","schema_version":1,"first_observed_at":"2026-10-25T20:18:46.641469+00:00","last_confirmed_at":"2026-10-25T20:18:46.641469+00:00"},{"label":"Malik Karachiwalla","value":{"@id":"urn:lumitra:person:a35e5a1e-9305-444d-ab79-6b50ddc3fadf","name":"Malik Karachiwalla","@type":"Person","sources":[{"url":"https://loyaltyplant.com/product/","format":"Published person (named with a role or their own mailbox on the site)","evidence":{"text":"tomers with an easy-to-use app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders.\"\n1714138723297\nMalik Karachiwalla\nBusiness Manager\nimage 179\nLoyaltyPlant has truly transformed our restaurant's customer experience. The app combines seamless ordering, a robust loyalty program, and powerful marketing tools that help us drive repeat business and increase customer engagement. 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Get a demo.\nAuthor\nMax D.\nContent Manager","heading":"Not working with us yet?","locator":"line 136","source_url":"https://loyaltyplant.com/blog/2025-in-review-2026-ahead-loyaltyplant/","representation":"visible"},"jobTitle":"Content Manager","published":"2025-12-24","observedAt":"2026-10-25T20:19:39.704829228Z","relationship":"publisher"}],"jobTitle":"Content Manager","roleStatus":"last_seen","witnessIds":["urn:lumitra:person:loyaltyplant.com:b2d81a65f6bfdc2a"],"fieldSources":{"jobTitle":{"url":"https://loyaltyplant.com/blog/2025-in-review-2026-ahead-loyaltyplant/","basis":"publisher_declared","format":"Published person (named with a role or their own mailbox on the site)","published":"2025-12-24","observedAt":"2026-10-25T20:19:39.704829228Z","relationship":"publisher"}},"roles":[{"source":{"url":"https://loyaltyplant.com/blog/2025-in-review-2026-ahead-loyaltyplant/","format":"Published person (named with a role or their own mailbox on the site)","published":"2025-12-24","relationship":"publisher"},"observed_at":"2026-10-25T20:19:39.704829+00:00","capacity":"content manager","title":"Content Manager"}]},"basis":"publisher_declared","fact_type":"people.person","schema_version":1,"first_observed_at":"2026-10-25T20:19:39.704829+00:00","last_confirmed_at":"2026-10-25T20:19:39.704829+00:00"},{"label":"Newton Hoang","value":{"@id":"urn:lumitra:person:f49d4ee8-3eb1-42af-92b5-eb70ddfe9d32","name":"Newton Hoang","@type":"Person","image":"https://loyaltyplant.com/wp-content/uploads/2024/10/57b4f51b-3adc-4944-baab-0822e44e0746.png","titles":[{"url":"https://loyaltyplant.com/demo/","title":"Marketing & IT Director","relationship":"publisher"},{"url":"https://loyaltyplant.com/demo/","title":"Marketing","relationship":"publisher"}],"sources":[{"url":"https://loyaltyplant.com/demo/","format":"Published person (name and role labels)","evidence":{"text":"our clients say\nTroy Oshimo\nDigital Technology Specialist L&L Franchise, Inc.\n\"Highly recommended for businesses seeking a reliable and effective loyalty program LoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. The user-friendly platform is a valuable tool for boosting customer retention and sales.\"\nNewton Hoang\nMarketing & IT Director\n“Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. 52% of app users used the loyalty program at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just lik","heading":"Most popular LoyaltyPlant features","locator":"div.reviews-wrapper","section":"Get a Free Demo","source_url":"https://loyaltyplant.com/demo/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2024-10-21T02:05:56+00:00","observedAt":"2026-10-25T20:19:42.471987729Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:19:42 GMT"},{"url":"https://loyaltyplant.com/food-delivery-app-development/","format":"Published person (name and role labels)","evidence":{"text":"omers with an easy-to-use restaurant mobile app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders.\"\nNewton Hoang\nMarketing & IT Director\nL&L Hawaiian Barbecue\nHawaiian Barbecue, 200+ stores in the USA\n\"Highly recommended for businesses seeking a reliable and effective loyalty program\nLoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. 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The user-friendly platform is a valuable tool for boosting customer retention and sales.\"\nNewton Hoang\nMarketing & IT Director\n“Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. 52% of app users used the loyalty program at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just lik","heading":"24/7 Customer Support","locator":"div.reviews-wrapper","section":"Take your Coffee Shop loyalty program to new heights with us","source_url":"https://loyaltyplant.com/loyalty-program-for-coffee-shops/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2025-01-27T03:22:31+00:00","observedAt":"2026-10-25T20:19:35.712348391Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:19:35 GMT"},{"url":"https://loyaltyplant.com/loyalty-program-for-my-restaurant/","format":"Published person (name and role labels)","evidence":{"text":"has allowed us to direct communication, customize, incentivize and measure the effectiveness of specific campaigns and incentives within our target demographic. Having in-app ordering directly connected to loyalty has allowed us to engage directly with the individual buyer. 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And the seamless integration with our POS system ensured orders placed through","heading":"Users love our apps","locator":"div.reviews-wrapper","section":"Loyalty App & Website for your restaurant","source_url":"https://loyaltyplant.com/loyalty-program-for-my-restaurant/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2025-05-27T14:47:20+00:00","observedAt":"2026-10-25T20:19:20.225045025Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:19:23 GMT"},{"url":"https://loyaltyplant.com/loyalty-program-for-pizza-chains/","format":"Published person (name and role labels)","evidence":{"text":"our clients say\nTroy Oshimo\nDigital Technology Specialist L&L Franchise, Inc.\n\"Highly recommended for businesses seeking a reliable and effective loyalty program LoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. The user-friendly platform is a valuable tool for boosting customer retention and sales.\"\nNewton Hoang\nMarketing & IT Director\n“Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. 52% of app users used the loyalty program at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. 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And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders.\"\nNewton Hoang\nMarketing & IT Director\nL&L Hawaiian Barbecue\nHawaiian Barbecue, 200+ stores in the USA\n\"Highly recommended for businesses seeking a reliable and effective loyalty program\nLoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. The user-friendly platform is a valuable tool for boosting customer retention a","heading":"Seamless loyalty integration across platform","locator":"div.elementor-widget-container","section":"Loyalty Program for Restaurants","source_url":"https://loyaltyplant.com/loyalty-program-for-restaurants/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2025-05-13T10:19:19+00:00","observedAt":"2026-10-25T20:18:46.641469911Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:18:46 GMT"},{"url":"https://loyaltyplant.com/mobile-app-for-my-restaurant/","format":"Published person (name and role labels)","evidence":{"text":"has allowed us to direct communication, customize, incentivize and measure the effectiveness of specific campaigns and incentives within our target demographic. Having in-app ordering directly connected to loyalty has allowed us to engage directly with the individual buyer. We are able to better measure the results of loyalty connecting to the incentives and the engagement with each buyer.”\nNewton Hoang\nMarketing & IT Director\n\"Thanks to LoyaltyPlant, we provided our customers with an easy-to-use app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through","heading":"Users love our apps","locator":"div.reviews-wrapper","section":"Mobile App & Website for Your Restaurant","source_url":"https://loyaltyplant.com/mobile-app-for-my-restaurant/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2024-05-11T15:12:30+00:00","observedAt":"2026-10-25T20:19:37.295470742Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:19:37 GMT"},{"url":"https://loyaltyplant.com/mobile-app-for-restaurants/","format":"Published person (name and role labels)","evidence":{"text":"omers with an easy-to-use restaurant mobile app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders.\"\nNewton Hoang\nMarketing & IT Director\nL&L Hawaiian Barbecue\nHawaiian Barbecue, 200+ stores in the USA\n\"Highly recommended for businesses seeking a reliable and effective loyalty program\nLoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. The user-friendly platform is a valuable tool for boosting customer retention a","heading":"All the tools you need for a restaurant mobile app","locator":"div.elementor-widget-container","section":"Mobile App for Restaurant","source_url":"https://loyaltyplant.com/mobile-app-for-restaurants/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2025-05-27T14:51:13+00:00","observedAt":"2026-10-25T20:18:47.394112615Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:18:47 GMT"},{"url":"https://loyaltyplant.com/online-ordering/","format":"Published person (name and role labels)","evidence":{"text":"provided our customers with an easy-to-use app that hit the ground running after launch. With the app’s built-in loyalty program, 52 percent of users used the app at least twice a month. The CRM feature allowed us to gain a better understanding of our customers. And the seamless integration with our POS system ensured orders placed through the app were processed just like in-store orders.\"\nNewton Hoang\nMarketing & IT Director\nSumo Sushi\nJapanese Chain Restaurant, 8+ stores in the Middle East\n“We are huge fans of running an effective loyalty program. It has allowed us to direct communication, customize, incentivize and measure the effectiveness of specific campaigns and incentives within our target demographic.\nHaving in-app ordering directly connected to loyalty has allowed us to engage d","heading":"Everything your restaurant needs to sell online","locator":"div.elementor-widget-container","section":"Online Ordering for Restaurants","source_url":"https://loyaltyplant.com/online-ordering/","representation":"visible"},"jobTitle":"Marketing & IT Director","modified":"2025-03-20T10:00:32+00:00","observedAt":"2026-10-25T20:19:37.295554137Z","relationship":"publisher","httpLastModified":"Sun, 25 Oct 2026 20:19:37 GMT"},{"url":"https://loyaltyplant.com/pl/aplikacja-mobilna-dla-restauracji/","format":"Published person (name and role labels)","evidence":{"text":"cji jesteśmy w stanie lepiej mierzyć wyniki lojalności w połączeniu z zachętami i zaangażowaniem każdego kupującego\nDarami Coulter\nGlobalny menedżer ds. marketingu i komunikacji Sumo Sushi & Bento\n7 Leaves Cafe\nBubble Tea Chain, 40+ stores in the USA\nDzięki LoyaltyPlant zapewniliśmy naszym klientom łatwą w użyciu aplikację mobilną dla restauracji, która od razu po uruchomieniu zaczęła działać. 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Dzięki wbudowanemu programowi lojalnościowemu i rozwiązaniom marketingu dla restauracji, 52 procent użytkowników korzystało z aplikacji co najmniej dwa razy w miesiącu. Funkcja CRM pozwoliła nam lepiej zrozumieć naszych klientów, a płynna integracja z naszym systemem POS zapewniła, że zamówienia złożone za pośrednictwem aplikacji były przetwarzane tak samo, jak zamówienia w sklepie\nNewton Hoang\nMarketing & IT Director\nSumo Sushi\nJapanese Chain Restaurant, 8+ stores in the Middle East\nJesteśmy wielkimi fanami prowadzenia skutecznego programu lojalnościowego w ramach marketingu dla restauracji. Pozwoliło nam to ukierunkować komunikację, dostosować, motywować i mierzyć skuteczność określonych kampanii i zachęt w naszej docelowej grupie demograficznej. 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Jesteśmy w stanie lepiej mierzyć wyniki lojalności w połączeniu z zachętami i zaangażowaniem każdego kupującego.”\nDarami Coulter\nGlobalny menedżer ds. marketingu i komunikacji Sumo Sushi & Bento\n7 Leaves Cafe\nBubble Tea Chain, Ponad 40 lokalizacji w Kalifornii, USA\n„Dzięki LoyaltyPlant zapewniliśmy naszym klientom łatwą w użyciu aplikację, która od razu po uruchomieniu zaczęła działać. Dzięki wbudowanemu programowi lojalnościowemu 52 procent użytkowników korzystało z aplikacji co najmniej dwa razy w miesiącu. Funkcja CRM pozwoliła nam lepiej zrozumieć naszych klientów. 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We credit our restaurant partners for working alongside us to come up with innovative ways to communicate with and reach customers!\nWe wish everybody a wonderful holiday season!🎄\nAuthor\nOlga P.\nContent Manager\nFelicia Laluki is the Content Editor who joined the team in June 2022 after three years as a Marketer in the restaurant industry. Before that, she was a Chef working hand in hand with Michelin-star chefs in the United Kingdom.\nFollow","locator":"line 39","source_url":"https://loyaltyplant.com/blog/looking-back-at-2021-thank-you-to-our-customers-and-partners/","representation":"visible"},"jobTitle":"Content Manager","published":"2021-12-23","observedAt":"2026-10-25T20:19:02.258325116Z","relationship":"publisher"}],"jobTitle":"Content Manager","roleStatus":"last_seen","witnessIds":["urn:lumitra:person:loyaltyplant.com:89d4d688f323eafa"],"fieldSources":{"jobTitle":{"url":"https://loyaltyplant.com/blog/looking-back-at-2021-thank-you-to-our-customers-and-partners/","basis":"publisher_declared","format":"Published person (named with a role or their own mailbox on the site)","published":"2021-12-23","observedAt":"2026-10-25T20:19:02.258325116Z","relationship":"publisher"}},"roles":[{"source":{"url":"https://loyaltyplant.com/blog/looking-back-at-2021-thank-you-to-our-customers-and-partners/","format":"Published person (named with a role or their own mailbox on the site)","published":"2021-12-23","relationship":"publisher"},"observed_at":"2026-10-25T20:19:02.258325+00:00","capacity":"content manager","title":"Content Manager"}]},"basis":"publisher_declared","fact_type":"people.person","schema_version":1,"first_observed_at":"2026-10-25T20:19:02.258325+00:00","last_confirmed_at":"2026-10-25T20:19:02.258325+00:00"},{"label":"Troy Oshimo","value":{"@id":"urn:lumitra:person:c0b307b7-daed-4656-a817-51b96cab7d11","name":"Troy Oshimo","@type":"Person","sources":[{"url":"https://loyaltyplant.com/loyalty-program-for-restaurants/","format":"Published person (named with a role or their own mailbox on the site)","evidence":{"text":"logo\nL&L Hawaiian Barbecue\nHawaiian Barbecue, 200+ stores in the USA\n\"Highly recommended for businesses seeking a reliable and effective loyalty program\nLoyaltyPlant’s solutions are innovative, tailored to enhance customer engagement and loyalty, and integrate seamlessly with existing systems. The user-friendly platform is a valuable tool for boosting customer retention and sales.\"\nDSC00350\nTroy Oshimo\nDigital Engagement Manager | L&L Hawaiian Barbecue\nSet to\nlaunch?\nLet's dive in!\nGet a Free Consultation with our Product\nexpert. With our ten years of experience helping\nover 600 brands in 20 countries, you're in safe\nhands. 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Find your nearest Cousins Maine Lobster restaurant or truck and treat yourself today!\n\nGIVE FEEDBACK\n\nSubmit your feedback and let us know how we're doing.\n\n\nAt Cousins Maine Lobster we bring authentic Maine Lobster to unique neighborhoods across the U.S. by way of our food trucks and brick & mortar restaurants.  We stay close to the source, proudly serving wild-caught premium lobster from Maine, accompanied by our Downeast Maine hospitality.  Food as unique as the place it comes from, and authentic as the people who harvest it - that's what we're about.  We look forward to serving you!","basis":"external_source","via":["https://itunes.apple.com/lookup?id=1383297740"],"about_ref":"relationship:13b3bdcc-454a-46c8-86b5-5769d3be0ae0","source_surface_ref":"https://itunes.apple.com"},{"label":"Apple app release notes (current version)","value":"We introduce several interface improvements - your experience with the app will be better than ever! 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Be sure to download our app, refer your friends, and show your loyalty card at your next purchase to start earning! \n\nORDER AND PAY VIA THE APP\n\nWe're making Maine Lobster easy!  Order ahead, pay directly on your phone, avoid the lines, and pick up your order at our truck pick up windows or our restaurant front of house.\n\nLOYALTY REWARDS\n\nEarn points for every order and redeem those points for free food!  Orders placed directly in our app will accrue points automatically.  If you order in person, simply present your in-app loyalty card to our cashier at time of purchase.\n\nNEWS & CUSTOMIZED OFFERS\n\nBe the first to get the latest news and receive custom offers just for using the Cousins Maine Lobster app and being part of our family.\n\nFIND YOUR FAVORITE TRUCK OR RESTAURANT\n\nWe're bringing Maine Lobster to your neighborhood!  Find your nearest Cousins Maine Lobster restaurant or truck and treat yourself today!\n\nGIVE FEEDBACK\n\nSubmit your feedback and let us know how we're doing.\n\n\nAt Cousins Maine Lobster we bring authentic Maine Lobster to unique neighborhoods across the U.S. by way of our food trucks and brick & mortar restaurants.  We stay close to the source, proudly serving wild-caught premium lobster from Maine, accompanied by our Downeast Maine hospitality.  Food as unique as the place it comes from, and authentic as the people who harvest it - that's what we're about.  We look forward to serving you!","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.cousinsmainelobster&hl=en&gl=US"],"about_ref":"relationship:cc636a28-ec9e-409f-a126-6e299411a68b","source_surface_ref":"https://play.google.com"},{"label":"Google Play app declared by this site","value":"https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.cousinsmainelobster","basis":"publisher_declared","via":["https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.cousinsmainelobster"],"about_ref":"relationship:cc636a28-ec9e-409f-a126-6e299411a68b","source_surface_ref":"https://play.google.com"},{"label":"Google Play app","value":"KFC Ukraine","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.kfcukraine&hl=en&gl=US"],"about_ref":"relationship:4806f812-ee7a-48bc-bf2f-87584860a686","source_surface_ref":"https://play.google.com"},{"label":"Google Play app 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Play app description","value":"Our app is all about making your KFC experience even more finger-lickin’ good! Here’s what’s waiting for you:\n-Order fast, earn big. Craving our world-famous chicken? Order through the app, pick it up when it suits you, and score points with every bite. The more you order, the more good rewards you’ll get. \n-Stay in the loop for the latest deals. We’re always cooking up something special, so keep an eye on the app for exclusive promos and deals made just for you.\n-Bring your friends and feast on more. Love our chicken? So will your friends! Invite them to the KFC Ukraine app, and you can rack up extra bonus points. More friends, more chicken—now that’s how you do it!\nGot feedback? We’re all ears! Share your thoughts right in the app. We’re always looking for ways to make your next KFC order even better.\nSee you in the app!\n\n\nFrom 11 herbs and spices to 150 countries, we’ve come a long way since our humble beginnings. Starting with the Colonel’s iconic recipe, we’ve grown from one small kitchen into over 30,000 restaurants worldwide. But no matter where you find us, one thing never changes: our commitment to that same legendary taste that made us famous. Just like the Colonel, we do chicken the right way—freshly prepared by hand every day, using only the best ingredients.\n\nWe stay true to our roots, but we’re also serving up modern convenience. Now, you can enjoy the finger-lickin’ good taste you crave, anytime, anywhere, with our easy-to-use mobile app.\n\nThe world’s favorite chicken is just a click away – get ready to dig in!","basis":"external_source","via":["https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.kfcukraine&hl=en&gl=US"],"about_ref":"relationship:4806f812-ee7a-48bc-bf2f-87584860a686","source_surface_ref":"https://play.google.com"},{"label":"Google Play app declared by this site","value":"https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.kfcukraine","basis":"publisher_declared","via":["https://play.google.com/store/apps/details?id=com.loyaltyplant.partner.kfcukraine"],"about_ref":"relationship:4806f812-ee7a-48bc-bf2f-87584860a686","source_surface_ref":"https://play.google.com"}]},"feeds":{"title":"Feeds","facts":[]},"github":{"title":"GitHub","facts":[]},"sec_edgar":{"title":"SEC EDGAR","facts":[]},"litigation":{"title":"Litigation","facts":[]},"trademarks":{"title":"Trademarks","facts":[]},"federal_awards":{"title":"Federal Awards","facts":[]},"legal_entities":{"title":"Legal Entities","facts":[]},"channel_pricing":{"title":"Channel pricing","facts":[]},"publisher_files":{"title":"Publisher Files","facts":[]},"organization_relationships":{"title":"Organization relationships","facts":[{"label":"Organization statement","value":{"kind":"supplier","@type":"OrganizationStatement","state":"candidate","reason":"paragraph \"A major area of progress was our POS integration framework. We significantly upg\" says \"vendor\" (+1); paragraph \"In parallel, we reworked the API and integration flows for self-service kiosks.\" says \"vendors\" (+1)","support":2,"evidence":[{"kind":"supplier","text":"In 2025, we continued expanding and strengthening LoyaltyPlant’s integration ecosystem, improving existing integrations and adding new ones across POS systems, self-service kiosks, payment providers, and courier services. Our focus was on real-world operational reliability – ensuring integrations remain stable, predictable, and scalable in high-load, multi-location environments.\nA major area of progress was our POS integration framework. We significantly upgraded and standardized our APIs, making it easier for any POS vendor to integrate with LoyaltyPlant. With clearer documentation, improved data models, and more robust event flows, POS partners can now build and maintain integrations faster, with less custom effort and fewer edge cases.\nIn parallel, we reworked the API and integration flows for self-service kiosks. By introducing ready-to-use tools and clearer integration logic, kiosk vendors can now seamlessly embed LoyaltyPlant’s loyalty mechanics into their solutions – enabling unified loyalty experiences across in-app, in-store, and kiosk journeys using a single platform.\nBusiness impact: Faster and more predictable integrations, lower integration overhead for partners, and a","heading":"9️⃣ Connected restaurant ecosystem","section":"2025 in Review, 2026 Ahead: How LoyaltyPlant Is Redefining Restaurant Customer Engagement","source_url":"https://loyaltyplant.com/blog/2025-in-review-2026-ahead-loyaltyplant/"}],"state_reason":"only its paragraphs state it; no heading or section above them does"},"basis":"publisher_declared","via":["https://loyaltyplant.com/blog/2025-in-review-2026-ahead-loyaltyplant/"],"last_confirmed_at":"2026-10-25T20:19:39.704829+00:00","about_ref":"self","source_surface_ref":"https://loyaltyplant.com"},{"label":"Organization statement","value":{"kind":"supplier","@type":"OrganizationStatement","state":"candidate","reason":"paragraph \"Numeric id of the establishment this call targets. This is LoyaltyPlant's outlet\" says \"vendor\" (+1); paragraph \"Authentication token. For all Digital Ordering API calls this is the lowercase S\" says \"vendor\" (+1)","support":2,"evidence":[{"kind":"supplier","text":"Numeric id of the establishment this call targets. This is LoyaltyPlant's outlet id, not yours: LoyaltyPlant assigns it and gives it to you during onboarding. Resolve it to the correct venue/menu/configuration on your side. Sent on every LoyaltyPlant→vendor call and on the status webhook.\nAuthentication token. For all Digital Ordering API calls this is the lowercase SHA-256 hex of the shared API key for the outlet ( SHA256-hex(apiKey) ), compared case-insensitively. On LoyaltyPlant→vendor requests, validate it against the key you hold for the SalesOutletId ; on the order-status webhook you send the same hashed token. 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Example: \"a3f5...e1\" (64 lowercase hex chars).","heading":"header Parameters","section":"Get menu revision","source_url":"https://dev.loyaltyplant.com/digital-ordering/api/"}],"state_reason":"only its paragraphs state it; no heading or section above them does"},"basis":"publisher_declared","via":["https://dev.loyaltyplant.com/digital-ordering/api/"],"last_confirmed_at":"2026-10-25T20:20:39.999145+00:00","about_ref":"self","source_surface_ref":"https://dev.loyaltyplant.com"},{"label":"Organization statement","value":{"kind":"supplier","@type":"OrganizationStatement","state":"candidate","reason":"paragraph \"Numeric id of the establishment this call targets. This is LoyaltyPlant's outlet\" says \"vendor\" (+1); paragraph \"Authentication token. For all Digital Ordering API calls this is the lowercase S\" says \"vendor\" (+1)","support":2,"evidence":[{"kind":"supplier","text":"Numeric id of the establishment this call targets. This is LoyaltyPlant's outlet id, not yours: LoyaltyPlant assigns it and gives it to you during onboarding. Resolve it to the correct venue/menu/configuration on your side. Sent on every LoyaltyPlant→vendor call and on the status webhook.\nAuthentication token. For all Digital Ordering API calls this is the lowercase SHA-256 hex of the shared API key for the outlet ( SHA256-hex(apiKey) ), compared case-insensitively. On LoyaltyPlant→vendor requests, validate it against the key you hold for the SalesOutletId ; on the order-status webhook you send the same hashed token. Example: \"a3f5...e1\" (64 lowercase hex chars).\nLoyaltyPlant's base URL for the order-status webhook callback. Sent by LoyaltyPlant on every createOrder call. 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publishes the app; neither is thereby the restaurant's owner","a menu that names a producer names it; it is not a supply contract, a volume or an exclusivity","a mail or DMARC service domain in DNS is a technical service relationship, not an affiliation","a group the site says it is part of is a public affiliation; the equity chain and buying rights are separate questions","an organization that posts the openings, sells the app or holds a program account shares services with the business; that is not affiliation or ownership","a supplier or charitable partner the site's own page names and links is the publisher's statement; it is not a contract, a volume, an exclusivity or a gift amount"]},"identity_revision":1,"identity_changed_at":"2026-10-25T20:22:05.607787+00:00","business_identity_id":"257603ef-acce-469a-b591-384fe7d6d840","href":"/company-intelligence/loyaltyplant.com","restaurant_locations":{"schema_version":3,"status":"partial","observed_at":"2026-10-25T20:22:05.607787Z","reasons":["12 of the site's own location pages answered without premises","provider frontier remains incomplete (ubereats validation_incomplete 1)","2 location candidates remain unresolved","first-party addresses were observed but no restaurant was accepted; restaurant identity or premises remain unconfirmed"]},"resources":{"locations":{"persisted_count":0,"collection_status":"partial","api_path":"/v1/public/company-intelligence/loyaltyplant.com/locations","map_api_path":"/v1/public/company-intelligence/loyaltyplant.com/locations/map"},"people":{"persisted_count":8,"collection_status":"partial","api_path":"/v1/public/company-intelligence/loyaltyplant.com/people"}}}