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AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.\n\nFounded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.\n\nWe’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.\n\nLocation & work mode\n\nLinear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.\n\nWhat you'll do\n\nDevelop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback\n\nBecome a product expert and help customers use Linear to drive business outcomes\n\nDrive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts\n\nBe the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product\n\nWhat we're looking for\n\n5+ years relevant work experience in a technical customer-facing role\n\nSaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment\n\nStrong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively\n\nExcellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively\n\nPrevious experience working with product + engineering teams and/or developer tools is preferred\n\nWhat we offer\n\nInteresting and challenging work\n\nWork-life balance\n\nCompetitive salary and equity\n\nEmployee-friendly equity terms (early exercise, extended exercise)\n\nStipend to set up your home office\n\nPaid lunch and coffee during workdays\n\nWork remotely, no commuting to the office\n\nPaid co-working space/desk at an office\n\nHealth, dental, and vision insurance (US)\n\nRegular team events and offsites\n\n5 weeks of paid vacation\n\n4 months of paid parental leave\n\nLearn how we think and work:\n\nA story about our mission: Read Me\n\nOur hiring process: How we hire at Linear\n\nBuilding our way: Announcing our Series C\n\nSequoia Capital Spotlight: Designing for the Developers\n\nBuilding our teams: Why and how we do work trials at Linear\n\nA video series: Conversations on Quality\n\nOur recent tender offer: Sharing Linear’s growth with the people building it\n\nLinear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.\n\nA note on recruitment fraud: all official Linear hiring communication comes from an @ linear.app email address, and all open roles are listed at linear.app/careers . We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app ."},"basis":"publisher_declared","via":["https://linear.app/careers/370d9605-f02f-44f9-97fa-ebf769bed93d","Published person (name and role labels)"],"first_observed_at":"2026-09-10T14:59:46.865500+00:00","last_confirmed_at":"2026-09-10T14:59:46.865500+00:00"},{"label":"Grouping ⁠","value":{"name":"Grouping ⁠","@type":"Person","image":"https://webassets.linear.app/images/ornj730p/production/9723099db6c7913608fcdc59be40a27a33e528a4-1203x939.png","sources":[{"url":"https://linear.app/docs/display-options","format":"Published person (name and role labels)","jobTitle":"Group projects or initiatives by properties such as lead, member, status, health, start date, and target date. In project views, you can also group by initiative.","observedAt":"2026-09-10T15:00:11.097129002Z"}],"jobTitle":"Group projects or initiatives by properties such as lead, member, status, health, start date, and target date. 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AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.\n\nFounded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.\n\nWe’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. 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The software provides all sorts of suppor… (truncated)","published_at":"2025-10-22T16:33:34Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-10-22T16:33:34+00:00","last_confirmed_at":"2025-10-22T16:33:34+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/linear-liquid-glass","title":"A Linear spin on Liquid Glass","summary":"Earlier this year, we were ready to redesign our mobile app. The original version had served us well, but it was built with a narrow use case foremost in mind: individual contributors engaging with issues. A year later, Linear is the product development platform of choice for larger, more complex organizations, and the app wasn’t serving everyone equally well. In particular, executives and managers want an overview of what’s happening across their teams and the existing structure, o… (truncated)","published_at":"2025-10-21T16:32:42Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-10-21T16:32:42+00:00","last_confirmed_at":"2025-10-21T16:32:42+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/dashboards-best-practices","title":"Best practices for designing Linear Dashboards","summary":"Dashboards let you combine data from different Linear sources into a single view, whether that’s monitoring operational health, keeping tabs on team workflows, or reporting on how resources are being spent across initiatives. Teams have created thousands of dashboards since we launched them in July, with especially strong uptake among enterprise customers: more than half of enterprise workspaces now use at least one. Dashboards are modular and customizable, with insights shown as ch… (truncated)","published_at":"2025-10-07T13:09:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-10-07T13:09:00+00:00","last_confirmed_at":"2025-10-07T13:09:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/zero-bugs-policy","title":"Why we committed to a zero-bugs policy","summary":"When we tell people that Linear maintains a zero-bug policy a common response is disbelief. It may sound like a ridiculous approach, but we do it because no other way makes sense. The zero-bug stance means that we address bugs immediately, with the exact number of days depending on the severity: low-priority bugs need to be addressed within 7 days, high-priority bugs within 2. We formalized this approach two years ago. The impetus was actually a bug in a popular consumer app that I… (truncated)","published_at":"2025-09-24T13:18:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-09-24T13:18:00+00:00","last_confirmed_at":"2025-09-24T13:18:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/commure-dashboards","title":"How Commure uses Dashboards to track performance and guide planning","summary":"As teams grow, the surface area of their work expands. This makes it harder for leaders at every level of an organization to plan on both short- and long-term timescales. It’s easy to lose track of what’s happening day to day, and just as easy to miss slow-growing trends until they’ve already caused problems. We built Dashboards in Linear to help with that. They let you bring together multiple insights in a single place so you can see where things stand and step in early when someth… (truncated)","published_at":"2025-09-10T18:05:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-09-10T18:05:00+00:00","last_confirmed_at":"2025-09-10T18:05:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-built-triage-intelligence","title":"How we built Triage Intelligence","summary":"To provide genuinely helpful signals for product decisions, a backlog needs to be well-organized, with similar issues grouped together and labels applied consistently. But organizing a backlog has historically been manual work that doesn’t scale. It tends to depend on the institutional knowledge of a few people who aggregate and classify incoming issues. Last month we launched Triage Intelligence to help product teams handle incoming issues and put them in the right place in the bac… (truncated)","published_at":"2025-09-03T14:03:36Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-09-03T14:03:36+00:00","last_confirmed_at":"2025-09-03T14:03:36+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer","title":"Giving our team liquidity through Linear’s first tender offer","summary":"As part of our Series C, we completed a tender offer that gave current and former teammates the opportunity to sell a portion of their vested options at a $1.25B valuation, the same price offered to our investors. From the beginning, we’ve tried to design Linear’s equity program to be as employee-friendly as possible. That comes from my firsthand experience at previous startups, where I had to exercise options within 90 days and then hold shares indefinitely with almost no flexibili… (truncated)","published_at":"2025-08-27T14:00:11Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-08-27T14:00:11+00:00","last_confirmed_at":"2025-08-27T14:00:11+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-cursor-integrated-with-linear-for-agents","title":"How Cursor integrated with Linear for Agents","summary":"Over the last few years, powerful new tools have emerged for software development. They’ve delivered big gains on their own, and one of the most important productivity levers now is making them work closely together. That’s why today we're announcing a new Cursor integration for Linear, letting you assign issues directly to Cursor agents the same way you already assign issues to teammates. Many teams already use both Linear and Cursor, and this integration ties them together at the… (truncated)","published_at":"2025-08-21T14:46:30Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-08-21T14:46:30+00:00","last_confirmed_at":"2025-08-21T14:46:30+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/quality-wednesdays","title":"Quality Wednesdays: How we trained our team to see what doesn’t work","summary":"In early 2023 at an offsite in Tenerife, our European engineering team did a series of exercises that ended up changing the way we work. The first was a test of sorts. I showed the team a short screen recording of a small part of the Linear app: a series of three buttons, each illuminating when the mouse hovered over them and going dark when the mouse moved away. I asked the team if they could tell what was wrong with the interactions. Even after watching it a few times, no one coul… (truncated)","published_at":"2025-08-13T14:41:47Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-08-13T14:41:47+00:00","last_confirmed_at":"2025-08-13T14:41:47+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/our-approach-to-building-the-agent-interaction-sdk","title":"Our approach to building the Agent Interaction SDK ","summary":"By late last year it was clear that agents were improving rapidly. People were tweeting about them, prototyping with them, and sharing demos of newly derived, end-to-end agentic workflows. It seemed obvious that they were going to fundamentally change the way products are built. Instead of spending most of their time writing code, product teams were poised to reorient themselves around managing context and reviewing outputs. We recognized that Linear was a good fit to become the orc… (truncated)","published_at":"2025-08-01T15:12:19Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-08-01T15:12:19+00:00","last_confirmed_at":"2025-08-01T15:12:19+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/mercury-linear-ai-agents","title":"Inside Mercury’s six-month journey building with AI agents","summary":"This past March, Mercury held an internal hackathon and Matt Russell knew exactly what he wanted to work on. Russell, a staff engineer at the seven-year-old financial technology company, was aware that coding agents were advancing rapidly and he wanted to see what they could do for Mercury. He and his hackathon team created a tool that allowed them to assign issues in Linear to third-party agents, which would return a pull request for engineers to review like any other PR. Almost im… (truncated)","published_at":"2025-07-16T13:19:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-07-16T13:19:00+00:00","last_confirmed_at":"2025-07-16T13:19:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/building-our-way","title":"Building our way: Announcing our Series C ","summary":"Six years, our way I do want to take this opportunity to say that I’m proud of how far Linear has come. And how we’ve gotten here. For the last six years we’ve been able to build our way, with quality and purpose. We haven’t sacrificed what we care about. I believe that building companies is a kind of craft. You’re creating something one of a kind. It’s shaped by a very specific group of people, in a very specific moment in time. You can never really replicate that or manufacture it… (truncated)","published_at":"2025-06-10T12:40:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-06-10T12:40:00+00:00","last_confirmed_at":"2025-06-10T12:40:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/why-is-quality-so-rare","title":"Why is quality so rare?","summary":"The modern world has made huge advances in knowledge, technology, and skill. We can build faster than ever. We know more than ever. Yet quality still feels so rare. So many things feel unfinished, broken, or forgettable – why? That’s the question I've been trying to answer, almost my whole life. I remember as a kid, seeing bikes at the store, some of them just felt wrong. I couldn’t understand why someone would go through the effort of making something and not make it beautiful. Lat… (truncated)","published_at":"2025-05-27T17:45:53Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-05-27T17:45:53+00:00","last_confirmed_at":"2025-05-27T17:45:53+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/design-for-the-ai-age","title":"Design for the AI age","summary":"For decades, interfaces have guided users along predefined roads. Think files and folders, buttons and menus, screens and flows. These familiar structures organize information and provide the comfort of knowing where you are and what's possible.","published_at":"2025-04-07T17:41:37Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-04-07T17:41:37+00:00","last_confirmed_at":"2025-04-07T17:41:37+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/building-what-customers-need","title":"Building what customers need, not just what they ask for","summary":"Steve Jobs famously said customers don't know what they want until you show it to them. Henry Ford quipped that people would have asked for faster horses, not automobiles. Yet at Linear, we just built a feature specifically designed to collect customer requests. Seems contradictory, right? It's not. Here's why. The feedback paradox Product teams face a fundamental tension. Build only what customers ask for and risk mediocrity. Ignore feedback entirely and risk irrelevance. Every pro… (truncated)","published_at":"2025-03-04T12:14:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-03-04T12:14:00+00:00","last_confirmed_at":"2025-03-04T12:14:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/the-profitable-startup","title":"The profitable startup","summary":"For years, startups have been taught to prioritize growth over everything else. Profitability was seen as unambitious or even wrong – something to worry about when you hit scale. Why focus on profits when money and valuations were easy to come by? But that thinking was always flawed. Profitability isn't unambitious; it's controlling your own destiny. It means you don't have to rely on investors for survival. It means you can focus on your unaltered vision and mission. And it means y… (truncated)","published_at":"2025-02-21T16:46:55Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2025-02-21T16:46:55+00:00","last_confirmed_at":"2025-02-21T16:46:55+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/why-and-how-scale-migrated-to-linear","title":"Why and how Scale migrated to Linear","summary":"Scale AI is laying the foundation for AI innovation, serving as the hub for building, deploying, and evaluating AI. As the company grew, it needed a project management tool to grow with it. Product and engineering leaders banded together to propose Linear and launch it across the organization, seeing an immediate impact. In the rapidly changing space of AI, Scale has evolved and grown to lead the space. As the company expanded, adding hundreds of new employees, their existing projec… (truncated)","published_at":"2024-11-15T17:00:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-11-15T17:00:00+00:00","last_confirmed_at":"2024-11-15T17:00:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/simplifying-support-at-scale-how-pleo-uses-linear-asks","title":"Simplifying support at scale: How Pleo uses Linear Asks","summary":"The switch to Linear Asks Why did you switch to Linear Asks from your previous internal request tool? Our existing tool HALP was shutting down and we were looking for another tool to manage internal requests. HALP had worked well for us when we started using it; we had around 300 employees at the time. Unfortunately, HALP was acquired by Atlassian. We could tell almost immediately that their product was slowing down–there were no new features coming and we heard silence from their t… (truncated)","published_at":"2024-11-11T14:24:36Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-11-11T14:24:36+00:00","last_confirmed_at":"2024-11-11T14:24:36+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-built-multi-region-support-for-linear","title":"How we built multi-region support for Linear","summary":"Linear now supports hosting workspace data in Europe. In this post, we outline why we decided to support multiple regions and how we tackled the project.","published_at":"2024-05-23T14:14:06Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-05-23T14:14:06+00:00","last_confirmed_at":"2024-05-23T14:14:06+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-redesigned-the-linear-ui","title":"How we redesigned the Linear UI (part Ⅱ)","summary":"Introducing a more cohesive, timeless UI Our environment plays an important role in the success of our projects. Among all the variables that compose our environment, the tooling we choose has a profound impact on the work we do, and, in the best case scenario, becomes a standard for how we build products. This is why we put so much care into even the tiniest details in Linear. Today, we are revealing the result of many weeks of work redesigning Linear’s interface. We’ve adjusted th… (truncated)","published_at":"2024-03-28T19:18:53Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-03-28T19:18:53+00:00","last_confirmed_at":"2024-03-28T19:18:53+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/a-design-reset","title":"A design reset (part I) ","summary":"No software design is truly timeless. We often hesitate to do product redesigns, even when we probably need one. I've been part of these projects several times in my career as a designer and it’s never been something easy to pull off.","published_at":"2024-03-27T15:28:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-03-27T15:28:00+00:00","last_confirmed_at":"2024-03-27T15:28:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/rethinking-the-startup-mvp-building-a-competitive-product","title":"Rethinking the startup MVP: Building a competitive product","summary":"Today's startup MVP is about iterating early to build the highest quality competitor to an existing idea, not validating a novel one. This journey involves refining early ideas to compete in an existing market, narrowing the target audience, strategically using a waitlist for feedback, and recognizing indicators of early product-market fit.","published_at":"2024-02-28T20:26:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-02-28T20:26:00+00:00","last_confirmed_at":"2024-02-28T20:26:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/descript-internal-guide-for-using-linear","title":"Descript’s internal guide for using Linear as your work operating system","summary":"Linear is a critical internal tool for Descript’s EPD and business teams. The guide includes a breakdown of tips for mastering keyboard shortcuts, integrating Slack messages with Linear, using Raycast for quick issue capture, and customizing Linear for focused task management.","published_at":"2024-01-31T22:04:03Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-01-31T22:04:03+00:00","last_confirmed_at":"2024-01-31T22:04:03+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/linear-incident-on-jan-24th-2024","title":"Post mortem on Linear incident from Jan 24th, 2024","summary":"Details on the cause of our January 24 temporary data loss incident and learnings to prevent future outages","published_at":"2024-01-30T15:15:09Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2024-01-30T15:15:09+00:00","last_confirmed_at":"2024-01-30T15:15:09+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/why-and-how-we-do-work-trials-at-linear","title":"Why and how we do work trials at Linear","summary":"Learn why and how Linear uses paid work trials to evaluate candidates' skills, judgment, and fit within a startup environment.","published_at":"2023-12-13T18:00:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-12-13T18:00:00+00:00","last_confirmed_at":"2023-12-13T18:00:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/using-ai-to-detect-similar-issues","title":"Using AI to detect similar issues","summary":"Learn how our AI-powered Similar Issues feature can helps manage duplicate issues and backlog in large team workflows.","published_at":"2023-11-29T15:10:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-11-29T15:10:00+00:00","last_confirmed_at":"2023-11-29T15:10:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/planning-for-unplanned-work","title":"Planning for unplanned work","summary":"Intro There are two types of work.
 Planned work and unplanned work. Planned work are tasks and activities that have been organized and scheduled in advance. This type of work typically happens in projects that tie into roadmaps and larger company goals. Because the work has been planned before, you know what you're trying to do, who's going to work on it, and when they will get started. Unplanned work, on the other hand, are issues and emergencies that appear suddenly and seemingly… (truncated)","published_at":"2023-11-16T16:34:49Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-11-16T16:34:49+00:00","last_confirmed_at":"2023-11-16T16:34:49+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-run-projects-at-linear","title":"How we run projects at Linear","summary":"We believe in extending our product philosophy across all aspects of our company — especially customer support. We interviewed our in-house CX team to share how Linear uses Linear.","published_at":"2023-10-05T15:06:22Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-10-05T15:06:22+00:00","last_confirmed_at":"2023-10-05T15:06:22+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/series-b","title":"Linear raises $35M Series B led by Accel","summary":"Linear has raised a $35M Series B, led by Accel, with participation from Sequoia Capital, 01Advisors, and some of the world’s most successful entrepreneurs including the founders of Slack, Vercel, and Supercell.","published_at":"2023-09-14T13:45:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-09-14T13:45:00+00:00","last_confirmed_at":"2023-09-14T13:45:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-think-about-customer-experience-at-linear","title":"How we think about customer experience at Linear","summary":"We believe in extending our product philosophy across all aspects of our company — especially customer support. We interviewed our in-house CX team to share how Linear uses Linear.","published_at":"2023-09-07T07:29:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-09-07T07:29:00+00:00","last_confirmed_at":"2023-09-07T07:29:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/scaling-the-linear-sync-engine","title":"Scaling the Linear Sync Engine","summary":"How does Linear's realtime sync engine work behind the scenes? In this talk, I cover the challenges we've had scaling the sync engine, how the API around it has formed because of those challenges, and how the sync engine works in the Linear application today.","published_at":"2023-06-29T07:28:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-06-29T07:28:00+00:00","last_confirmed_at":"2023-06-29T07:28:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/welcoming-cristina-cordova-to-linear","title":"Welcoming Cristina Cordova to Linear","summary":"We are excited to share that Cristina Cordova has joined Linear as Chief Operating Officer to help us shape the company and lead our go-to-market efforts.","published_at":"2023-05-23T16:00:35Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2023-05-23T16:00:35+00:00","last_confirmed_at":"2023-05-23T16:00:35+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/how-we-built-project-updates","title":"How we built Project Updates","summary":"Last week we introduced a new concept to Linear called Project Updates. Project Updates are short status reports that keep everyone in your company informed about the progress and health of your projects.","published_at":"2022-08-10T16:00:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2022-08-10T16:00:00+00:00","last_confirmed_at":"2022-08-10T16:00:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/settings-are-not-a-design-failure","title":"Settings are not a design failure","summary":"The systematic thinking in our industry is that settings are the result of design failure. As designers, our goal is to create product experiences that don’t require any adjustment by the user. So offering customization options is often seen as a failure to make firm product decisions. I think there is a misunderstanding about what settings really are.","published_at":"2022-02-02T16:46:29Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2022-02-02T16:46:29+00:00","last_confirmed_at":"2022-02-02T16:46:29+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/linear-2021-wrapped","title":"Linear – 2021 Wrapped","summary":"2021 has been an exciting and productive year for us here at Linear. We look back on a year of progress and momentum with dozens of new features, hundreds of fixes and improvements, and thousands of completed issues.","published_at":"2021-12-17T17:13:54Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2021-12-17T17:13:54+00:00","last_confirmed_at":"2021-12-17T17:13:54+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/fast-growing-startups-are-built-on-linear","title":"Fast growing startups are built on Linear","summary":"We launched Linear exactly one year ago to help high-performing teams who wanted a better way to build software. Linear is fast, effortless, and simple to use. It streamlines core aspects of product team workflows so that they can focus on the work that matters while our tool does the rest.","published_at":"2021-06-29T19:59:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2021-06-29T19:59:00+00:00","last_confirmed_at":"2021-06-29T19:59:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/building-at-the-early-stage","title":"Building at the early stage","summary":"We knew how to code, design and ship but we didn’t know how to prioritize effectively, set meaningful goals, or keep the momentum up week after week. While at the very beginning this is not that critical. It becomes more when you get to the stage of having a product and user to support. You need some structure to keep making meaningful progress and not going around in circles.","published_at":"2021-01-21T17:53:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2021-01-21T17:53:00+00:00","last_confirmed_at":"2021-01-21T17:53:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/linear-raises-usd13m-in-series-a-funding-from-sequoia-capital","title":"Linear raises $13M in Series A funding from Sequoia Capital","summary":"Today, we’re announcing that we’ve raised $13M in Series A funding led by Sequoia Capital and a slew of new product updates aimed at re-envisioning the principles and practices of building and continue developing the best in class tool for teams to create software.","published_at":"2020-12-08T21:16:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2020-12-08T21:16:00+00:00","last_confirmed_at":"2020-12-08T21:16:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/invisible-details","title":"Invisible details - Building contextual menus","summary":"We recently added contextual menus to Linear. This makes the app faster and easier to use for people who prefer their mouse. One small thing that you won’t see or think about but will hopefully feel is a detail we designed into how sub-menus work.","published_at":"2020-09-17T16:52:00Z"},"basis":"publisher_declared","via":["https://linear.app/rss/now.xml"],"first_observed_at":"2020-09-17T16:52:00+00:00","last_confirmed_at":"2020-09-17T16:52:00+00:00"},{"label":"Published post","value":{"url":"https://linear.app/now/practices-for-building-linear-is-now-open-for-all","title":"Practices for Building — Linear is now open for all","summary":"At Linear, we believe software can feel magical. Well designed tools and practices encourage momentum and level up execution in our teams. 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