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We’ve gathered the best online CRM training, CRM demos, CRM workshops, videos, guides, conferences, and more for Close, Salesforce, Dynamics 365, and general CRM tips.","published_at":"2026-07-13T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-07-13T00:00:00+00:00","last_confirmed_at":"2026-07-13T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/top-remote-sales-tools","title":"52 Top Remote Sales Tools for Your Team to Absolutely Crush It","summary":"Your distributed sales team will be more reliant on technology to get the job done. So, you need to choose the right remote sales tools to help them prospect better, engage with customers across different channels, communicate synchronously, and keep clear documentation of your processes.","published_at":"2026-07-09T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-07-09T00:00:00+00:00","last_confirmed_at":"2026-07-09T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/how-to-choose-the-right-dialer-software-for-your-sales-team","title":"How to Choose the Right Dialer Software for Your Sales Team","summary":"A predictive dialer is an automated outbound calling software that dials from a list of telephone numbers to connect sales representatives with leads fast.","published_at":"2026-07-06T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-07-06T00:00:00+00:00","last_confirmed_at":"2026-07-06T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/whats-actually-changing-and-what-isnt","title":"What's Actually Changing (and What Isn't)","summary":"AI in sales isn't about replacing reps. 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(152)","published_at":"2026-05-25T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-05-25T00:00:00+00:00","last_confirmed_at":"2026-05-25T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-inbound-lead-funnel","title":"How to Automatically Qualify and Call Inbound Leads with AI","summary":"Stop losing leads to slow follow-up. Here's how to build an AI inbound funnel in Close — Forms, Workflows, and Chloe — that calls every new lead in minutes.","published_at":"2026-05-22T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-05-22T00:00:00+00:00","last_confirmed_at":"2026-05-22T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/3-ways-to-call-in-close","title":"3 Ways to Call in Close: Power Dialer, Predictive Dialer, and Chloe","summary":"Power Dialer, Predictive Dialer, or Chloe—the AI Voice Agent? Close gives you three ways to make calls. Here's how to pick the right one for your team.","published_at":"2026-05-21T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-05-21T00:00:00+00:00","last_confirmed_at":"2026-05-21T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/do-ai-voice-agents-work","title":"Do AI Voice Agents Really Work? The Operations Reality Check","summary":"AI voice agents dominate sales headlines, but do they drive revenue? We break down latency, compliance risks, and real-world use cases.","published_at":"2026-03-05T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-03-05T00:00:00+00:00","last_confirmed_at":"2026-03-05T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/best-ai-voice-agent-small-business","title":"Best AI Voice Agents for Small Business in 2026","summary":"Compare the best AI voice agents for small businesses to help you automate calls without losing the human touch.","published_at":"2026-03-05T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-03-05T00:00:00+00:00","last_confirmed_at":"2026-03-05T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-voice-agent-build-vs-buy","title":"Build or Buy AI Voice Agents? A Decision Framework for Sales Teams","summary":"Build or buy an AI voice agent? Compare costs, timelines, compliance risks, and CRM integration to make the right decision for your sales team.","published_at":"2026-03-03T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-03-03T00:00:00+00:00","last_confirmed_at":"2026-03-03T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/data-hygiene-for-crm","title":"Data Hygiene: How to Get Your CRM Shit Together ","summary":"Clean CRM data is the solid foundation AI needs to do its job. 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","summary":"n8n is a powerful workflow automation tool that helps sales teams scale without the \"Zapier tax.\" Learn how to use it for routing, enrichment, and CRM hygiene.","published_at":"2026-02-17T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-02-17T00:00:00+00:00","last_confirmed_at":"2026-02-17T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/how-to-use-close-forms-with-workflows","title":"How to Use Close Forms with Workflows (and Never Miss a Lead Again)","summary":"Stop losing revenue to slow follow-ups. Learn how combining Close Forms and Workflows automates lead assignment and guarantees instant speed-to-lead.","published_at":"2026-02-17T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-02-17T00:00:00+00:00","last_confirmed_at":"2026-02-17T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/the-no-bs-ai-voice-automation-buyers-guide-for-teams-that-hate-wasting-money","title":"The No-BS AI Voice Automation Buyer’s Guide (For Teams That Hate Wasting Money)","summary":"Learn how to evaluate AI voice automation tools before you buy them, with actionable tips on trials, reviews, and total cost of ownership.","published_at":"2026-02-06T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-02-06T00:00:00+00:00","last_confirmed_at":"2026-02-06T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/create-sales-plan","title":"How to Create a Sales Plan: Tips, Examples & Free Sales Plan Template","summary":"Learn how to create a strategic sales plan with step-by-step tips, real examples, and a free downloadable template to hit your revenue goals.","published_at":"2026-01-29T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-01-29T00:00:00+00:00","last_confirmed_at":"2026-01-29T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-voice-agents-in-sales","title":"Understanding AI Voice Agents in Sales: Challenges and Best Practices","summary":"Explore what AI voice sales agents are, how they boost efficiency, and the technical, UX, and legal challenges to consider before implementation.","published_at":"2026-01-28T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-01-28T00:00:00+00:00","last_confirmed_at":"2026-01-28T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/introducing-close-forms","title":"Introducing Close Forms: Capture Leads Instantly, Close Deals Faster","summary":"Capture website leads instantly with Close Forms. No third-party tools, no delays—just fast, clean lead flow built directly into Close.","published_at":"2026-01-16T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-01-16T00:00:00+00:00","last_confirmed_at":"2026-01-16T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/choose-the-right-ai-tools","title":"A Practical Guide to Not Lighting Your Sales Budget on Fire With AI","summary":"A practical framework to evaluate AI tools, avoid wasted spend, and choose software that delivers real ROI for your business.","published_at":"2026-01-07T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-01-07T00:00:00+00:00","last_confirmed_at":"2026-01-07T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/how-to-create-a-sales-report","title":"11 Free Sales Report Templates (Excel & Google Sheets) + How to Write a Sales Report Fast","summary":"Download 11 free sales report templates in Excel & Google Sheets. Learn how to write effective reports fast, with examples for forecasts, pipeline & more.","published_at":"2026-01-01T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2026-01-01T00:00:00+00:00","last_confirmed_at":"2026-01-01T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-sdr-sales-agent-tools-compared","title":"We Compared AI SDR and Sales Agent Tools So You Don’t Have to","summary":"See how six leading AI SDR tools stack up on cost, features, and fit—so your team sells smarter, not just faster.","published_at":"2025-12-24T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-24T00:00:00+00:00","last_confirmed_at":"2025-12-24T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/difference-between-ai-automation-and-machine-learning","title":"The Difference Between AI, Automation, and Machine Learning","summary":"The key differences between AI, automation, and machine learning in sales, and which one solves which problem in your CRM.","published_at":"2025-12-22T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-22T00:00:00+00:00","last_confirmed_at":"2025-12-22T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/close-2025-product-roundup","title":"Close 2025 Product Roundup: Automation, AI, and Your New Sales Command Center","summary":"Explore Close’s 2025 product updates—automation, AI, and reporting built to help you sell faster. 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Here it is in plain English: starring many of the tools you already use every day.","published_at":"2025-12-15T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-15T00:00:00+00:00","last_confirmed_at":"2025-12-15T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-for-sales-glossary","title":"The AI Sales Terms Everyone’s Pretending They Understand (But Don’t)","summary":"Explore 50 essential AI sales terms. Use this glossary to understand the tech, evaluate tools, and improve your sales workflow.","published_at":"2025-12-11T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-11T00:00:00+00:00","last_confirmed_at":"2025-12-11T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/voice-agents-vs-chatbots-vs-virtual-receptionists","title":"Voice Agents vs. Chatbots vs. Virtual Receptionists: Positives, Negatives, and What Fits Your Sales Team","summary":"Compare voice agents, chatbots, and virtual receptionists, then learn where each fits, and how CRM-native tools help sales teams work faster and smarter.","published_at":"2025-12-08T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-08T00:00:00+00:00","last_confirmed_at":"2025-12-08T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/sales-teams-ai-skills","title":"Why Sales Teams Should Build AI Skills Now","summary":"Sales teams that learn AI now gain speed, efficiency, and a serious edge. See why early adopters win—and how you can start building your AI skills today.","published_at":"2025-12-05T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-12-05T00:00:00+00:00","last_confirmed_at":"2025-12-05T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/life-with-voice-ai","title":"This is Your Life with Voice AI: Meet Your New Robot Co-Worker","summary":"What is life with Voice AI like for a human sales rep? Let’s dive into how a “robot” co-worker can fit neatly into your sales process.","published_at":"2025-11-21T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-11-21T00:00:00+00:00","last_confirmed_at":"2025-11-21T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/better-sales-process","title":"You Don’t Need an Expensive CRM. You Need a Better Sales Process.","summary":"An expensive CRM isn’t a magic wand—at least, not until you fix your sales process. Learn how to build a sales process that can scale with your CRM.","published_at":"2025-11-21T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-11-21T00:00:00+00:00","last_confirmed_at":"2025-11-21T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/will-ai-replace-sdrs","title":"Will AI Replace SDRs? What the Data Actually Shows","summary":"AI isn’t replacing SDRs, but new data shows how sales teams are using AI to boost productivity. 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To keep you efficient, here are 30 AI prompts to keep handy.","published_at":"2025-11-07T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-11-07T00:00:00+00:00","last_confirmed_at":"2025-11-07T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/best-ai-outreach-tools","title":"What are the Best AI Outreach Tools?","summary":"Compare top AI outreach tools—Reply, Close, Salesloft, Outreach, and Salesforce—to find the best fit for your sales team’s needs.","published_at":"2025-10-22T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-10-22T00:00:00+00:00","last_confirmed_at":"2025-10-22T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/ai-sdrs-do-they-work","title":"AI SDRs: Do They Actually Work?","summary":"AI SDRs won’t replace sales reps, but they cut admin time, improve efficiency, and help teams stay competitive in fast-moving markets.","published_at":"2025-10-20T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-10-20T00:00:00+00:00","last_confirmed_at":"2025-10-20T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/what-is-mcp","title":"WTF is MCP, and How Do I Use it for Sales?","summary":"Discover how Model Context Protocols (MCPs) make AI your co-pilot, cutting tedious sales tasks and turning AI into a real productivity tool.","published_at":"2025-10-14T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-10-14T00:00:00+00:00","last_confirmed_at":"2025-10-14T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/sales-guide","title":"Sales in 2025: Simple, Results-Driven Strategies to Land Your First Deal","summary":"Discover how clarity, hustle, and consistency define sales—and the simple strategies that help you win more deals.","published_at":"2025-10-02T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-10-02T00:00:00+00:00","last_confirmed_at":"2025-10-02T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/close-claude-crm-integration","title":"Close + Claude: One Chat to Run It All","summary":"Eliminate CRM busywork with Close + Claude. Pull data, update records, and create leads instantly—all via natural prompts, no coding required.","published_at":"2025-09-30T00:00:00Z"},"basis":"publisher_declared","via":["https://close.com/blog/rss.xml"],"first_observed_at":"2025-09-30T00:00:00+00:00","last_confirmed_at":"2025-09-30T00:00:00+00:00"},{"label":"Published post","value":{"url":"https://close.com/blog/best-ai-voice-agents","title":"Best AI Voice Agents for B2B Sales Teams (2026 Guide + Pricing)","summary":"Discover the best AI voice agents in 2026. 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